The plan calls for independent oversight of the city's Housing Preservation Department; establishing a public education
campaign to inform tenants about HPD's role; empowering a new body or
building inspectors to collect fines against landlords; having HPD make repairs not completed by the landlord in the specified amount of time and then billing the landlord; making inspectors carry
citations in multiple languages and send out reports in multiple languages; forcing landlords to make repairs within 24 hours of emergency violations; establishing an East Harlem HPD oversight team as a pilot for other areas with at - risk low - income housing; providing inspections 24 - hours - a-day, 7 - days - a-week; and improving HPD's follow - up on violations.