Sentences with phrase «changing customer expectations»

«IDOL 3 is changing customer expectations by redefining the flagship smartphone experience,» said Steve Cistulli, Senior Vice President & General Manager of North America for ALCATEL ONETOUCH.

This is a time period in which many technological shifts have been happening including increasing access to the internet, the growth of marketplaces and independent ecommerce stores, and changing customer expectations for faster service.

While larger businesses are adapting to these changing customer expectations using shift workers and international call centres, research suggests small and medium sized companies are simply lengthening their working day, putting greater pressure on staff.

We have been using an agile methodology for several years to meet the ever - evolving and changing customer expectations.

«The wave of investment in digital currency startups clearly signals that payments channels are attracting a new degree of interest, and new competitors are changing customer expectations,» said David Gunn, who leads Bain's EMEA payments team.

You also change customer expectations and in a few years both B&N and Amazon are going to really, really regret introducing this feature.

Consider: (1) the separation from the pack by a few of The AmLaw 200; (2) a recent report by ALM Intelligence revealing that law firms now account for only 25 % market share; (3) changed customer expectations — «faster, better, cheaper» and «more with less»; (4) new competitors — notably the BigFour, in - house departments, and legal service providers; (5) the sustainability of the partnership model for economic, cultural, structural, and succession reasons; and (6) the emergence of legal operations — CLOC and its ACC counterpart — and the distinction between legal practice and delivery.

Not exact matches

As the business landscape is changing more and more rapidly — particularly due to the impact of new tech on customers expectations and staff behavior — being responsive requires a certain level of flexibility and vision from your employees.

In the digital world, customer expectation is constantly changing.

«In some of our markets the reality is that we haven't been changing at the same rate as customers» eating - out expectations — or more specifically, their expectations of us at McDonald's,» he said on the call.

That said, it's important to recognize that direct - to - consumer companies have changed customer behavior and expectations forever.

And while large product and service changes can be costly and will not always make business sense, smaller changes to marketing and product language can often make a big difference in setting customer expectations and improving satisfaction.

He recommends believing in yourself and exceeding your customer's expectations with a transformative change: «Try to really understand the underlying issue and take a bet.

These risks include, in no particular order, the following: the trends toward more high - definition, on - demand and anytime, anywhere video will not continue to develop at its current pace or will expire; the possibility that our products will not generate sales that are commensurate with our expectations or that our cost of revenue or operating expenses may exceed our expectations; the mix of products and services sold in various geographies and the effect it has on gross margins; delays or decreases in capital spending in the cable, satellite, telco, broadcast and media industries; customer concentration and consolidation; the impact of general economic conditions on our sales and operations; our ability to develop new and enhanced products in a timely manner and market acceptance of our new or existing products; losses of one or more key customers; risks associated with our international operations; exchange rate fluctuations of the currencies in which we conduct business; risks associated with our CableOS ™ and VOS ™ product solutions; dependence on market acceptance of various types of broadband services, on the adoption of new broadband technologies and on broadband industry trends; inventory management; the lack of timely availability of parts or raw materials necessary to produce our products; the impact of increases in the prices of raw materials and oil; the effect of competition, on both revenue and gross margins; difficulties associated with rapid technological changes in our markets; risks associated with unpredictable sales cycles; our dependence on contract manufacturers and sole or limited source suppliers; and the effect on our business of natural disasters.

Forward - looking statements may include, among others, statements concerning our projected adjusted income (loss) from operations outlook for 2018, on both a consolidated and segment basis; projected total revenue growth and global medical customer growth, each over year end 2017; projected growth beyond 2018; projected medical care and operating expense ratios and medical cost trends; our projected consolidated adjusted tax rate; future financial or operating performance, including our ability to deliver personalized and innovative solutions for our customers and clients; future growth, business strategy, strategic or operational initiatives; economic, regulatory or competitive environments, particularly with respect to the pace and extent of change in these areas; financing or capital deployment plans and amounts available for future deployment; our prospects for growth in the coming years; the proposed merger (the «Merger») with Express Scripts Holding Company («Express Scripts») and other statements regarding Cigna's future beliefs, expectations, plans, intentions, financial condition or performance.

