Sentences with phrase «call resolution data»

, Maintaining service, average - handle time / first - call resolution data, and both client and associate satisfaction levels.

Not exact matches

Parties from the centre - right, on both sides of the Atlantic, have often relied on the so - called «blue collar vote» to build majorities and bearing in mind the Tories» struggle to break through the magic 40 % barrier in the polls, it is significant that Resolution Foundation data reveals some low hanging fruit for the Tories.

European MEPs broadly backed a data protection reform package and a resolution calling for an end to the type of mass surveillance that Snowden revealed through his disclosures.

The United Federation of Teachers, in a proposed amendment to a City Council resolution, today called for charter schools seeking free space in New York City public school buildings to be required to make public financial data and political donations, along with student demographics, suspension rates, and teacher and student attrition.

More accurate distances between the most common type of «planetary nebulae» and the Earth can be estimated simply with three sets of data: firstly, the size of the object on the sky taken from the latest high resolution surveys; secondly, an accurate measurement of how bright the object is in the red hydrogen - alpha emission line; and thirdly, an estimate of the dimming toward the nebula caused by so called interstellar - reddening.

The elevation data will become part of a new initiative, called the 3D Elevation Program, to systematically acquire improved, high - resolution elevation data across the United States.

Using the Carnegie Airborne Observatory's signature technique, called airborne laser - guided imaging spectroscopy, integrated with satellite imaging, and other geospatial data, Asner and his team were able to provide high - resolution maps of Sabah's forests.

The resolution underscores NYSUT's longstanding, strong opposition to corporate influence and privatization in public education and calls for an end to New York's participation in InBloom, a «cloud - based» system that would collect and store sensitive data on New York's schoolchildren.

It passed a resolution that moves away from the union's always - tepid embrace of modest teacher evaluation reforms and fully calls for opposition to the use of Value Added and student test score growth data in assessing performance.

Featuring a high - resolution color - LCD display and a central controller on the console, the Cockpit Management and Data (COMAND) system gives convenient control of audio, video, hands - free calling and optional navigation functions.

Radio: 450 - Watt AM / FM / HD Premium Audio System - inc: 10 speakers including subwoofer, SiriusXM satellite radio, 8» Display Audio w / high - resolution (720P) electrostatic touch - screen, knobs and hard keys for primary controls and customizable feature settings, Bluetooth HandsFreeLink, Bluetooth streaming audio, Pandora compatibility, SMS text message function, radio data system (RDS), speed - sensitive volume compensation (SVC), USB smartphone / audio interface w / 2.5 - amp port in front and 2.5 - amp port in center console, HondaLink, Apple CarPlay integration, Android Auto integration, illuminated steering wheel - mounted audio controls and fin - type roof - mounted antenna, SiriusXM services require a subscription after any trial period, If you decide to continue your SiriusXM service at the end of your trial subscription, the plan you choose will automatically renew and bill at then - current rates until you call SiriusXM at 1-866-635-2349 to cancel, See our Customer Agreement for complete terms at www.siriusxm.com, Fees and programming subject to change, XM satellite service is available only to those at least 18 years and older in the 48 contiguous United States and D.C

Radio: 450 - Watt AM / FM / HD Premium Audio System - inc: 10 speakers including subwoofer, SiriusXM satellite radio, 8 Display Audio w / high - resolution (720P) electrostatic touch - screen, knobs and hard keys for primary controls and customizable feature settings, Honda Satellite - Linked Navigation System w / voice recognition, Honda HD digital traffic and turn - by - turn directions, Bluetooth HandsFreeLink, Bluetooth streaming audio, Pandora compatibility, SMS text message function, radio data system (RDS), speed - sensitive volume compensation (SVC), USB smartphone / audio interface w / 2.5 - amp port in front and 2.5 - amp port in center console, HondaLink, HondaLink subscription services, Apple CarPlay integration, Android Auto integration, mobile hotspot capability, wireless phone charger, near field communication (NFC), illuminated steering wheel - mounted audio and navigation controls and fin - type roof - mounted antenna, Honda Satellite - Linked Navigation System is available on EX-L trims and standard on Touring trims in the United States, Canada and Puerto Rico, Honda HD digital traffic service only available in the United States, except Alaska, Please see your Honda dealer for details, SiriusXM services require a subscription after any trial period, If you decide to continue your SiriusXM service at the end of your trial subscription, the plan you choose will automatically renew and bill at then - current rates until you call SiriusXM at 1-866-635-2349 to cancel, See our Customer Agreement for complete terms at www.siriusxm.com, Fees and programming subject to change, XM satellite service is available only to those at least 18 years and older in the 48 contiguous United States and D.C

