Sentences with phrase «client service level agreements»

Proven track record solving IP network issues in timely and cost efficient manner while maintaining client Service Level Agreements up - time.

Processed all assigned cases according to company and client service level agreements.

Proven track record solving issues in a timely manner while maintaining client Service Level Agreements (SLAs)

Successfully avoided client service level agreement (SLA) penalties of $ 100K by implementing and executing configuration management and quality assurance processes that resulted in the highest level (99 - 100 %) audit score ratings.

Not exact matches

He ensures that all client requests including the SLA's (service level agreements) are met in a timely manner.

This is done by making changes in the service level agreement and showing the client how those savings can be made without any significant loss to the overall service.

This is where very carefully worded service level agreements would be advisable to ensure that it is clear under whose instruction the allowance is claimed and that overall liability falls with the client.

It draws up tailored Service Level Agreements (SLAs) which are monitored weekly and discussed quarterly with clients.

«There is now tremendous pressure on law firms to understand, agree and keep to, service level agreements with their clients, and to ensure their responses reflect the commercial and wider - industry in which the client operates,» said Samantha Steer, Director, Large and Medium Law Firms, at the Legal UK & Ireland business for Thomson Reuters.

It is also difficult to quantify how much work is waiting in the queue, and whether back - office staff will be able to complete today's deadlines, next week's deadlines or the work they will face in six months, all of which is critical to meeting client service - level agreements.

The «glue» that holds partners together includes their agreement about those collective values and beliefs about client service; an understanding and commitment about the firm's mission, direction and goals, and partner compensation levels that are competitive with those of their counterparts in peer firms.

There was already a framework agreement in place between my client and the firm so, rather than re-invent the wheel, I drafted the documents — work order and service level agreement to fit with the existing framework arrangements.

Inclusion in the SaaS vendor's Terms of Service or Service Level Agreement, or in a separate agreement between the SaaS vendor and the lawyer or law firm, of an agreement on how the vendor will handle confidential client information in keeping with the lawyer's professional responsiAgreement, or in a separate agreement between the SaaS vendor and the lawyer or law firm, of an agreement on how the vendor will handle confidential client information in keeping with the lawyer's professional responsiagreement between the SaaS vendor and the lawyer or law firm, of an agreement on how the vendor will handle confidential client information in keeping with the lawyer's professional responsiagreement on how the vendor will handle confidential client information in keeping with the lawyer's professional responsibilities.

In March of this year, Legal Week reported on a new shared services agreement between PwC Legal and GE to provide tax services to the company, showing the level at which the client - law firm relationship is evolving.

Such guidelines are intended to be a level set that establishes an agreement between client and service provider for legal value — the best possible outcome at -LSB-...]

Kent talked about how Merck recently moved from having a service - level - agreement arrangement with its internal clients to a «collaborative working arrangement.»

While outsourcing and sophisticated professional IT services agreements typically deal with quality and performance issues through mechanisms such as service levels, penalties and credits, warranties and other related concepts, one will occasionally come across a client request to have the vendor commit to using «best efforts» to achieve a certain desired result.

He provides advice to clients regarding service level agreements, data security / privacy, software - as - a-service (SaaS) and cloud - computing services.

We work in partnership with our clients, ensuring objectives are met and solutions are found, in compliance with Service Level Agreements, as required.

However, if the technology used is hampering productivity, the business is setting itself up for failure as clients may look elsewhere for firms which offer more competitive service level agreements.

In respect of making Direct Medical Expert instructions via the portal, it is not feasible to instruct experts with the limited information available and then negotiating Service Level Agreements (SLAs), while trying to act in the interests of client.

Client service — We will help you enhance your client relationships by improving internal communications, articulating service level agreements, developing preventive law programs, gathering client input and conducting client suClient service — We will help you enhance your client relationships by improving internal communications, articulating service level agreements, developing preventive law programs, gathering client input and conducting client suclient relationships by improving internal communications, articulating service level agreements, developing preventive law programs, gathering client input and conducting client suclient input and conducting client suclient surveys.

