Sentences with phrase «calls on delinquent accounts»

Performed collection calls on delinquent accounts and attempted to collect and work out payment arrangements.

Not exact matches

She called out Democrats who were delinquent on paying their party dues and instructed members with no re-election worries to tap into a combined $ 218 million from their campaign accounts to help save their majority.»

Handling collections on unpaid accounts, reviewing delinquent accounts and call for collection purposes.

• Provided clients with information on how to handle paybacks, including monthly payments • Followed - up with clients to ensure that they pay their monthly payments on time • Maintained clients» records by updating payment and account information • Executed comprehensive collections strategy of both oral and written communication with clients who are past due • Made calls to delinquent account holders and provided them with information on outstanding payments

WORK EXPERIENCE February 2007 — Present Shylock Lenders Credit Coordinator • Process credit applications • Field telephone calls and release orders • Develop bank and trade reference letters • Resolve past due issues • Obtain financial and demographic information • Follow up on delinquent accounts • Make recommendations on uncollectable accounts and inform outside collection agencies

New Jersey Manufacturers Insurance Company — Trenton, NJ May 2010 — Present Credit & Collections Representative • Received and answered incoming telephone calls • Provided customer service help to customers about questions on delinquent accounts for all lines of insurance.

RELATED WORK EXPERIENCE March 2010 — Present FRC Services — Minooka, IL Debt Collector • Call owners of delinquent accounts on a monthly and weekly basis to solicit payments • Manage arrears accounts • Prepare accounts for ledger handovers • Reconcile accounts • Forecast weekly and monthly cash flow and budgets • Maintain active accounts up to suspension • Maintain liaison with clients,, business partners and internal departments

Responsibilities include maintaining customer files, following up on delinquent accounts, logging all call activity, resolving potential disputes, and providing customers with copies of invoices.

Early Loss Mitigation Supervisor (9/2008 — 4/2010) • Managed unit of approximately 8 to 15 collectors while ensuring the achievement of unit objectives and related standards • Compiled and analyzed statistical data relative to unit productivity, monitoring live calls while providing feedback to staff • Provide advice and question resolution concerning collection activities, reviewing the status of severely delinquent accounts and handling all loss mitigation efforts • Advised staff of any changes in policy and procedures, allocated critical resources, and developed work schedules • Train current and new staff members as well as conduct performance reviews, making recommendations as needed regarding corrective actions and suggested dismissals • Assist departmental manager with training course scheduling for entire department • Create and distribute various reports to staff and peers on a regular and ad - hoc basis • Traveled to Chatsworth, CA as supervisor, developing observations and recommendations which led to facility improvements • Acted as representative to the Washington Mutual conversion to early loss mitigation in Albion, NY, sharing best practices from Chase