Radio: 450 - Watt AM / FM / HD Premium Audio System - inc: 10 speakers including subwoofer, SiriusXM satellite radio, 8 - inch display audio w / high - resolution (720P) electrostatic touch - screen w / knobs and hard keys for primary controls and customizable feature settings, Bluetooth HandsFreeLink, Bluetooth streaming audio, Pandora compatibility, SMS text message function, radio data system (RDS), speed - sensitive volume compensation (SVC), USB smartphone / audio interface w / 2.5 - amp port in front and 2.5 - amp port in center console, HondaLink, Apple CarPlay integration, Android Auto integration, illuminated steering wheel - mounted audio controls and fin - type roof - mounted antenna, SiriusXM services require a subscription after any trial period, If you decide to continue your SiriusXM service at the end of your trial subscription, the plan you choose will automatically renew and bill at then - current rates until you call SiriusXM at 1-866-635-2349 to cancel, See our Customer Agreement for complete terms at www.siriusxm.com, Fees and programming subject to change, XM satellite service is available only to those at least 18 years and older in the 48 contiguous United States and D.C

Radio: 450 - Watt AM / FM / HD Premium Audio System - inc: 10 speakers including subwoofer, SiriusXM satellite radio, 8» Display Audio w / high - resolution (720P) electrostatic touch - screen, knobs and hard keys for primary controls and customizable feature settings, Bluetooth HandsFreeLink, Bluetooth streaming audio, Pandora compatibility, SMS text message function, radio data system (RDS), speed - sensitive volume compensation (SVC), USB smartphone / audio interface w / 2.5 - amp port in front and 2.5 - amp port in center console, HondaLink, Apple CarPlay integration, Android Auto integration, illuminated steering wheel - mounted audio controls and fin - type roof - mounted antenna, SiriusXM services require a subscription after any trial period, If you decide to continue your SiriusXM service at the end of your trial subscription, the plan you choose will automatically renew and bill at then - current rates until you call SiriusXM at 1-866-635-2349 to cancel, See our Customer Agreement for complete terms at www

Radio: 180 - Watt AM / FM / HD / SiriusXM Audio System - inc: 8 speakers, 8» Display Audio w / high - resolution (720P) electrostatic touch - screen, knobs and hard keys for primary controls and customizable feature settings, Bluetooth HandsFreeLink, Bluetooth streaming audio, Pandora compatibility, SMS text message function, radio data system (RDS), speed - sensitive volume compensation (SVC), USB smartphone / audio interface w / 2.5 - amp port in front and 2.5 - amp port in center console, HondaLink, Apple CarPlay integration, Android Auto integration, illuminated steering wheel - mounted audio controls and fin - type roof - mounted antenna, SiriusXM services require a subscription after any trial period, If you decide to continue your SiriusXM service at the end of your trial subscription, the plan you choose will automatically renew and bill at then - current rates until you call SiriusXM at 1-866-635-2349 to cancel, See our Customer Agreement for complete terms at www.siriusxm.com, Fees and programming subject to

Radio: 180 - Watt AM / FM / HD / SiriusXM Audio System - inc: 8 speakers, 8» Display Audio w / high - resolution (720P) electrostatic touch - screen, knobs and hard keys for primary controls and customizable feature settings, Bluetooth HandsFreeLink, Bluetooth streaming audio, Pandora compatibility, SMS text message function, radio data system (RDS), speed - sensitive volume compensation (SVC), USB smartphone / audio interface w / 2.5 - amp port in front and 2.5 - amp port in center console, HondaLink, Apple CarPlay integration, Android Auto integration, illuminated steering wheel - mounted audio controls and fin - type roof - mounted antenna, SiriusXM services require a subscription after any trial period, If you decide to continue your SiriusXM service at the end of your trial subscription, the plan you choose will automatically renew and bill at then - current rates until you call SiriusXM at 1-866-635-2349 to cancel, See our Customer Agreement for complete terms at www.siriusxm.com, Fees and programming subject to change, XM satellite service is available only to those at least 18 years and older in the 48 contiguous United States and D.C

