Sentences with phrase «centered client service team»

Not exact matches

When the client becomes the center of the practice, customer service rises in importance and the need for health care team members to serve in this function rises.

The entire team of doctors, technicians and support staff at the Veterinary Specialty Center of Tucson are dedicated to providing exemplary service to you — our client and to your pet — our patient, as well as to the primary care veterinarians who refer their patients to us.

Client Service Gina relocated to Edmond in May 2016 and joined the Pet Medical Center team in August 2016.

Our health care team at Regional Veterinary Emergency and Specialty Center will set the standard for patient care client education and client service.

Position Summary: The Pet Care and Adoption Specialist will work within a team setting to oversee client service as well as the health, well - being, and placement of the pets at the Best Friends - Atlanta Pet Adoption Center.

Adoption Center Team Kellie Rixie, Pet Marketing Specialist Dena Conklin, Client Services Representative Kelly Shields, Client Services Representative Brad Wise, Client Services Representative Heaven Calvert, Animal Care Technician Donna Davis, Animal Care Technician Nichole Derifield, Animal Care Technician Victoria Dumlao, Animal Care Technician Nicole Marroquin, Animal Care Technician Alvaro Soria, Animal Care Technician Alyssa Yates, Animal Care Technician

At our Alex Lewyt Veterinary Medical Center you'll work with a team of highly skilled Technicians, Assistants, and Client Service Representatives and highly respected Doctors.

The Adoption Center Supervisor is responsible for overseeing all activities of the HSP Adoption Center, including leading a team of three employees, supervising departmental volunteers, and ensuring all HSP clients receive exemplary customer service.

I am a proud member of the South Park Family Law team and a strong believer in our firm's dedication to collaborative conflict resolution and client - centered services.

We work in client - centered teams to provide our clients with the highest quality, most reliable and flexible service.

This is why at The Edmonton Community Legal Center we have a multi-disciplinary team that includes an immigration lawyer, a registered immigration consultant, asocial benefits advocate, and a family law client liaison who connect clients with the various social services they need.

The Financial Planning Assistant works in a client - focused, team - centered environment assisting the Financial Advisor in servicing his clients.

Job summary The Financial Planning Assistant works in a client - focused, team - centered environment assisting the Financial Advisor in servicing his clients.

CLERICAL CLERK: $ 9.00 - $ 11.00 per hour Client Services, Inc. (CSI), a Better Business Bureau Accredited call center located in St. Charles, MO, is seeking a career - minded individual to join our team

Most clients complete their online questionnaire and then are granted immediate access to a full online customer service center where they can view the status of their new resume, make adjustments, and correspond directly with the team of professional writers who are working on it.

Our client, a leading two - way radio dealership and service center, is looking to add a Part - Time Service Coordinator to their team iservice center, is looking to add a Part - Time Service Coordinator to their team iService Coordinator to their team in Troy.

Areas of Expertise Call Center Operations Customer Service Delivery Budgeting & Planning Team Development Quality and Process Improvements Resource Management Staff & Client Relations Cost Reduction Measures Product Enhancements

Tags for this Online Resume: Budgeting, Distribution, Inventory Management, Vendor Relations, Change Management, Ops Management, Team Leadership, Call Center, Customer Service, New Business Development, Process Improvement, Client Relations, Workforce Planning, Operations Officer, Director Client Services

Tags for this Online Resume: Customer Service,,,, Monitoring Team Progress, Training, Relationship Management, Award Winning Client Resolution, Call Center Supervisor, Supervisor, Manager, Creative Negotiator, Analytical Skills

Tags for this Online Resume: district manager, Recruiting, Call Center, Human Resources, manager, sales, team leader, supervisor, general manager, client services, director of sales, training coaching

Larry G. Goods 4213 Craig Ave Charlotte, N.C. 28211 [phone] [email protected] OBJECTIVE: To obtain a position as a Customer Relations Specialist (Other areas of interest: Team Lead / Supervisor) SUMMARY OF QUALIFICATIONS: Customer Service Representative: call center enviroment experience (typically in the utilities dept. with various clients), developed & maintained strong leadershi...

