In the call center industry, performance indicators include metrics such as time to resolution, improved efficiency in handling calls, increased volume of
calls handled successfully, and improved customer satisfaction, among others.
Not exact matches
This particular micro-eLearning technique is ideal in situations that
call for the demonstration of a specific skill or task, such as if you are trying to instruct an employee on how to
handle various aspects of risk management within the corporation or how to
successfully handle customer complaints.
Lenders actually want you have a few different types of loans,
called a credit mix, because it shows them that you're able to
successfully handle various types of payments like a house payment, credit card payment, and a car payment.
If you have suffered injury in a crash involving a truck,
call Zimmet & Zimmet who has personal injury attorneys that have
successfully handled many complex truck accidents.
I can't even
handle this, but I feel I've
successfully described my full feelings on the matter back in the article
called I Swear To God.
To meet the expectations of customers, the leader has to monitor
calls received and made by the team and the number of issues
successfully handled.
Served
call center supervisor position
successfully and
handled all the duties assigned to this position, these duties are as follows:
Handled sales conference
calls and follow - ups to develop and pursue new business accounts Have
successfully managed a marketing business budget of $ 5000 / month till date
•
Successfully handled over 1000
calls in one day, in the absence of 3
call center representatives.
Selected Accomplishments •
Successfully handled 800
calls during one shift, in the absence of 2 main help desk agents • Retained a disgruntled corporate customer by providing him with exceptional troubleshooting services, post problems with an inexperienced agent interaction
As an active problem - solver and an extremely organized individual, I
successfully handled telephone
calls, managed calendars, made travel arrangements, took minutes of meetings and performed record - keeping duties.
Seasoned Customer Experience Agent with a proven track record of
successfully handling a variety of complex customer
calls and is fully trained to
handle escalated
call or special circumstances
Overseas or long - distance divorces can be especially challenging but can be
handled successfully through virtual mediation sessions and phone
calls.