Radio: 180 - Watt AM / FM / HD Audio System - inc: 8 speakers, SiriusXM satellite radio, 8 - inch display audio w / high - resolution (720P) electrostatic touch - screen w / knobs and hard keys for primary controls and customizable feature settings, Bluetooth HandsFreeLink, Bluetooth streaming audio, Pandora compatibility, SMS text message function, radio data system (RDS), speed - sensitive volume compensation (SVC), USB smartphone / audio interface w / 2.5 - amp port in front and 2.5 - amp port in center console, HondaLink, Apple CarPlay integration, Android Auto integration, illuminated steering wheel - mounted audio controls and fin - type roof - mounted antenna, SiriusXM services require a subscription after any trial period, If you decide to continue your SiriusXM service at the end of your trial subscription, the plan you choose will automatically renew and bill at then - current rates until you call SiriusXM at 1-866-635-2349 to cancel, See our Customer Agreement for complete terms at www.siriusxm.com, Fees and

Radio: 180 - Watt AM / FM / HD / SiriusXM Audio System - inc: 8 speakers, 8» Display Audio w / high - resolution (720P) electrostatic touch - screen, knobs and hard keys for primary controls and customizable feature settings, Bluetooth HandsFreeLink, Bluetooth streaming audio, Pandora compatibility, SMS text message function, radio data system (RDS), speed - sensitive volume compensation (SVC), USB smartphone / audio interface w / 2.5 - amp port in front, HondaLink, Apple CarPlay integration, Android Auto integration, illuminated steering wheel - mounted audio controls and fin - type roof - mounted antenna, SiriusXM services require a subscription after any trial period, If you decide to continue your SiriusXM service at the end of your trial subscription, the plan you choose will automatically renew and bill at then - current rates until you call SiriusXM at 1-866-635-2349 to cancel, See our Customer Agreement for complete terms at www.siriusxm.com, Fees and programming subject to change, XM satellite service is av

WinkPax G1 was unveiled two weeks ago, and is an 8 - inch gaming tablet launched with a very stable Android 5.1 version, and it has built - in 4G LTE for phone calls and data, and 8 - inch screen with Full HD 1920 x 1200 resolution and 430 mcd, is being powered by a cortex - A53... more...

* Dimension: 256.6 x 175.3 x 9.7 mm * Weight: 588g * Display: 16M - color 10.1 ″ PLS LCD capacitive touchscreen of WXGA resolution (1280 x 800 pixels) * OS: Android 4.0 Ice Cream Sandwich, TouchWiz UI * Chipset: 1 GHz dual - core processor * Camera: 3.2 MP autofocus camera with 1080p video recording; VGA front - facing camera * Memory: 16 / 32 GB of inbuilt storage, expandable via a microSD card slot * Connectivity: Voice and data connectivity with quad - band GSM / GPRS / EDGE and quad - band (850 / 900/1900 / 2100 MHz) UMTS, 21 Mbps HSDPA and HSUPA 5.76 Mbps support, video calls, dual - band Wi - Fi a / b / g / n, Wi - Fi Direct, Assisted GPS, Bluetooth 3.0, 30 - pin connector * Battery: 7,000 mAh * Misc: Gyro sensor, accelerometer sensor for automatic UI rotation, ambient light sensor, Adobe Flash Player 11 support, DivX / XviD support, TV - out (adapter required), USB host (via an adapter)

With CBR draw calls don't draw to the full frame buffer (which would be native) but to a checkerboard pattern with less the pixels (hence the name), the rest of the pixels is extrapolated with data from the last frame (most common used implementation of CBR is a 50/50 split of pixels but you can go with any split you chose to), Temporal injection instead uses data from previous frames of a lower native resolution to extrapolate the 4K image.

The tropospheric satellite data doesn't have the resolution to show a so - called hotspot, the lower troposphere measurement is an average from ground level to an altitude of 10 km.

Marvel also collects information and data about any calls or interactions with Marvel Customer Service including channel used to contact, reason for contact, resolution of the contact and transcripts of emails, calls or chats.