Tags for this Online Resume: Call Center Manager, Event Management, Operations Manager, Client Relations, Sales Management, Team Leadership, Business Development, Customer Service, Process Improvement, Management, call center, travel, travel saleCenter Manager, Event Management, Operations Manager, Client Relations, Sales Management, Team Leadership, Business Development, Customer Service, Process Improvement, Management, call center, travel, travel salecenter, travel, travel sales, BDM

KEY QUALIFICATIONS INCLUDE * Developed training materials for customer service, sales team and call centers * Certified Corporate Trainer * Created commissions structures for sales department * Presented program to prospective client groups throughout the Mid-West * Established performance goals to align with corporate strategies * Exceeded corporate sales goals consistently * Direct supervision of P&L

Administrative support, Articulate, attention to detail, call center, cash receipts, Cash flow analysis, Cash flow, cash management, interpersonal, communication skills, Excellent communication, Interpersonal skills, Creative problem solver, client, client relations, Customer relations, customer satisfaction, excellent customer service, Customer service, delivery, documentation, financial reports, Financial reporting, funds, Human resource, insurance, maintain inventory, marketing, MS Windows, Works, Multi-tasking, order office supplies, policies, profit and loss, quality, Quick learner, reconciling, Relationship building, repairs, safety, sales, Strategic, team - player, phone, phone etiquette, Answer Phones, workflow

Tags for this Online Resume: Call Center Management, Account Management, Client Services, CTI, SaaS, SMS, Scheduling, Change Management, Quality Assurance, Architect, Sales, Process Improvement, Team Building, Training, Strategy

Implementing and ensuring Quality Assurance systems related to client centered services and responsibility of directing the daily operations to include supervising management team, budgeting, personnel, human resources, facility maintenance, team building and admissions while providing client centered care.

US TelePacific (Insert City, State) 2003 — Year Service Delivery Manager • Directed client service changes including moves, additions, alterations, and disconnects • Managed team of 35 - 45 account / project coordinators, team leaders, and service engineers • Oversaw call service center staffed by 10 - 12 customer service representatives • Marketed and sold company products generating considerable new Service Delivery Manager • Directed client service changes including moves, additions, alterations, and disconnects • Managed team of 35 - 45 account / project coordinators, team leaders, and service engineers • Oversaw call service center staffed by 10 - 12 customer service representatives • Marketed and sold company products generating considerable new service changes including moves, additions, alterations, and disconnects • Managed team of 35 - 45 account / project coordinators, team leaders, and service engineers • Oversaw call service center staffed by 10 - 12 customer service representatives • Marketed and sold company products generating considerable new service engineers • Oversaw call service center staffed by 10 - 12 customer service representatives • Marketed and sold company products generating considerable new service center staffed by 10 - 12 customer service representatives • Marketed and sold company products generating considerable new service representatives • Marketed and sold company products generating considerable new revenue

Worked with Managers and Team Executives to make sure clients» goals for the call centers were maintain (i.e. Talk time, Service level, interaction with members calling, etc..)

Project Manager — Duties & Responsibilities Oversee 1,000 employee call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posicenter operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posiCenter Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posicenter activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Professional Experience ABC Debt Relief (City, ST) 12/2006 — 11/2011 Client Service Manager • Responsible for overseeing daily operations of a 35 Account Manager call center ensuring effective operations • Recruit and train new sales and customer service employees in industry best practices and company policies • Strictly enforce compliance with all applicable laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce Client Service Manager • Responsible for overseeing daily operations of a 35 Account Manager call center ensuring effective operations • Recruit and train new sales and customer service employees in industry best practices and company policies • Strictly enforce compliance with all applicable laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduceService Manager • Responsible for overseeing daily operations of a 35 Account Manager call center ensuring effective operations • Recruit and train new sales and customer service employees in industry best practices and company policies • Strictly enforce compliance with all applicable laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduceservice employees in industry best practices and company policies • Strictly enforce compliance with all applicable laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduceservice and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce clientclient