Sentences with phrase «center operations leader»
Seasoned, versatile enterprise IT and data center operations leader with proven success forging enterprise - scale data center strategies, roadmaps, and solutions.
http://members.climber.com/ Not exact matches
Another for a team process leader in the «Vehicle Reman Center» in Fremont, California, where Tesla makes its new cars, said the candidate would «lead the Value delivery system created to repair and remanufacture Tesla electric vehicles,» and «lead daily operations... on large volume, electric vehicle repair and reconditioning value streams.»
For several years now, county leaders have said the county solid waste operations, which includes the landfill and recycling center, loses thousands of dollars a year.
The governor acknowledged replacing convention centers is expensive, that the state did not have money and that convention centers overall are loss leaders, bringing in net dollars to the city but often loosing money in construction and operations.
In its latest annual report on energy use by data centers, Greenpeace identified Google, Apple and Facebook as the leaders in greening their operations, with Amazon and eBay lagging behind.
Through the work of a small staff and the operation of a website, the Information Center is the only comprehensive «one - stop - shop» for state - level higher education data and information, and a leader in coordinating activities and securing funds for the collection of missing data and information that are crucial for higher education policy analysis.
• Rescue / Volunteer Coordinator • Community Outreach Coordinator • Facilities Maintenance Lead • Began utilizing Inmate labor to clean both Shelters • Crew Leaders to more effectively manage and supervise inmate crews • Foster Coordinator / Intake mitigation counselor • Second Full Time Veterinarian • Extended hours of Shelter operation to 7 days a week • Stabilized our work force • Increased staff training • Created a Call Center in the Viera Office to free up shelter staff using existing personnel in the Viera office • Makeover of the South Shelter with the help of Habitat for Humanity and the Pet Posse • Created Community Cat Rooms • Created outside runs for the dogs • Built Fisher and Mollies Place and the Rainbow Bridge • New Paint and Landscaping • Mini Makeover of the North Shelter using inmate labor • Re purposed two (2) existing vehicles for mobile adoption partnering with Community Champions and Jacks Wrecker Service • Increased adoption events throughout the community • Partnered with Supermodel Kate Upton and the Washington Nationals to roll out the mobile adoption program • Recruited and hired an proven leader in shelter medicine, Dr. Sarah Boyd • Addressed a back log of over 600 spay / neuter surgeries, by bringing surgeries up to date
About SEGA ® Corporation: SEGA ® Corporation is a worldwide leader in interactive entertainment both inside and outside the home, encompassing consumer business, amusement machine sales and amusement center operations.
American leaders used the flagship U.S. Climate Action Center - a first of its kind pavilion for American cities, states and businesses - as the base of their operations during the two weeks of negotiations, where they held 44 events before thousands of in - person attendees and more watching from around the world.
Leader for three teams supporting the business critical network, data center, and phone systems essential to the daily business operations of the company.
As a Site leader / Senior Operations Managers I am responsible for all budgetary, people development and operations objectives for functional areas of our Fulfillment Center (Inbound, Outbound, ICQA, Facilities, IT, and HR).
Highly motivated manager and leader with expertise in customer service, technical operations, and call center operations.
Proactive strategic planner and operations leader with 10 + years of success driving measurable improvements in operational performance, productivity, and customer service within fast - paced, high - volume call center environments
Tags for this Online Resume: global, global, call center, call center, senior leader, senior leader, strategic, strategic, turnaround, service desk, service desk, 32, years, information technology, operations
SUMMARY Entrepreneurial senior leader with extensive experience growing organizations and managing contact center operations in customer service, higher education, sales, web chat, technical support, workforce management, collections, and shared services.
Building and leading best - in - class call center and telecommunications operations Solutions - focused IT leader with 16 years of experience designing, implementing, and maintaining complex telecommunications systems, including 9 years leading a centralized call center.
Skills Summary Leader with extensive experience in building, analyzing, and operating high volume customer contact center operations.
Highly regarded operations leader with 22 plus years in Call Center Management, with the ability to deliver top performance.
PROFESSIONAL SUMMARY * Dynamic and innovative leader offering 20 years of technical support and client services in call center and financial operations industries.
PROFILE 24 + years as Management and Technology leader with emphasis on CxO level initiatives, data center consolidations, virtualization, data warehousing, Big Data systems assessments, call centers, project portfolio management including applications management, mobile applications, disaster recovery / business continuity, mobile and wireless, operations, technical, and resource management expertise, and business continuity...
Innovative and creative Customer Service Professional with a proven track record in managing call center operations on a large scale while driving brand growth and improving customer service and support Experienced leader recognized for building strong customer relationships while leveraging superior negotiating skills to achieve problem resolution and brand success.
