Sentences with phrase «call resolution record»
United States Department of Energy, Washington • D.C. 2007 — 2010 Help Desk Tier 2 (Hardware Support) Provided superior and knowledgeable customer service and support, assisted, and resolved up to 30 incidents per shift related to computer hardware and remote connectivity with 75 % first call resolution record.
http://www.resumemycareer.com/ Not exact matches
The researchers suggest using a combination of modern, non-lethal techniques to confirm a species» existence including high - resolution photography and audio recordings of sounds or mating calls.
Safe School Resolutions In a December 21, 2016 letter, Superintendent of Public Instruction Tom Torlakson publicly called for all California public schools to remain safe havens for students and their parents, and to remind families about existing laws that protect them and their students» records from questions about immigration status.
Several new features have been added, like the all - knew look of the iPhone 4, LED flash, 5 megapixels camera with a front camera for video calls, very high resolution screen, HD video recording and much more!
A basic rundown on the specs for the Samsung Infuse include, a 4.5 inch «Super AMOLED Plus» touchscreen display (50 % more sub-pixels for improved contrast / outdoor readability), resolution of 450 x 800, Android 2.2 Froyo OS, a 1.2 GHz processor, 8 - megapixel camera with LED flash, records 1080p video, and a front - facing 1.3 megapixel camera for video calls.
Motorola DROID RAZR has a 4.3 - inch touchscreen Super AMOLED display with qHD 960 x 540 resolution, a rear - facing 8 megapixel camera with 1080p HD recording, a front 1.3 MP camera with 72op HD video calling, and a 1,800 mAh battery.
* Dimension: 256.6 x 175.3 x 9.7 mm * Weight: 588g * Display: 16M - color 10.1 ″ PLS LCD capacitive touchscreen of WXGA resolution (1280 x 800 pixels) * OS: Android 4.0 Ice Cream Sandwich, TouchWiz UI * Chipset: 1 GHz dual - core processor * Camera: 3.2 MP autofocus camera with 1080p video recording; VGA front - facing camera * Memory: 16 / 32 GB of inbuilt storage, expandable via a microSD card slot * Connectivity: Voice and data connectivity with quad - band GSM / GPRS / EDGE and quad - band (850 / 900/1900 / 2100 MHz) UMTS, 21 Mbps HSDPA and HSUPA 5.76 Mbps support, video calls, dual - band Wi - Fi a / b / g / n, Wi - Fi Direct, Assisted GPS, Bluetooth 3.0, 30 - pin connector * Battery: 7,000 mAh * Misc: Gyro sensor, accelerometer sensor for automatic UI rotation, ambient light sensor, Adobe Flash Player 11 support, DivX / XviD support, TV - out (adapter required), USB host (via an adapter)
Up front is a VGA - resolution 640 x 480 webcam capable of recording 30 fps video and shooting stills, but really intended for Apple's FaceTime video calls.
According to the previous leaks, the «new» Droid Bionic 4G handset will be featuring Android 2.3.4 Gingerbread OS, a bigger 4.5 - inch qHD screen with 450 X 854 pixels of resolution, 3D Blur UI, webdock support, 1 GHz dual - core CPU, 8 megapixel rear - facing camera with 1080p HD video recording, and an additional front facing camera to make video calls.
Specs wise, it will be featuring a VGA front facing camera for video calls, an 8 megapixel rear facing camera having the support for 1080p 3D video recording as well as 720p 3D video recording in addition to 720p / 1080p 2D recording, powered by a dual - core 1.2 GHz Snapdragon processor from Qualcomm with an Adreno 220 CPU, sporting a 3.7 - inch WVGA LCD display with 480 x 800 pixel of resolution (screen might be 3D fangled and 3D video playback expected), Bluetooth 3.0, and sporting HSDPA Category 10 (14.4 Mbps download speeds) and HSUPA Category 6 bands with 5.75 Mbps uplink stream,.
