Until now, changing or
canceling an award reservation (to redeposit the miles) costs $ 90 CAD (close to $ 70 USD).
Not exact matches
After spending a week in a properly serviced LH sedan, a Dodge Intrepid ES, I am prepared not only to
cancel those early
reservations, but also to proclaim the new Intrepid the best mid-size built by an American automaker - an opinion that parallels that of the editors of Automobile magazine, who recently handed the Intrepid the publication's «Car of The Year»
award.
If you have to
cancel an
award flight, the airline is supposed to return unused miles to your account and refund any taxes on the flight, as long as you
cancel within 24 hours of making the
reservations.
* This charge will be applicable if you change /
cancel your
award flight less than 24 hours before departure, or if you fail to use your confirmed
reservation (as printed on your ticket) for any reason.
Now login in back to your IHG account, open the dummy
award booking you just made under «Upcoming
reservations» and
cancel the
reservation.
The SWISS First Class
award availability disappeared pretty quickly and, a few days later, those who had actually booked the
awards suddenly noticed that their
reservations were being
cancelled.
ONYX Rewards members who
cancel their ONYX Rewards
Award Night
reservation before the cancellation deadline will have their points used for that
reservation re-deposited into the member's ONYX Rewards account, and may be subjected to a service fee.
In the event of a Room
Award reservation being
cancelled, and the prevailing cancellation criteria is not met, which is three days (Hong Kong Time) prior to the arrival, a penalty of GC
Award Points deduction equivalent to one room night stay will apply.
Once a Room
Award reservation has been confirmed, any changes (including hotel, room type, date of check - in, length of stay or guest name) will require the
reservation to be
cancelled and re-booked, subject to room availability, cancellation rules, policies and penalties that are prevailing from time to time.
I asked the agent if she was sure this was ok as I didn't want to find out, a few months down the line, that this wasn't legitimate, that my
reservation had been
cancelled and that suite
awards were no longer available for the dates I needed.