I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound
calls from customers regarding products and services.
I am experienced in taking inbound
calls from customers regarding products and services and can easily handle even the frustrated callers and customers.
As a Customer Service Representative, you will be responsible for taking inbound
calls from customers regarding products and services as well as providing general information regarding questions and...
I am a highly methodical, amenable, and results orientated team player who is experienced in taking inbound
calls from customers regarding products and services.
Promptly answered phone
calls from customers regarding questions about specific orders or general inquiries about products and services.
Not exact matches
• Responding promptly to all telephone and email inquiries
from Wine Club Members • Assisting in follow up phone
calls to Wine Club Members
regarding orders and promotions • Completing follow - up orders
from Wine Club Members • Referring
customer complaints to Wine Club Manager or Tasting Room Manager • Helping with
customer service and sales in the Wine Club Lounge as needed • Participating at Wine Club events by greeting, pouring and selling to Wine Club Members
After a few complaints
from other
customers, the Denny's manager finally
called the police to ask them what the law stated
regarding breastfeeding mothers.
It seems like Microsoft are determined to blunder haphazardly
from one PR disaster to another, failing to address existing concerns and further anger potential
customers In an interview with Gametrailers shot just before E3, Microsoft's Don Mattrick addressed fan's concerns
regarding the Xbox One's Internet connection requirements, saying «Fortunately we have a product for people who aren't able to get some form of connectivity; it's
called Xbox 360,» Well, that's hardly going to sit well with consumers, is it?
21st Century is proud to serve all of their
customers from right here in America, and guarantee that any
call made to them
regarding your auto policy will be answered by a representative in the United States.
Job Description: The primary responsibility of an insurance
customer service representative is to interact or answer phone
calls from customers looking for information in
regards with their insurance products.
Job Responsibilities (but not limited to): * Serve
customers by developing a rapport, building
customer confidence, providing accurate information, and promoting product through point of sale * Provide
customers with highest level of
customer service expected for assigned department through professional, courteous and knowledgeable assistance to ensure individualized needs are met with respect to equipment, product, and / or merchandise questions * Complete sales transactions by accurately and efficiently ringing up
customer sales * Responsible for following all company standards in
regards to paperwork, cash management and loss prevention * Ensure an enthusiastic and professional level of
customer service at all times * Remove all sensormatics and hangers
from merchandise prior to placing items in bag (s) for
customers * Maintain a neat and organized work area by placing hangers, sensors, returned items, and paperwork in appropriate and designated locations * Answer store phones courteously and professionally *
Call for additional assistance if a line develops to ensure proper guest satisfaction Qualifications: * 1 year of retail experience preferred, snow sports retail experience preferred * English fluency * Excellent communications skills both written and verbal * Self - motivated with the ability to multi-task * Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store * Familiarity with retail POS systems preferred Rental Technicians - Rental Technicians are responsible for generating sales through world - class guest service through assisting
customers with rental equipment.
Answer
calls, emails and electronic tickets
from dealer network, end - users, and internal
customers regarding Detroit engine, transmission, and axle technical...
National Grid Services, Inc. • Waltham, MA 11/2008 — 04/2009
Customer Services Representative Supported incoming
calls from both commercial and residential
customers regarding billing and payment issues.
The
Customer Service Associate II is responsible for handling in - bound
calls from customers or third parties
regarding all general servicing questions.
5/1/2011 — 5/1/2015
Customer Service Representative ICeltiCare — Waltham, MA Received and responded to incoming phone
calls from members, prospective members, providers, and internal staff
regarding benefits, eligibility, and claims.
Customer Service Representative II 7/1/2006 — 1/1/2010 Cenpatico National — Cleveland, OH Received inbound
calls from members and providers, and researched and providing information
regarding members» eligibility, benefits, referrals, and authorizations.
