Managers sometimes need to
calm angry customers by explaining policies or addressing problems.
Not exact matches
Excellent
customer service skills with the capacity to
calm even the
angriest customer and determine a solution that satisfies all parties.
Furthermore, I possess the ability to manage very
angry customers by keeping myself
calm at all time.
Skills such as the ability to
calm an
angry hotel guest or resolve conflict with a hotel
customer.
Calmed upset /
angry customers, researched and rapidly solved problems to rebuild clients trust.
Calmed upset /
angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.
Ability to handle «hot,
angry, dis - satisfied»
customers with honesty, politeness, and
calming personal skills.