Sentences with phrase «call center environments managing»

• Dedicated professional with experience in fast — paced, call center environments managing high volume inbound / outbound calls, addressing costumer request, preparing and maintaining confidential data.

Not exact matches

Managed customer calls effectively and efficiently in a complex, fast - paced and challenging call center environment.

If your company does high - volume hiring (e.g. roles in retail, restaurants, and call centers) you'll want to ask behavioral interview questions get a sense of how well they function in a fast - paced work environment, and how they stay organized while managing large pools of applicants.

Managed a team of financial planning employees (5 - 25); planned, assigned, and directed work in a call center environment.

Managed daily production activities including identifying, troubleshooting, and solving production problems in a call center environment.

Call Center Dynamic, focused and energetic Customer Service and Support professional with demonstrated experience managing customer service, technology and billing administration initiatives, with proven track record of calming presence under fast - paced, high - demand environments, working both independently and as part of a team.

Manage daily outsourced call center activities, report analysis, performance calculations, and agent monitoring in a high - volume, performance driven CARE environment.

After supervising and managing customer service and consumer relations departments in a call center environment for 13 years, I have spent the last two years working at a news and entertainment weekly news paper, managing the back page content and supervising the individuals who contributed.

My objective is to continue working in a customer care call center environment, managing workload, coaching team members and refining processes.

To Manage, coach and motivate 7 + Customer Service Managers in a Call Center environment, to exceed service levels, and departmental goals in the Minneapolis area.

• Over 20 years experience managing priorities and analyzing trends in a call center environment • Excellent communication and writing skills • Exceptional at developing relationships and networking • Adept at managing multiple projects in fast - paced environment • Skilled at adapting to changing situations

Career Summary Operations manager with a ten year record of successful launching, directing and managing of large scale programs in a call center environment by performing management functions such as, planning, scheduling, organizing, and tracking processes and ensuring the feasibility of each project.

Answer customer queries about billing, trouble shooting, products Effectively managed a high - volume of inbound and outbound customer calls Managed customer calls effectively and efficiently in a complex, fast - paced and challenging call center environment Resolved service, pricing and technical problems for customers by asking clear and specific quemanaged a high - volume of inbound and outbound customer calls Managed customer calls effectively and efficiently in a complex, fast - paced and challenging call center environment Resolved service, pricing and technical problems for customers by asking clear and specific queManaged customer calls effectively and efficiently in a complex, fast - paced and challenging call center environment Resolved service, pricing and technical problems for customers by asking clear and specific questions.

Summary: * 18 years of experience in managing teams within call center and inbound sales environments leading to exceeded performance objectives.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and... Career Overview Seven years in fast - paced customer service and call center environments.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and... assistant with over five years in fast - paced customer service and call center environments.

Supervised team of 6 - 8 employees in call center environment including managing employee schedules, training and monthly team meetings.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and... Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and... receptionist with 15 years in fast - paced customer service and call center environments.