Tougher competition, tighter regulation and higher customer expectations have changed and insurers are placing bets on what they do best and selling off the rest.

But a colossal change in customer expectations is occurring RIGHT NOW, as customers move from private communication with companies to public communication in social media, review sites, and discussion boards.

This fact sheet will give you a high - level look at how client expectations are changing, and how your employees present an opportunity to deliver a world - class customer experience.

Making use of both quantitative and qualitative means, companies must put in place practices that enable them to be vigilant in sensing new market dynamics and changing customer behaviors and expectations.

As technology rapidly changed, so did customer expectations.

«I think our ability to customize products in a timely fashion, our day - to - day execution of customer specifications and ability to change in a quick manner when our customers» specifications or expectations change help us stand out,» McAleese adds.

With our analytic toolkit, we can provide a well - rounded understanding of customer pricing expectations and responses to pricing changes.

«We recognize that technology is changing how people do business and our customers» service expectations are also changing,» said Andrew Steiner, Vice President of Marketing and Customer Operations.

If you receive feedback that not everything met your customer's expectations, don't despair — even disappointing feedback is useful because, in most instances, there will be things that you can change.

«It is our expectation that these changes will provide patrons with a smooth registration experience and a better customer experience overall,» the e-mail states.

Mainstream attitudes toward transparency and traceability — defined as the disclosure of information relating to material sources, manufacturers and other suppliers in order for all stakeholders, including end consumers, to have a complete and accurate picture of the ethical and environmental impact of a product — have been changing as the fashion industry scrambles to catch up with rising customer expectations.

If you find your bounce rate high for your app / site it means that the content presented by your app or site doesn't match the customer's expectations, or that you must change your target demographics.

As a PBO we understand the challenges and changing expectations of our customers which is why we ensure schools receive a quick and efficient service, even during the peak season.

The SUV went through a handful of changes, yet, still focusing on meeting expectations of its base of loyal young customers.

«By revealing this exciting high performance sub-brand N to our customers, we're changing and challenging expectations of the Hyundai Motor brand, stated Albert Biermann, Head of Performance Development & High Performance Vehicle Division.

By revealing this exciting high performance sub-brand N to our customers, we're changing and challenging expectations of the Hyundai Motor brand.

The world is changing and customer expectations are doing the same at a very high rate.

«Breaking the rules and changing the status quo are the keys to our success, and we strive to offer customers an experience that surpasses their expectations,» said Shih.

«Back to CONTEC 2013 Conference Program Time & Place Session Description Speakers 8:40 — 9:10 Platinum I+II Keynote: Persevering in the Middle Faced with rapidly evolving customer preferences and price expectations, changes in the balance of power between publishers and intermediaries, the commoditization of content and an explosion in new business models, our industry has embarked on an epic journey in...

