Sentences with phrase «client feedback systems»

According to BTI, in developing client feedback systems, law firms need to collect feedback in several areas, including what the client thinks is most important; whether the client is using other law firms and if so, whether the firm is the client's primary firm or one of their secondary firms; how the firm performs as compared to those other firms; how much of the client's «wallet share» the firm currently has; the firm's weaknesses, points of value and differentiation; and how the firm measures up on what BTI calls the 17 activities that drive client relationships.

If you've had experience implementing client feedback systems that you're willing to share, we'd love to hear from you.

For the more savvy types, you can implement a client feedback system that incorporates online review platforms.

MAJOR ACHIEVEMENTS • Upped sales by 22 % in a single fiscal year by providing proactive support to the marketing and sales campaigns • Implemented a client feedback system that takes input from clients to determine specific needs of individual clients

Not exact matches

For us, we have found implementing a positive - feedback loop, or a system where clients see enough results to motivate them to keep going, is a plan that works.

«While taking client feedback is critical, giving customers what they want - instead of what serves their lives and businesses - is a copout,» says Kelly Azevedo of She's Got Systems, who works «incredibly hard to educate my audience and persuade them.

Creating Coherent Systems of Data Collection and Analysis: A Case Study in the Collection, Analysis, and Use of Client Feedback Data at Expeditionary Learning.

123 Cash Credit is constantly seeking ways to improve our system and services from ideas and feedback generated from our clients and affiliates.

Ask for client feedback on new systems.

We got number one, Google My Business, number two, create a system for collecting client feedback and either plugging it in to your marketing or plugging it back into the way you build your client service model.

The 36 staff were split into groups of 12, who after testing the systems gave extensive feedback against metrics such as how well it fit the client's legal needs.

KM is not about improvements in time recording, for example — that may be a joint effort between IT (building a system to automate timesheets), HR (designing processes to help partners recognise good practice and manage poor time - keepers), Finance (communicating the impact of good time - keeping, billing, etc), and BD (collating feedback from clients on good and bad practice).

«I think this scares the heck out of a lot of lawyers, but gives you a feedback system and lets you know the client perceives you as giving value,» he said.

This feedback enables us to identify potential customer service issues, and is also an essential component of the ranking system that determines how partners are presented to prospective future clients.

When hiring an MI traffic citation lawyer, you must ensure he or she is familiar with the state court system and has a positive client feedback.

Devised and implemented best practices for promotional product fulfillment which involved coordination with system developers to ensure software performs at optimal levels and enhancements are implemented based on client feedback

UNIQUE ACCOMPLISHMENTS • Earned the best housekeeper award during first year of employment from the company, based on the positive feedback from satisfied clients • Introduced written record keeping system for maintenance work done for all clients in addition to daily thorough cleaning tasks • Track record of meeting and exceeding client expectations in hygiene and cleanliness standards

Usual work activities described in a Senior Systems Analyst resume sample are networking with clients, analyzing business environments, developing solutions, presenting proposals to clients, implementing projects, adapting solutions based on client feedback, and making sure projects are completed in time and within budget.

I have spent two decades in government and financial sectors planning, designing, configuring, installing, training, and gathering client feedback on complex systems.

Customer Service Supervisor Duties & Responsibilities Create training / development plans for staff and service team members, providing on - going performance feedback Provide continuous assessment of service associates, while furnishing oversight and guidance regarding effective issue resolution and customer management techniques Interact with customers in a professional manner to improve the client experience Perform need - based client assessment to provide effective solution Generate referrals and consistent repeat business through effective service Maintain a strong working knowledge of the product and respective marketplace Address client queries and resolve customer issues in an expedited manner Act as a liaison between clients and other staff members and departments Manage phone systems, and direct incoming calls to their appropriate channels Provide on - site support to other staff and coordinate all daily business efforts Assist managements with various duties as assigned

