You can read a few
choice customers complaints below.
You can read a few
choice customers complaints below.
Not exact matches
Northwestern Mutual is a suitable
choice if you're looking for an insurer with a good financial strength rating and a reputation for few
customer complaints.
But the ticket - buying subscription service has been dogged by
complaints about its dodgy smartphone app, poor
customer service, and questionable marketing
choices.
The company was clearly paying attention to
customer complaints over its
choices of cheap plastic in hardware, the overbearing and clunky experience in its software, and the subpar results from its camera when compared to the likes of its major competitor, the iPhone.
Customer Service Officer • Greeted
customers and provided them with information on store's offers • Escorted them to their
choice of aisles and demonstrated products • Provided
customers with price and warranty information • Took telephone calls and responded to inquiries • Assisted
customers through payment procedures and ensured that their purchases were packed and delivered efficiently • Took and serviced
complaints and handled requests for exchanges and returns
Macy's, Providence, RI 6/1992 to 8/1999 Retail Sales Associate • Welcomed
customers as they arrive and responded to their requests for information • Escorted
customers to
choice of aisles and assisted them in locating products • Provided product information and demonstrated product features • Made
customers aware of product warrantees and return policies • Assisted
customers through payment procedures and arranged for deliveries to be made • Packed purchases and assisted
customers in carrying bagged items to their cars • Provided
customers with aftersales services over the telephone and in person • Serviced
complaints and handled exchanges and returns
• Provide product information to Spanish and American clients • Respond to
customers» queries and provide apt solutions for problems • Train other bilingual
customer service professionals to perform duties in a profound manner • Develop and implement policies and procedures to work with a bilingual
customer base effectively • Provide product demonstrations in English and Spanish • Provide translation services to Spanish
customers when the need arises • Provide
customers with detailed product information in their language of
choice • Ensure that
customers» orders are taken properly and delivered to in a time - efficient manner • Provide after sales services over the telephone and in person • Resolve
customers»
complaints efficiently and record feedback
• Greeted
customers as they arrived at the store and provided them with directions to their
choice of products • Assisted
customers in locating products and demonstrating product features • Provided information such as weight, price and expiry data if chosen products • Led
customers through payment procedures and ensured that receipts and change were tendered properly • Handled
customer complaints, exchanges and returns according to company policies and protocols
To assist
customers in making
choices, billing and checkout, and resolve
complaints or issues while offering and experience that is a surprise as well as a delight to the
customers, thus ensuring their trust and loyalty towards the organization.
• Act as first point of contact by welcoming
customers in the retail store • Engage
customers in short dialogue to determine their purchasing needs • Escort and direct
customers to the correct aisle or shelf that holds their
choice of products • Provide
customers with product information and demonstrate product features • Answer
customers» questions about product features • Provide
customers with pricing information and any special discounts or promotions that the store is offering • Attach price tags to each item and make sure that they reflect updated price information • Guide
customers to assist them making purchasing decisions • Provide
customers with warrantee and after sales services • Ensure that shelves are stocked properly and that all items and shelves are dusted and cleaned periodically • Ensure the overall cleanliness and maintenance of the store • Guide
customers through the payment procedure by taking cash or processing credit cards in exchange of sold items • Handle refunds and exchanges and associated paperwork • Balance cash registers at the end of the shift and make sure that there is sufficient change available for the next shift • Order merchandise and make sure that newly received items are placed on shelves appropriately • Arrange store and window displays for products on promotion • Ensure that any discrepancies are communicated to the manager immediately • Take and resolve
customers complaints and relay complicated ones to the supervisor
FAMILY DOLLAR, Phoenix, AZ July 2012 — Present Retail CSR • Maintain an updated knowledge pool regarding various product features, specifications and prices • Attend
customer complaints and process product return or replacement requests • Keep track of stock availability and order supplies for timely stock replenishment • Create visually appealing product displays to upsell the same • Assist the
customers in making informed purchase
choices and selecting the products that suit their needs best • Process
customer payments, generate bills and fill out warranty cards if applicable on the products purchased