Inside the box (Unboxing the iVOOMi i1s Anniversary Edition): Handset, user guide, data cable (USB to micro USB) and travel charger 5V / 1A SAR: 0.313 head and 0.396 body Body: Plastic body, curvy design, glossy finishing, comfortable to hold, good grip and you can use it easily with one hand SIM Type: Micro + Micro + Micro SD, you can use all 3 together Screen: 5.45 inches, 1280 x 640 pixels resolution — this is not HD + but you can call this qHD +, viewing angles, touch response and color reproduction are surprisingly very good, plus 2.5 D curved glass Connectivity: 4G, VoLTE, WiFi, GPS and Bluetooth Sensors: Accelerometer, Proximity, Light sensor Security and Extra: Finger Print sensor on back, it's really slow LED Notification: No OTG: Not supported RAM: 3 GB (about 2 GB free on first boot) ROM: 32 GB (about 22 GB free on first boot) OS: Android 7.0, Smart Me 2.0 OS (The UI is really good)

Inside the box (Unboxing the iVooMi i1): Handset, user guide, data cable (USB to micro USB) and travel charger 5V / 1A SAR: 0.313 head and 0.396 body Body: Plastic body, curvy design, glossy finishing, comfortable to hold, good grip and you can use it easily with single hand SIM Type: Micro + Micro + Micro SD, you can use all 3 together Screen: 5.45 inches, 1280 x 640 pixels resolution (18:9 aspect ratio)-- this is not HD + but you can call this qHD +, viewing angles, touch response and color reproduction are surprisingly very good, plus 2.5 D curved glass Connectivity: 4G, VoLTE, WiFi, GPS and Bluetooth Sensors: Accelerometer, Proximity, Light sensor Security and Extra: Finger Print sensor on back, it's really slow LED Notification: No OTG: Not supported RAM: 2 GB (about 0.96 GB free on first boot) ROM: 16 GB (about 11 GB free on first boot) OS: Android 7.0

Prepare weekly status reports to consolidate statistical data for calls received, satisfactory resolution, and other troubleshooting information.

Received in - bound / Made out - bound calls for technical support for high speed data, digital phone, video services and email support, with proper diagnosis and resolution of software and hardware problems.

Do not just list your responsibilities, format your results driven by quantifying in numbers such as customers you serve or the number of calls you handle on a daily basis, software used to manage customer data, conflict resolution techniques and achievements of targets.

• Create schedules for each team member, and ensure that they carry out their duties accordingly • Manage the day to day running of the call center by ensuring that all equipment is properly sourced • Implement call center strategies and operations to ensure that the center runs appropriately • Indulge in carrying out needs assessments and performance reviews to ensure smooth operations of the call center • Oversee team members to ensure that that both inbound and outbound calls are being handled properly • Ascertain that team members meet sales goals given to them and those assigned to the team in general • Handle ticket generation and oversight duties, placing special focus on early resolution of clients» problems • Ascertain that all communications, records and data are timely updated and held in strict confidence

Front Desk Representative • Took phone calls to provide information • Managed registration procedures by ensuring all documentation and information is complete on forms • Provide room occupancy rates and related information • Assist in resolution of conflicts by providing prudent data

KEY ACCOMPLISHMENTS • Installed and configured 48 PC systems for a client singlehandedly meeting a one week deadline • Replaced and repaired some microchip components for a client saving the hard disk from major data loss and replacement costs of up till $ 30K • Exceeded first call resolution targets by 100 % and earned employee of the year award in 2014

Tags for this Online Resume: Customer Service, Purchasing assistant, Call center, Database Management, Conflict resolution, Data Entry

Tags for this Online Resume: customer service service, Call center service operatons, dispute resolution, multiline phone use, data entry, sales lead generation, self motivated, Operations

Customer Support 11/2014 to 07/2016 First Call Resolution Grants... members with general questions, technical support of their product, billing questions, data

Tags for this Online Resume: Cisco Call Manager, Cisco Unity, IPCC Express, Unified Communications, IP telephony services, Remote Access administrator, VOIP Engineer, technical support, RSA Securid Administrator, Aspect ACD system, Chatterbox IVR system, Juniper SSL / VPN administrator, circuits, broadband services, · Remote site telephony / data requirements (analysis, pricing, ordering, maintenance, problem determination / resolution), DSL, Technical Writer, Unified Communications Manager, Cisco Contact Center Express, Cisco Unity Connections