Packed with Aluminum unibody design, HTC EVO Design 4G runs Android 2.3.4 Gingerbread OS with HTC Sense 3.0 on top of it, featuring a 4 - inch qHD capacitive touchscreen display with 540 X 960 pixels of resolution, powered by a 1.2 GHz Qualcomm Snapdragon S2 MSM7630 single - core processor, 768 MB RAM to speed up the device, packed with a 5 megapixels rear - facing camera to record 720p videos, paired up with an additional front - facing 1.3 MP camera to make video calls, microSD card slot for memory expansion up to 32 GB, 8 GB microSD card included, micro USB 20, Bluetooth 3.0, 802.11 Wi - Fi b / g / n connectivity, 3G / 4G Mobile Hotspot supporting up to eight Wi - Fi enabled devices, Android Market, and a whole host of the Google services.
HTC EVO 4G + comes withnew HTC Sense UI on top of Android 2.3 Gingerbread OS, featuring a 4.3 - inch qHD capacitive touch screen with high resolution of 540 X 960 pixels, powered by a dual - core 1.2 GHz processor matched by 1 GB RAM, equipped with an 8 megapixel camera with autofocus and a dual - LED flash capable of 1080p full HD recording, 1.3 - megapixel camera on front side to make video calls, MHL HDMI support for the USB 2.0 connection, GPS, Bluetooth 3.0, a 3.5 mm headphone jack, DLNA wireless streaming, 802.11 Wi - Fi b / g / n, a micro-SD card slot with memory expansion support for up to 32 GB, 1730mAh battery, Android market, HTC Watch for renting or purchasing video content, stereo speakers, a whole host of Google and the carrier services.
LG Optimus Pad LTE runs Android 3.2 Honeycomb OS, sporting an 8.9 - inch IPS True HD display with 1280 X 720 pixels of resolution, powered by 1.5 GHz Qualcomm dual - core processor, an 8 megapixel rear - facing camera with 1080p HD video recording capability, an additional front - facing 2 megapixel camera to make video calls, 32 GB internal storage, microSD card slot for memory expansion up to 32 GB, micro USB 2.0, 802.11 Wi - Fi a / b / g / n, 3.5 mm headset jack, HDMI out, DLNA functionality, 6,800 mAH battery, a whole host of the Google services plus all the regular features of an Android tablet.
Huawei MediaPad has got a 217 pixels - per - inch 7 - inch IPS LCD capacitive touchscreen display with the resolution of 1280 x 800 pixels, powered by a dual - core 1.2 GHz Qualcomm processor, auto focused 5 megapixel rear facing camera with HD video recording capabilities, an additional 1.3 megapixel front - facing camera for video calling, 1080P full HD playback support, HDMI port, HSPA + 14.4 Mbps connectivity, 3G support, 802.11 Wi - Fi b / g / n, Bluetooth, 8 GB internal storage, micro-SD card slot support for memory expansion up to 32 GB, Adobe Flash player 10.3, Android Market, an dthe full host of Google services.
AT&T Galaxy Note features a 5.3 inch HD Super AMOLED display, sporting a resolution of 1280 x 800 pixels, 1.5 GHz dual - core processor, Android 2.3.6 (Gingerbread) Operating System, 8 megapixel AF camera with flash, Full HD (1080p) video recording and playback, 2 megapixel front - facing camera for video calls, etc..
Samsung Galaxy Mega 6.3 runs Android 4.2.2 Jelly Bean OS out of the box, sporting a 6.3 - inch HD TFT display with 1280 X 720 pixels of resolution, powered by 1.7 GHz dual - core processor, 1.5 GB of RAM, 8 megapixel rear - facing camera with LED flash to record 1080p HD videos, 1.9 megapixel front - facing shooter to make video calls, 8GB / 16 GB onboard storage, microSD card slot to accept up to 64 GB, micro USB 2.0, 802.11 Wi - Fi a / b / g / n, Bluetooth 4.0.