• Build and implement an effective and efficient territory sales plan for assigned territory • Ascertain that self and company sales targets are met on a consistent basis and ensure that any constraints are communicated to the territory sales manager • Plan and execute local educational and sales events in a bid to augment business and help deliver budgeted sales goals • Track leads and opportunities and perform marketing and follow up duties to convince
customers to open individual and business accounts with the company • Support regional managers in achieving defined goals for territory, region and assigned channels • Drive sales and growth of all portfolios and develop and maintain positive
customer relations, along with promoting
customer intimacy • Develop and plan sales strategies to achieve required sales results and handle new business development activities using avenues such as cold
calling • Perform market research to determine competitive advantage and report both competitor and
customer activities in the field • Assist regional managers in planning, forecasting and managing assigned sales territories • Provide essential feedback reports to the regional manager
regarding customer contacts and sales processes
from distributors within the territory
Valpal, Mechanic Falls, ME July 2009 — Present Telemarketer • Increase
customer base by 35 % through extensive cold
calling endeavors, over a period of 8 months • Train telemarketers in performing telemarketing work by employing «non-intrusive»
calling and questioning methods • Refer to provided list of prospective
customers and eliminate DND prospects
from it •
Call potential
customers using dedicated telephone systems and introduce self and the company • Provide information
regarding the company and the services that it offers and gauge potential
customers» interest • Assist potential
customers in understanding product lines and aftersales services • Inquire into if prospects would like to acquire further information
regarding their products of interest
• Receive incoming
calls by appropriately greeting callers and inquiring into their purpose of
calling • Provide preliminary information
regarding the company's services and products • Transfer
calls to appropriate persons and departments within the company • Take messages
from callers in cases of unavailability of recipients and ensure that they are relayed to them as soon as possible • Attempt to resolve callers» problems over the telephone and escalate problematic issues to concerned individuals • Greet and direct
customers and visitors to designated personnel within the organization • Make outbound
calls according to specific instructions provided by employees • Maintain logs of incoming and outgoing
calls and handle records - keeping duties • Handle typing and data entry duties and correct and update electronic telephone directories
This includes but is not limited to: Monitor the
Customer Services Inbox and taking incoming
call in
regards to problems and defects Receive and log the results of all telephone
calls and emails
from Customers Ensure the preparation and issue of the weekly defects report Liaise with all relevant staff required and plan accordingly to get defects fixed Extensive diary management and planning Route planning and logistics Provide feedback to the technical department in relation to defective materials etc Ensure the correct allocation of work to the contractors to fix issues that have arisen Balance and co-ordinate schedules Maintain reasonable timescales for customers for any remediation works, and ensure that customers are kept informed throughout any process Follow the complaints and escalated complaints procedure What you'll need to succeed This is an exciting opportunity for a professional with great interpersonal, communication and relationship skills who can meet and exceed customers» expectations and help them with every step of their
Customers Ensure the preparation and issue of the weekly defects report Liaise with all relevant staff required and plan accordingly to get defects fixed Extensive diary management and planning Route planning and logistics Provide feedback to the technical department in relation to defective materials etc Ensure the correct allocation of work to the contractors to fix issues that have arisen Balance and co-ordinate schedules Maintain reasonable timescales for
customers for any remediation works, and ensure that customers are kept informed throughout any process Follow the complaints and escalated complaints procedure What you'll need to succeed This is an exciting opportunity for a professional with great interpersonal, communication and relationship skills who can meet and exceed customers» expectations and help them with every step of their
customers for any remediation works, and ensure that
customers are kept informed throughout any process Follow the complaints and escalated complaints procedure What you'll need to succeed This is an exciting opportunity for a professional with great interpersonal, communication and relationship skills who can meet and exceed customers» expectations and help them with every step of their
customers are kept informed throughout any process Follow the complaints and escalated complaints procedure What you'll need to succeed This is an exciting opportunity for a professional with great interpersonal, communication and relationship skills who can meet and exceed
customers» expectations and help them with every step of their
customers» expectations and help them with every step of their journey.
Highly personable Computer User Support Specialist II, and
Customer Service / Office Clerk with over 18 years of experience, which included responding to and coordinating the resolution of Help Desk
calls from users of computer systems; Increasing users knowledge functioning as an information booth for inquiries
regarding equipment or system status.
Inbound
Customer Service Advisor Full Time permanent role 16,500 starting salary plus monthly bonus Fortnightly Pay Full Training provided Based in Bredbury The role of the
Customer Service Advisor would be to take inbound
calls from existing broadband, landline and TV
customers in
regards to enquiries...
Receive
calls from retail
customers regarding issues they are having with their Rv.
• Processed incoming
calls and ensured appropriate
customer issues were escalated using established procedure with quick resolution using chat, e-mail, message boards, phone, etc. • Provided phone support
regarding inquiries concerning pain clinic care
from referring Physicians, patients, or patient's representatives and diligently worked to convert prospects into patients.