This service reviews and scrutinizes legal bills against any billing guidelines, service level agreements, applicable laws, and other generally accepted standards that address client key pain points.

«There is now tremendous pressure on law firms to understand, agree and keep to, service level agreements with their clients, and to ensure their responses reflect the commercial and wider - industry in which the client operates,» said Samantha Steer, a director at Thomsons.

I suggested he propose a service level agreement for me, his client, to fulfill.

Clients typically opt for vendors with domain expertise and those that conform to strict service level agreements.

Production support and problem resolution for MOSS 2007, staying within service level agreements as contracted by the client

• Designed server applications and website appearance • Implemented new features and enhancements to existing website • Developed test cases for performance and quality • Resolved system issues and handled customer problems, mediated issues between clients and stringent service level agreements

Adhered to timeline specifications and maintained client - provided service level agreements.

Analyze current processes / procedures ensuring total compliance adherence while consistently meet / exceed Service Level Agreements (SLA) ensuring client satisfaction levels are maintained while implementing cost efficiency improvements.

schedule appointments, benefits, charts, CMS, Computer Literate, clientele, clients, data entry, database, Department of Health, documentation, EKG, filing, Health Education, injections, insurance, Marketing, Medical Manager, Excel, Power Point, Microsoft Word, Policies, protocols, quality, Quality Assurance, Research, service level agreements, answer phones, Phone, triage, Type, Typing, Venipuncture

Demonstrated expertise in building effective relationships with current and potential clients and their shareowners strengthening and growing relationships through outstanding and service level agreements and comprehensive customer service.

Senior Account Executive / Supply Chain Support — 2009 to 2011 Senior Design / Account Executive — 2008 to 2009 Design Coordinator — 2001 to 2007 Artwork Coordinator — 2000 Provided overall logistics and supply chain management of safe, innovative and environmentally sound packaging materials that met the needs of millions of clients for key accounts in more than 170 countries, and ensured timely delivery that effectively met service level agreement (SLA) contracts.

Once these needs are fully understood, the Recruitment Consultant will used established processes and procedures to ensure that vacancies are successfully filled within the terms of the Client's Service Level Agreement.

Acting Team Manager — Sales Helpdesk (11/2006 — 06/2007) • Manage Sales Support representatives responsible for providing support to internal and external clients • Provide exceptional customer service resulting in client satisfaction, loyalty, and referrals • Manage internal and external client inbound service requests in a timely and effective manner • Provide staff performance feedback and implement new operational strategies to enhance quality and productivity • Coach and develop employees» skills through weekly coaching and monitoring sessions • Ensure that sales support and customer service meet service level agreements and business objectives • Work with other departments to identify new technologies, enhance coordination efforts, and eliminate service issues

Professional Duties & Responsibilities Directed sales and customer service operations for a variety of companies and products Oversaw, trained, and reviewed customer service and sales staff ensuring effective operations Consistently exceeded sales goals through cold calling, networking, and other tactics Authored company financial and sales reports to determine trending and growth opportunities Negotiated contracts and agreements with vendors resulting in significant company revenue Delivered exceptional customer service resulting in client satisfaction and repeat business Conducted periodic client account reviews to ensure high level service and information accuracy Resolved customer service inquiries in a timely, positive, and professional manner Built and strengthened relationships with key clients, partners, and industry leaders Responsible for e-commerce technology and client information database Provided IT support, quality assurance analysis, and system upgrades to increase efficiency Authored and presented reports to senior leadership regarding data management best practices Consistently promoted and awarded for excellence in sales, customer service, and leadership

«The consumer could choose between the proposed exclusive brokerage agreement and the existing section of the statute, which provides for a brokerage agreement in which the client could expect a lesser number and level of services,» says Dennis McDermott, executive vice president at the Missouri Association of REALTORS ®, which backs the bill.

The agency obligation of client confidentiality — whether personal information, information relating to the service agreement or relating to a specific transaction — is owed at the level of the brokerage.

The best way to be certain your interests are being considered and protected is to sign a buyer agency agreement with a trained buyer's rep, which clearly establishes client - level services and spells out what services you can depend upon.