Good customer service can help
cat customers understand the dietary needs of their pet and choose from the numerous supplements and remedies available.
Once
cat customers understand the role each product in the cat travel section plays, they'll be ready to go — but cats won't be the only ones on the move.
Helping a new
cat customer understand feline nutrition is one of the biggest challenges for retailers when explaining cat food.
Not exact matches
«What made sense from an R&D perspective, in terms of our
understanding of mouse stem cells, made total sense from a product perspective if you realize our
customers are
cats,» Bethencourt says.
Still, ease of application is an important part of product selection, and even if a store's
customers understand the importance of caring for their
cats» teeth, retailers will need to evaluate how likely those
customers are to invest time and effort — in addition to their hard - earned dollars — into the cleaning process and make product decisions accordingly.
The Retailer Ambassador Award Program honors retail employees who
understand the brand and help
customers discover how World's Best simplifies
cat care.
«In my very first year, I was doing the same bowls for
cats that I did for dogs, and I couldn't
understand why my big bowls weren't selling until
customers educated me that
cats like small bowls and shallow ones, because of their whiskers.»
We haven't had any problems getting our puppy
customers to
understand how to feed the raw diet, I would recommend having these 2 books — Raw Dog Food and Natural Nutrition for Dogs &
Cats.
It is important for
customers to have a basic
understanding of senior
cats» special needs.
«By creating subsections and helping the
customer understand the different options in getting their particular
cat to play, they will have a higher likelihood of not being overwhelmed and [have a higher] potential of selecting more than one toy,» Schmid says.
«We feel the best way to merchandise these toys is to group them in their category so
customers understand that each type of toy gives their
cats a different way to play,» says Supanich.
Nieman says that retailers who work with Fromm's sales managers
understand what differentiates the company's offerings, enabling them to assist their
cat - owning
customers.
«If a retailer really
understands the effects of some of the new herbs on the market, including catnip, they can really help their
customer make an informed decision about what product to buy their
cat.»
First, it is important to realize most
customers who purchase a scratcher do so for one of two reasons: either their
cat has been scratching something it wasn't supposed to, or they have a basic
understanding of their
cat's behavioral needs and want to provide a solution that will provide their kitty with the best quality of life.
Further, if staff members
understand the importance that water plays in a
cat's diet, they can sell wet foods to any
customers who only purchase dry.
«It helps us to
understand dog and
cat health, so we can help our
customers,» says Doxey.
So be sure your
customers understand this, particularly ones who have
cats that are already prone to weight issues.
Understanding some of the basics of
cat behavior can allow a sales associate to step up the sale once a
customer has decided to purchase a scratcher or furniture item.