Being proactive about communication rather than reactive can drastically improve both your client retention and new
client referral rates.
Not exact matches
«We are pleased to report that our scores for level of compassion (62 percent) and perception of your
clients» overall experience (49 percent) are above the median
ratings as compared to other
referral centers across the country,» he continues.
My
client -
referral rate is way up and I am not in the commodity business anymore.
He is BV ® Distinguished ™ Peer Review
Rated by Martindale - Hubbell ®, and receives numerous
referrals from satisfied
clients.
As an example, from years of experience I can state without any fear of contradiction that lawyer and
client referrals have the highest conversion
rates.
Discounted Hourly
Rates LexSage benefits from
referrals from happy
clients.
We offer all new
clients an initial 30 - minute consultation at the Canadian Bar Association's Lawyer
Referral Rate of $ 28.00, including tax.
We have worked hard to establish and maintain a good reputation for Al Sulaiti law firm, bringing the practice more
clients through
referrals due to our
client satisfaction
rates.
Referrals to and from those firms have increased five-fold in the past year, while invitations from
clients to pitch for work in Africa have almost doubled, aided by the firm's flexible and transparent payment structure that allows for capped fees and blended
rates.
With a 30 %
referral rate, our
clients are happy to refer their friends and family to our services.
Superior
client relationship management skills resulting in a 54 %
referral rate year over year.
Since launching her business, she has cultivated a global
client base, an exceptionally strong
referral foundation (over 75 %
referral rate) and a proven reputation as one of the leading executive resume services on the web today.
Implemented a successful
referral system to generate additional
client leads and achieve a 92 % closing
rate.
Our success
rate is calculated on the high percentage of returning
clients and
referral business.
The
rate of
referral by both
clients and candidates place us in an exceedingly recommendable position.
Referrals from past
clients form nearly 80 % of my business — and I've gained a 99.9 % satisfaction
rate.
• Successfully pass loans for all assigned qualified
clients, generating a 100 % satisfaction
rate • Introduce an automatic fee calculation system, reducing time taken to manually calculate fees and loan level prices by 44 % • Expedite background checks for assigned
clients, by creating and maintaining effective relationships with investigative authorities • Generate
referrals and leads and contact them to inquire into their mortgage needs • Interview
clients to determine their specific requirements for mortgage and refinancing • Advise
clients on best loan programs based on their income and assets • Perform background checks to determine
clients» eligibility for mortgage loans
Professional Duties & Responsibilities Proven sales record across varied industries including automotive, travel, and communications Designed and implemented marketing campaigns and all collateral materials Consistently exceeded sales goals through networking, cold calling, and other tactics Represented companies at trade shows, special events, and other industry functions Created and executed sales presentations for various products and audiences Built long - term relationships with customers and industry figures resulting in increased revenue Provided excellent customer service resulting in repeat business and sales
referrals Maintained exemplary customer satisfaction
rating, efficiency
rating, and sales closing ratio Developed working knowledge of products and services to enhance sales proficiency Oversaw
client records, sales histories, and other aspects of the company database Recognized for excellent performance with consistent company awards and promotions
Lutheran Brotherhood (Burnsville, MN) 1995 — 1997 District Representative • Oversee sale of financial products including variable annuities, mutual funds, and life insurance • Improve phone and close
rate efficiency by implementing targeted marketing strategies • Provide exceptional customer service ensuring
client satisfaction, loyalty, and
referrals • Earn Series 6, Series 63, and MN insurance licenses
Property Management — Duties & Responsibilities Coordinate regular maintenance and repairs as well as emergency resolution through the efficient management of maintenance team and general / sub-contractors, also participating in restoration and renovation projects to ensure timely completion within designated budgets Develop annual property budget and monitor with monthly variance reports, preparing financial statements and various regular and ad - hoc reports on property status, including occupancy
rates and lease expirations Provide relevant oversight and administration to tenant build - outs, utility service termination and transfer, supply purchasing, and building consolidation processes Support firm management to aid in effective customer service, maintenance, and general property operations, delegating important tasks and assignments while overseeing all critical management aspects Organize, manage, and execute all aspects of the lease process, facilitating the ease of operational aspects as well as price / term negotiations, rental agreement reviews, rent collection, impounds, and tenant eviction as necessary Generate increased revenue through tenant
referrals as well as consistent lease renewals through effective service and timely issue resolution Identify and develop talent among hired staff and property personnel, utilizing focused training efforts within a performance - based work environment designed to utilize the critical strengths of assistants, supervisors, and techs Provide continuous assessment of property usage and needs, while furnishing oversight and guidance regarding effective preventative maintenance programs, renovation considerations, and cost reduction / control measures Maintain a strong working knowledge of the leasing property, respective marketplace, and general economic trends Act as a liaison between
clients, vendors, sales personnel, support staff, and senior management to facilitate information flow and drive operational efficiency
HD Supply, Inc. (City, ST) 2002 — 2008 Operations Manager • Manage, train, and supervise a team of 16 warehouse, sales, and customer service professionals • Ensure effective, efficient, and safe warehouse and office operations • Hold monthly safety meetings to review accident
rates and prevention measures • Oversee sales and accounting functions including P&L, sales forecasts, budgets, audits, and payroll • Prepare lien releases for all customers and ensure payments are received and posted in a timely fashion • Responsible for company equipment, inventory, shipping, receiving, and restocking • Ensure driver licensure and compliance with all state and federal D.O.T. rules and regulations • Provide exceptional customer service resulting in
client satisfaction, loyalty, and
referrals • Exceed profit goals by $ 7 million in 2004 through effective management and sales tactics • Awarded «Mark of Excellence» in 2004 for «Outstanding Operations Skills»
The protocol calls first for baseline data to be collected using staff and
client surveys; network mapping; and analysis of screening, treatment and
referral rates.
I'm not sure if the 2 to 3/10 ratio is an accurate one, as with my 25 years in I should have 5 to 7-1/2 loyal
clients yet my
referral and repeat
rate is annually higher than that, however the point you make is the key here that we must be cognizant of the fact loyalty has for the most part gone the way of the DoDo Bird.
Agent
referrals tend to have a much higher closing
rate than
clients who found you randomly online or through advertising.
When a Real Estate brokerage is successful in using lower commission
rates as the key reason to retain them, they can avoid much of the time commitment that's usually associated with building up a business through
referrals from satisfied
clients.
From the
clients I have met and worked with through the
rating site, I have received countless
referrals.
If you're looking at doing SEO, ask the company you're considering working with for
client examples that are highly ranked on Google and then ask them for a live
referral to ensure that they did get that
client there, and for the
rate they are quoting you.
Statistical data proves that recommendations and
referrals from people via social media channels convert to
clients at more than 70 percent, which is incrementally better than the traditional 2 - 3 percent conversion
rates from channels like online portal leads.
In a Dec. 21, 2011, response, NeighborCity offered to enter into a «custom license» agreement with MRIS that would enable the brokerage «to continue to use the listing data in which your
client claims a proprietary interest» in order to make
referrals exclusively to MRIS members, charge them
referral fees, «rank and
rate member brokers and real estate agents for public display and to effectuate
referrals,» and «derive and own analysis and derivative works from the factual listing data,» among other things.
The highest
rate of success in closing a transaction is when a
referral came from the agent's own sphere of
clients, according to the real estate professionals surveyed.
Not only did my
clients pay my usual
rate, but they also became my friends and was given a number of
referrals by them after all was said and done.