Such statements reflect the current views of Barnes & Noble with respect to future events, the outcome of which is subject to certain risks, including, among others, the effect of the proposed separation of NOOK Media, the general economic environment and consumer spending patterns, decreased consumer demand for Barnes & Noble's products, low growth or declining sales and net income due to various factors, possible disruptions in Barnes & Noble's computer systems, telephone systems or supply chain, possible risks associated with data privacy, information security and intellectual property, possible work stoppages or increases in labor costs, possible increases in shipping rates or interruptions in shipping service, effects of competition, possible risks that inventory in channels of distribution may be larger than able to be sold, possible risks associated with changes in the strategic direction of the device business, including possible reduction in sales of content, accessories and other merchandise and other adverse financial impacts, possible risk that component parts will be rendered obsolete or otherwise not be able to be effectively utilized in devices to be sold, possible risk that financial and operational forecasts and projections are not achieved, possible risk that returns from consumers or channels of distribution may be greater than estimated, the risk that digital sales growth is less than expectations and the risk that it does not exceed the rate of investment spend, higher - than - anticipated store closing or relocation costs, higher interest rates, the performance of Barnes & Noble's online, digital and other initiatives, the success of Barnes & Noble's strategic investments, unanticipated increases in merchandise, component or occupancy costs, unanticipated adverse litigation results or effects, product and component shortages, risks associated with the commercial agreement with Samsung, the potential adverse impact on the Company's businesses resulting from the Company's prior reviews of strategic alternatives and the potential separation of the Company's businesses (including with respect to the timing of the completion thereof), the risk that the transactions with Pearson and Samsung do not achieve the expected benefits for the parties or impose costs on the Company in excess of what the Company anticipates, including the risk that NOOK Media's applications are not commercially successful or that the expected distribution of those applications is not achieved, risks associated with the international expansion previously undertaken, including any risks associated with a reduction of international operations following termination of the Microsoft commercial agreement, the risk that NOOK Media is not able to perform its obligations under the Pearson and Samsung commercial agreements and the consequences thereof, the risks associated with the termination of Microsoft commercial agreement, including potential customer losses, risks associated with the restatement contained in, the delayed filing of, and the material weakness in internal controls described in Barnes & Noble's Annual Report on Form 10 - K for the fiscal year ended April 27, 2013, risks associated with the SEC investigation disclosed in the quarterly report on Form 10 - Q for the fiscal quarter ended October 26, 2013, risks associated with the ongoing efforts to rationalize the NOOK business and the expected costs and benefits of such efforts and associated risks and other factors which may be outside of Barnes & Noble's control, including those factors discussed in detail in Item 1A, «Risk Factors,» in Barnes & Noble's Annual Report on Form 10 - K for the fiscal year ended May 3, 2014, and in Barnes & Noble's other filings made hereafter from time to time with the SEC.

«Our mission is to give homebuyers access to the best possible real estate tools and information while providing a premium level of in - house customer service — and that means building a team of professionals who can adapt to changing consumer expectations.»

Anderson says, «The main reason to carry these is because customer preferences and expectations are changing when it comes to the litter box, and so should the solutions we are providing them.»

«Access to instant information updates online, from more or less anywhere, has irrevocably changed the expectations of customers as they travel,» said Pedro Heilbron, chief executive of Copa Airlines and current chairman of the Star Alliance chief executive board.

«Guests» expectations are changing as they seek more social, interactive hospitality experiences with higher levels of customer service.

The remodelled customer experience has been created to meet the changing expectations of guests seeking more social, interactive hospitality experiences with higher levels of customer service.

«Even before our discussions with Starwood, we were focused on increasing our appeal to younger travelers, expanding our lifestyle brand offerings and introducing new designs to appeal to change in customer expectations and tastes,» Sorenson said on a conference call with investors.

And of course the way customers experience the web changes every day so you are bound to keep on working on the site to keep up with those expectations...

Worth a re-read «New regulations, technology, competitors and customer expectations» force law firms to change bit.ly / 14XhkY7 Lawyer

Those are a couple of things that are driving our future roadmap is really thinking about what tools can we give our lawyers, our client base, our customer base as a secret weapon essentially to deliver amazing customer experiences and to deliver the legal experiences that consumers are looking for and expectations have just changed a lot.

Reuben Singh, chief executive officer at alldayPA, said: «Customer expectations are changing radically.

I would change this a bit, to Reality — Expectation = Customer Experience.

However, changing financial markets, new customer expectations, and rapid changes in technology are reshaping our business.

In keeping with the changing times and increasing customer expectations, SBI is continually reinventing itself and bring friendlier options that provide high returns with negligible risks involved.

The technology landscape is in a constant state of flux, and correspondingly it is also leading to changes in the customer expectations and behaviour.

«The internet has completely changed expectations — it's a customer service economy now,» Wilkinson said.