CAREER SUMMARY Consistent top sales achiever for success selling IT Data Center solutions for on premise and cloud environments and recognized sales leader and consultant for providing solutions for enabling improved overall IT operations for Large Enterprise and Mid-Market Data Center environments: * Infrastructure (compute, virtualization, network, storage, converged and hyper converged) and application and data environme...
Construction Project Manager — Duties & Responsibilities Oversee multimillion dollar construction projects including restaurants, retail centers, and multi-family dwellings Recruit, train, and manage field and office staff ensuring effective and efficient operations Direct daily administrative functions including HR, accounting, and communications Lead construction site operations, logistics, subcontractor supervision, and scheduling Create an atmosphere of professionalism, teamwork, and dedication to company goals Responsible for compliance with all applicable construction, environmental, and safety regulations Manage subcontractor bid process, contract negotiations, and subcontractor buyouts Design and implement architectural plans for fitness centers, markets, retail centers, and surgery centers Prepare and adhere to construction schedules and budgets ensuring timely, cost effective project completion Craft estimates, bids, and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing project specifications, activity reports, and other pertinent data Proficient in Project, Tiimberline, AutoCad, and other industry software Develop a rapport with customers and provide exceptional service Build and strengthen strong relationships with partners, coworkers, and industry leaders Represent company brand with poise, integrity, and positivity
Directfit, Inc. (Cleveland, OH) 1999 — 2001 Vice President: Easter Region Sales • Directed operations, sales, and P&L for a $ 70 million IT solutions and staffing firm • Managed ten technology centers throughout the eastern region • Increased new accounts by 70 % through an aggressive business development plan • Served on Executive Team while turning a «brick and mortar» firm into an online leader • Negotiated a $ 5.5 million per year staffing contract setting a company revenue record
Director of Business — Duties & Responsibilities Recruit and train staff of 30 in hospital policies, procedures, best practices, and corporate branding Design and implement staff development, recognition, and disciplinary policies and procedures Oversee admissions, utilization review, PB X, imaging center, billing, collections, and wound center registrations Set and strictly adhere to departmental budgets and schedules Author and present financial reports concerning revenue, expenses, and outstanding collections Identify performance indicators and benchmarks for integration into reporting systems Conduct surveys regarding patient / staff satisfaction, benchmarks, accreditation, and employee benefits Maintain a 99 % patient satisfaction score through attentive and professional standards of care Negotiate contracts and claims with insurance carriers, Medicare, Medicaid, and other payer sources Increase revenue by 30 % through effective contract renegotiation with suppliers, carriers, and other parties Implement policies, procedures, and equipment to cut hospital costs while enhancing patient care Utilize strong management experience to drive operations in an efficient and professional manner Develop and implement billing controls, cash processing measures, lockboxes, and other financial processes Coordinate and oversee internal and external audits ensuring compliance with industry and legal standards Recruit physicians through successful marketing, networking, and other tactics Implement automated Chargemaster financial application (Craneware) and maintain patient accounts Responsible for HCAHPS and the yearly Quality Assurance Plan Appeal claims when appropriate resulting in $ 400,000 reimbursement from PPO insurance over the last year Build and strengthen professional relationship with community leaders, coworkers, and industry figures Consistently promoted for excellence in financial management, team leadership, and dedication to mission Develop working knowledge of hospital operations from patient admission to senior level strategic planning Represent company with poise, integrity, and positivity
Project Manager — Duties & Responsibilities Oversee 1,000 employee call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posicenter operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posiCenter Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posicenter activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity
Professional Duties & Responsibilities Responsible for company customer service departments across multiple fields Hired, trained, directed, and reviewed customer service representatives Directed call center ensuring professional and efficient operations Increased company efficacy through the establishment of best practices Ensured professional and timely response to customer service inquiries Maintained extremely high client satisfaction rate resulting in repeat business Authored and presented customer service, finance, and personnel reports for senior leadership Tracked daily, weekly, and periodic customer service interactions Handled financial transactions including credit card payments, declines, and collections Resolved shipping, warranty, and product operation inquiries Oversaw the creation, update, and maintenance of client information database Maintained working knowledge of company products and services to best assist clients Built long - term relationships with employers, piers, clients, and industry leaders Assisted various company departments with special projects as needed Fostered an atmosphere of respect and dedication to company goals Performed all duties in a professional, positive, and timely manner
Her other senior role was operations leader for GE Edison Life Insurance in Tokyo where she managed the centralized customer care center and field service branches.