Reservation agents take back to back incoming
calls from customers utilizing both the U-Haul toll free 1 -800-GO...
Not exact matches
• Assigned tasks, supervised and reported fiscal / personnel status to the management • Assumed a lead role in coordinating meetings and events with multiple managers / offices • Collaborated inter-departmental communication & resourcefully met deliverable deadlines and accomplished tasks • Collected cash transmittals
from various county departments, issued receipts, made necessary deposits and prepared entries to be recorded into the financial MIS • Competently did support work for the senior managers, performing highly complex administrative functions • Conducted admin related research & maintained expense reports • Coordinated activities across numerous business groups, providing support for program and project management • Determining work priorities and schedules, examined correspondence and supervised employees engaged in obtaining and dispersing information • Efficiently handled multiple priorities and flexibly adapted to changing priorities and demands of management and clients alike • Gathered data relevant to projects for the senior management • Handled and distributed all incoming mail to appropriate departments • Made necessary arrangements for special guests; received guests in the absence of the administration department manager • Maintained high level of confidentiality in a professional manner • Managed extremely heavy scheduling of administrative work • Met and greeted clients and affiliates during on site meetings • Monitored office equipment such as computers, phone systems and electronics and coordinated maintenance issues • Ordered, received, stored and distributed office supplies while accurately maintaining supply - inventory • Arranged briefing materials for meetings, proposals, presentations and
calls • Prepared complicated documents and presentations • Processed and reviewed routine paperwork and entered data into the database • Provided support and guidance to newly hired clerical employees and administrative staff • Statistically analyzed information gathered by assistants, preparing charts, graphs & administrative reports •
Utilizing arithmetic knowledge, calculated & prepared & coded billings, verifying receipts • With superior interpersonal and
customer service skills, handled time - sensitive & stressful situations related to
customers
Remote candidate will receive incoming
calls from customers and help them with their inquiries, and
utilize problem solving skills to answer
customer requests.
• A position in a
Customer Relations,
utilizing skills developed
from working in a
Call Center environment
ContractXchange (Canada & US) 11/2006 — Present Research Assistant • Received and processed service - based
calls for Fortune 500 companies in Canada, earning a promotion
from Rank 3 to Rank 1 in less than four months •
Utilized clerical skills including spreadsheet management, data entry, and daily activity update submissions, as well as apply an exceptional attitude to provide excellent
customer service as a contractual worker • Interacted with
customers via e-mail, telephone, and live support
from websites • Relayed requested and important information specific to credit cards while providing resolution for critical
customer issues • Promote and cross-sold to increase company revenue, drawing upon a strong comfort level with technology