Performed general secretary duties for the Alternative Dispute Resolution Division; maintained assigned case files and diary system; scheduled mediation conference; inputted statistical data and typed notices, awards, orders and other documents with a high degree of accuracy; communicated with case parties and the general public in a service - oriented and professional manner; assisted other legal secretaries in the section and the Trial Division; performed copying; screened and processed telephone calls and written communications; performed other duties to assist the Division Director, Administrative Law Judges, Staff attorneys / Mediators, and others as assigned.

Early Loss Mitigation Supervisor (9/2008 — 4/2010) • Managed unit of approximately 8 to 15 collectors while ensuring the achievement of unit objectives and related standards • Compiled and analyzed statistical data relative to unit productivity, monitoring live calls while providing feedback to staff • Provide advice and question resolution concerning collection activities, reviewing the status of severely delinquent accounts and handling all loss mitigation efforts • Advised staff of any changes in policy and procedures, allocated critical resources, and developed work schedules • Train current and new staff members as well as conduct performance reviews, making recommendations as needed regarding corrective actions and suggested dismissals • Assist departmental manager with training course scheduling for entire department • Create and distribute various reports to staff and peers on a regular and ad - hoc basis • Traveled to Chatsworth, CA as supervisor, developing observations and recommendations which led to facility improvements • Acted as representative to the Washington Mutual conversion to early loss mitigation in Albion, NY, sharing best practices from Chase

ContractXchange (Canada & US) 11/2006 — Present Research Assistant • Received and processed service - based calls for Fortune 500 companies in Canada, earning a promotion from Rank 3 to Rank 1 in less than four months • Utilized clerical skills including spreadsheet management, data entry, and daily activity update submissions, as well as apply an exceptional attitude to provide excellent customer service as a contractual worker • Interacted with customers via e-mail, telephone, and live support from websites • Relayed requested and important information specific to credit cards while providing resolution for critical customer issues • Promote and cross-sold to increase company revenue, drawing upon a strong comfort level with technology

Professional Experience West Corporation (Omaha, NE) 3/2003 — Present Virtual Customer Service Representative • Field service calls for Fortune 500 clients including Sears, GE, Home Shopping Network, Direct Response, ProFlowers, Shop NBC, Pizza Hut, Virgin Mobile, and Cricket, earning a Customer Service Award of the month three times • Work effectively under limited supervision as an independent contractor, providing customer care via phone and email • Participate extensively in comprehensive training to assist with customer purchases, utilizing learned skills to provide product assistance, billing inquiries resolution, and related troubleshooting • Perform data entry, verify sales calls, and set sales appointments for several products and services • Implement knowledge of computer skills and internet usage to perform required research and download files

Nicholls State University 08/2006 — 05/2010 Security Specialist • Monitored residence hall activities ensuring a safe environment for students and staff • Provided security services for University special events • Investigated campus crimes, filed reports, and sought effective resolution • Responded to service calls, medical emergencies, fires, and other security threats as needed • Performed administrative support including answering phones, filing, and data entry

Professional Experience JP Morgan Chase (Tempe, AZ) 3/2006 — Present Assistant Vice President — Prime Securitized Collections (4/2010 — Present) • Recommend and implement specific procedures to ensure maximum effectiveness and efficiency of service, while establishing efficient operational policies, technological support systems and budgets • Assist in long - term strategic planning for related departmental section, ensuring the attainment of all departmental goals through detailed reporting, trend utilization, and performance tracking • Hold responsibility for the compilation and analysis of statistical data relative to unit productivity, monitoring live calls and providing feedback to staff, coaching, and issue resolution concerning collection and loss mitigation activities • Manage various teams of supervisors, including personnel issue resolution and functional task delegation • Utilize exceptional problem solving abilities while dealing with conflicting financial and personnel variables, developing and recommending viable courses of action as required • Ensure timely performance management of all staff, communicating expectations and closely supervising job functions • Travel to Manila to train staff on loss mitigation processes, train supervisors on procedural adherence, develop customer satisfaction, negotiations, and conflict management documents, and facilitate training class utilization