Medical Affairs Liaison — Duties & Responsibilities Provide guidance and leadership with respect to the diagnosis and resolution of various issues in response to incidents reported by customers, working efficiently and effectively to implement related solutions and maintain high - quality customer service Administer all quality control functions while interacting professionally with outside contacts, including firm public relations professionals, representatives, client associates and other parties, providing relevant information, materials and support as needed Identify and deconstruct issues utilizing honed problem resolution techniques, collaborating with other professionals to address uncovered issues and shortfalls while acting as internal clinical and product - related expert Manage and oversee the development and implementation of critical systems and processes while coordinating support and customer service functions, working effectively to utilize all available resources and maintaining all relevant information Review proposed modifications to client operating environments, implementing fixes and resolutions to minimize service disruptions on an on - going basis, clearing duplicated and out - dated entries, and performing general account management functions Participate in the administration of various organizations, clinics, associations and other groups, assessing operational strategies regularly Assist in the performance of related analyses and needs - based assessments of product gaps, service requirements and operations - related areas to develop and implement required projects while determining the feasibility and functionality of proposed solutions Collaborate with sales and marketing professionals to drive revenue growth, improve firm visibility, expand product markets and integrate valuable customer feedback into future research and development Utilize talent among team members with effective communication and the promotion of a performance - based work environment Communicate all issues and user feedback to members of departments teams and vendor representatives as needed Create and maintain issue - tracking and resolution databases while auditing all entries for accuracy and completeness Develop and maintain a strong working knowledge of all relevant products, services, industry trends, tools and related information Lead through example with consistent work ethic, attitude, professionalism, and commitment to firm success

Social Worker — Duties & Responsibilities Successfully serve as a psychiatric social worker and practice manager for multiple institutions Perform crisis intervention, adult, geriatric, child, and adolescent case management and therapy Counsel patients facing depression, substance abuse, bipolar disorder, dementia, and schizophrenia Serve survivors of domestic violence, rape, robbery, child abuse, suicide, and other traumatic events Responsible for 24 hour on call crisis intervention for multiple hospital emergency rooms Complete psychosocial assessments to ensure appropriate patient diagnosis and care Design and implement treatment plans including medication and individual / group / family therapy sessions Attend weekly team meetings to assess patient progress and document in the DAP system Review psychometric and psychological reports and provide feedback to patients and families Provide clients and family members with guidance and referrals to community resources Maintain contact with family members and encouraged their involvement in patient treatment Performed discharge planning including nursing home placement, home health, medication needs, transportation and Passport screening, extended in - patient and out - patient mental health services Serve as public speaker, referral development committee member, and marketing / financial advisor

Systems are in place to monitor and improve the quality of our services and to obtain feedback from our clients to ensure best practices and customer satisfaction.

Empirical feedback systems collect data from clients and feed it back to therapists to aid in decision making in therapy.

Friemel says this tie - in to the back - end system of a real estate brokerage «automates the entire process of gathering feedback from clients, increasing the chances that customers will evaluate agent performance.

We've also been using RealSatisfied to collect ratings and feedback from our clients for a couple of years (the same system Association of Saskatchewan Realtors just announced they're launching province wide).

Today, HAR's Client Experience Rating System continues to rely solely on customer satisfaction feedback.

Before implementing a survey system, «there wasn't a vessel for client feedback: it was word of mouth or asking for a testimonial, but often not getting quality, personal referrals,» he says.

Zillow's system allows you to «request a review» from past clients, which will send them an email asking for their feedback on the service you provided.

We invested in state of the art web - based property management system to provide our clients an easy method of payment collection, reports viewing, owner statements, repair orders, comments / feedbacks, real - time tenant screening, and move - in / move - out workflow.

With Profusion360's automated showing feedback system, we'll get the showing feedback you need so you may use that time to focus on getting more clients.

The Golden Ruler automated seller feedback system provides automated bi-weekly marketing reports to our listing clients, letting them know where their home is being marketed and seen online, providing valuable market data to help our sellers stay in the loop.