Samsung Galaxy S II is running with Android 2.3 Gingerbread on a dual - core 1.2 GHz processor and it is having a 4.3 inch Super AMOLED Plus display at 800 X 400 pixel of resolution, and equipped with 8 Megapixels camera with 1080p HD video recording capability and LED flash, Auto focus, an additional front - facing 2 Megapixels camera for video calling, 3G, Wi - Fi b / g / n connectivity, 16 GB internal memory storage, micro-SD card slot support for 32 GB memory expansion support, 1 GB RAM, Wi - Fi hotspot functionality, Bluetooth 3.0, A-GPS, NFC support, HDMI - out, DLNA capability, Accelerometer, Proximity sensor, Light sensor, Android Market, Google Maps and the full host of the Google, Samsung services.
The 5 megapixel rear camera is capable of taking decent stills and recording up to 1080p HD resolution video while the 3 megapixel front facing camera sets a new standard for megapixels in a video calling camera.
Apple iPad 4 features iOS 6, sporting a 9.7 - inch Retina Display with 2048 × 1536 Pixels of resolution, 5 megapixels iSight camera to record 1080p HD videos, 720p front - facing FaceTime camera, 16 GB / 32 GB / 64 GB non-expandable memory storage, video calling over Wi - Fi or Cellular, faster 802.11 a / b / g / n dual - band Wi - Fi connectivity, compatible with 4G LTE network.
«Investors are increasing pressure on firms, as evidenced by a record 101 shareholder resolutions in 2010 calling on North American companies to manage climate change risks.
Maintained records of every of communication transaction in call tracking system, problems and remedial actions taken, and next steps and contacts to resolution
Essential work duties seen on a Resolution Specialist resume sample are taking incoming phone calls in a call center, maintaining client interaction records, solving problems efficiently, connecting customers with available resources, and adhering to company guidelines.
• Create schedules for each team member, and ensure that they carry out their duties accordingly • Manage the day to day running of the call center by ensuring that all equipment is properly sourced • Implement call center strategies and operations to ensure that the center runs appropriately • Indulge in carrying out needs assessments and performance reviews to ensure smooth operations of the call center • Oversee team members to ensure that that both inbound and outbound calls are being handled properly • Ascertain that team members meet sales goals given to them and those assigned to the team in general • Handle ticket generation and oversight duties, placing special focus on early resolution of clients» problems • Ascertain that all communications, records and data are timely updated and held in strict confidence
Completed administrative task such as; screens incoming calls, and correspondence, respond independently when possible, direct preparation of records such as agenda, notices, minutes and resolutions for corporate meetings.
VOCA, Bowbells, ND 8/2011 — Present Help Desk Specialist • Receive incoming calls from customers and provide them with assistance with their queries • Provide customers with solution walkthroughs to ensure that their issues are resolved • Ask questions to determine customers» problems and determine how to go about providing solutions • Record events and problems and resolutions in predetermined log books • Follow up with customers to determine if their issues have been resolved • Monitor helpdesk activities, ensuring that each agent is providing the best possible customer services • Assist customers in person by modifying their configurations, utilities and software default settings for their workstations • Install, test and configure new workstations and peripheral equipment according to established standards
• Providing friendly, well - mannered, and high - quality support for desktop hardware, software, network, installation, application and printer issues to users • Evaluating problems, offering solutions to issues and providing support to both local and remote clients • Maintaining the ticket tracking software and recording of all call resolutions • Providing network, LAN, WAN and infrastructure assistance when needed • Giving training to clients when required
A detail - oriented and resourceful operations professional with a demonstrated track record of achievement in client services, quality assurance, call centers, customer resolution, document control center, and planning / analysis.
I am a seasoned voice communications specialist, call center supervisor and operations manager with over 25 years of administrative and management experience and a record of key accomplishments in Customer Service, Documentation / Training, PBX / VM Programming, Problem Resolution, Project Management, Technical Procedures, and Vendor Relations.
Documenting real - time call in CRM, following specific lines of questioning to gather pertinent facts, recording situation electronically, and forwarding concerns to appropriate functional area for resolution.
Innovative and creative Customer Service Professional with a proven track record in managing call center operations on a large scale while driving brand growth and improving customer service and support Experienced leader recognized for building strong customer relationships while leveraging superior negotiating skills to achieve problem resolution and brand success.