Sentences with phrase «chief customer experience officer for»

«The campaign will target borrowers whose grace periods will end soon, borrowers who have fallen behind on their student loan payments, borrowers with higher - than - average debts, and borrowers in deferment or forbearance because of financial hardship or unemployment,» Brenda Wensil, the chief customer experience officer for federal student aid, wrote in a notice posted online Friday.

Not exact matches

Marketers are currently experiencing one of their toughest environments ever because of the multiple options for communicating with consumers, according to the chief marketing and customer officer at candy and petcare business Mars.

Olivia Wirth is the Qantas Loyalty Chief Executive Officer, responsible for all aspects of the customer experience and strategy including digital, customer products including lounges and inflight as well as food and beverage.

«The objective of closing our stores and utilizing that day for training is to affirm that Starbucks is a welcoming place for everyone, that all customers deserve our respect and fair treatment every day, and that we will invest — again and again — in our teams so they can deliver a great experience to every customer,» said Kevin Johnson, chief executive officer of Starbucks.

«The innovations brought to life in our eHarmony HD App for iPad transcend the realm of the tablet and offer an engaging experience, which adds new energy to our customers search for a successful long - term relationship,» said Joseph Essas, eHarmony's Chief Technology Officer.

«We pulled data on romantic movie rentals from U.S. cities to discover which markets were more inclined to look for love,» said Ash Eldifrawi, Chief Marketing and Customer Experience Officer at Redbox.

«In an industry which is world - wide experiencing meaningful sales declines, we are pleased with the customer response to all our transformation efforts, with the sales performance, and with the potential for further growth and profitability moving forward,» said chief executive officer Heather Reisman in a statement released by the company.

«Barnes & Noble was the first company to recognize and answer E Ink customers» number one request with a breakthrough integrated light for reading in the dark and today, with the new NOOK GlowLight, we've taken the reading experience to a new level,» said Mahesh Veerina, Chief Operating Officer of NOOK Media.

Mike Hogan the Chief Information Officer for SuperShuttle International and Veolia Transportation On Demand says, «We think the NEXCOM Mobile Tablet PC is a real game changer for our customers and our drivers creating a seamless customer service experience for our franchise drivers and the customers alike.»

Mr. Hauch went on to Advance Auto Parts, a $ 9B retailer, where he made his way up the ranks from the SVP of Operations for the West, to SVP of Human Resources, and finally the SVP of National Operations and Customer Experience, where he was the head of store operations, asset protection and field human resources before coming to CityMD as the SVP Operations and getting promoted to Chief Operating Officer.

«The Samsung Galaxy Tab A NOOK is the perfect device for customers who are looking for a leading tablet that combines the latest features and a great reading experience at an unbeatable price,» said Fred Argir, Chief Digital Officer at Barnes & Noble.

«Connected Room has set a new standard for the industry by giving our guests a travel experience where their room can be customized to their preferences, and also offers complimentary on demand access to SHOWTIME service,» said Jon Witter, Chief Customer Officer at Hilton.

Speaking after the carrier announced that it would include the next - generation IFE product on its Boeing 777 - 300ERs earlier this year, China Southern's Chief Operating Officer, Zhang Zifang, stated: «These aircraft play a crucial role in our international growth strategy and being the launch customer for the AVANT system is an important move for us to offer an advanced experience to our passengers.»

«With the release of these amazing stamps using thermochromic ink, we've provided an opportunity for people to experience their own personal solar eclipse every time they touch the stamps,» says Jim Cochrane, Chief Customer and Marketing Officer of the United States Postal Service.

Chief Experience Officer Derek Corcoran talks us through how Avoka are creating a platform for better customer eExperience Officer Derek Corcoran talks us through how Avoka are creating a platform for better customer experienceexperience.

Tags for this Online Resume: Process Management, Customer Experience, Direct Sales & Service, Workforce Management, Service Center Operations, Chief Operating Officer, Senior Vice President, Customer Service Operations, Vice President, Life insurance operations, Call Center Management, Insurance, Call Center Operations

Tags for this Online Resume: Health Care Industry, Medical, Patient Education, Marketing Management, Marketing Programs, Networking, Website Design, Creative Director, User Experience Design, Graphic Design, Writing, Adobe Suites, Branding, Corporate Identitty, Packaging Design, Product Development, Communications, Strategic Marketing, Retail Store Campaigns, Social Media Marketing, University Admissions Marketing, University Fundraising, Healthcare Marketing, Book Publishing, Book Cover Design, Book Marketing, Magazine Design, Customer Relationship Management, Chief Creative Officer, Display Design, Point of Purchase Design, Direct Mail Campaigns, Email Campaigns, Growth Hacking, Market Research, Search Engine Optimization, Ecommerce, Video

Head of Services Chief Customer Officer GLOBAL SERVICES EXECUTIVE with 20 + years of experience shaping the enterprise strategy and directing the execution of value optimization programs for SMB businesses and large Fortune 500 corporations in the areas of managed services, SaaS / Cloud services, professional services, training and support services.

Tags for this Online Resume: Retail General Manager, Multi-Unit Manager, Interim Chief Operating Officer, Experienced Contract Negotiator, Retail Petroleum Marketing, Petroleum Inventory Manager, Vendor Management (Wholesale, Inventory Management, Certified AIM (Assisted Inventory Management) Trainer CVS Pharmacy, Business Process, Experienced Profit - Loss Manager, Regional Expert Direct Store Delivery, Customer Service Representative, Training Store Manager, Atlantic Seaboard States, Gulf Coast States, Southwestern United States, Seasoned Air Traveller, Bachelors Degree - Accounting

Professional Duties & Responsibilities Supervised administrative support team ensuring effective and efficient operations Trained new associates in daily operations, claim processing, and company policies Oversaw invoicing, branch claims, liability reports, and company checking account Investigated off site damage reports and provided claim process recommendations Analyzed processes and introduced plan to reduce claims and increase efficiency Directed and oversaw company special events from conception to implementation Managed calendars for Chief Operations Officer, General Manager, and sales team Provided excellent customer service ensuring client satisfaction and repeat business Maintained customer information database guaranteeing organized client information Opened new client accounts and upgraded existing services Handled marketing duties including advertisements in yellow pages Inventoried company office supplies and replenished as needed Served as first point of contact between company and clients Researched and purchased new multiline phone system for reception team Significant experience conducting sales and customer service in a retail setting

Professional Experience The Newark Museum (Newark, NJ) 07/2004 — 12/2011 Management Analyst / Assistant to the Chief Operating Officer • Managed the daily operations, budgeting, and strategic planning of the Office of the Chief Operating Officer • Interfaced with Museum staff, Board of Trustees, and proprietary and regulatory agencies on behalf of the Museum • Coordinated all Board committees including preparations for meetings, legally required digests and other support activities • Oversaw legal and regulatory compliance including management reports, legal research and local, state and federal filings • Maintained legal and business files / archives and assisted in the production of management reports and analysis • Updated the Administrative Operating Procedures Manual to insure documentation of all institutional policies and procedures • Responded to patron complaints and inquiries ensuring timely and effective customer service • Coordinated special projects and events under the direction of the Chief Operating Officer • Supervised interns and part - time administrative staff setting workflows and providing professional guidance • Researched and submit all annual statistical surveys • Served as member of the Staff Advisory and College Internship Selection Committee

«We admire what Brian and his sales associates have accomplished in the highly competitive markets of Ventura and Los Angeles counties, and we expect to continue what they have been accomplishing for years — delivering a remarkable customer experience and creating an affinity and trust with their clients,» says George Morris, founder and chief executive officer, CENTURY 21 Everest Realty Group.