Not exact matches
An integrated platform provides
clients with a single - source solution for every phase of occupying or owning a property: from strategic planning,
site selection, design, construction and initial occupancy to ongoing cost - effective
operations and dispositions.
Their
clients are willing to sign long - term contracts in order to ensure a constant supply of product, which allows PX to lock down a local market and piggyback other
operations onto its on -
site distribution.
But it's ridiculously expensive, and it makes it more difficult for lawyers to use extremely valuable services like off -
site storage that make their own
operations less expensive and more available to
clients.
The company offers its
clients bullet - proof security while maintaining a transparent «modus operandi» and allows audit access to the
sites statistics of all processed
operations.
Responsible for all mechanical
operations in the field and shop, Created all bids, and proposals to
clients, multi
site projects for equipment install and rebuild, large plant cold idle
operation, motors from 10 - 1,300 HP, gear boxes, cooling towers, multi boilers, control valves, conveyors, screws.
HR business partner and
site Safety Specialist for Manchester, NH plant supporting manufacturing and distribution
operations with a
client base of 80 bargaining unit employees (IBEW) and 23 salaried employees.
Responsibilities include leading daily
operations in the on -
site sales office, responding to sales inquiries, entertaining
clients, answering questions, preparing proposals, and negotiating contracts.
Conducted inspections at
clients»
operation sites to ensure quality assurance and efficient customer service.
As an individual who can work well within business units to ensure trouble - free
operations, and has a great capacity to review job program proposals, specifications and procedures for
clients on the job
site, my contribution will be immediate and profound.
Direct daily
site operations, including development and execution of clinical process improvement,
client communication, payroll, and schedules; supervise two program managers.
HIGHLIGHTS OF QUALIFICATIONS • Practiced in effective communication with the staff at all levels to ensure smooth running of assigned security
operations • Adept at reviewing recorded data and damage reports to determine appropriate courses of action • Well versed in patrolling
client's premises or facility to establish security needs and services required • Demonstrated leadership ability in emergency response situations on
site • Expert user of incident command system management • Valid driver's license holder with current CPR training
PROFESSIONAL EXPERIENCE Director of Service Centers and
Client Site Integration — BT / Radianz, Addison, TX 2001 to Present Provide project planning, management and resource accounting for application and
operations development initiatives.
Provided
operation and maintenance training on equipment, as well as technical support at
client sites via telephone and online remote sessions.
Essential job responsibilities of a Geologist include collecting and analyzing data, visiting
sites, writing reports, collecting and recording samples, advising
clients on the opportunity of their business
operations, liaising with construction engineers and contractors, using relevant computer software, and managing a variety of projects.
My established talent in conducting
site investigations, overseeing laboratory
operations and maintenance, and building strong
client and peer relationships positions me to make a significant contribution to your organization.
Tags for this Online Resume: call center manager, call center
operations manager, call center director, customer service manager,
client services manager,
site director
Mr. Orme has extensive experience (over 30 years) applying process engineering knowledge to pilot and full - scale chemical processing and waste treatment facilities for industrial
clients and U.S. Government
sites including conceptual studies preliminary and final designs equipment specification process testing and
operations.
Business Manager — Duties & Responsibilities Manage daily
operations, customer service, and sales staff ensuring profitable
operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Collaborate with junior level sales people to develop action plans to govern their performance Responsible for purchasing, logistics, company inventory, and product development Set and strictly adhere to budgets and schedules Oversee corporate accounting ensuring profitable and fiscally responsible
operations Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing
clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to
clients based on their specific needs and styles Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain comprehensive records detailing pricings, sales, activities reports,
site visits, and other pertinent data Build and strengthen relationships with key
clients, partners, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing
clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity
Professional Duties & Responsibilities Supervised administrative support team ensuring effective and efficient
operations Trained new associates in daily
operations, claim processing, and company policies Oversaw invoicing, branch claims, liability reports, and company checking account Investigated off
site damage reports and provided claim process recommendations Analyzed processes and introduced plan to reduce claims and increase efficiency Directed and oversaw company special events from conception to implementation Managed calendars for Chief
Operations Officer, General Manager, and sales team Provided excellent customer service ensuring
client satisfaction and repeat business Maintained customer information database guaranteeing organized
client information Opened new
client accounts and upgraded existing services Handled marketing duties including advertisements in yellow pages Inventoried company office supplies and replenished as needed Served as first point of contact between company and
clients Researched and purchased new multiline phone system for reception team Significant experience conducting sales and customer service in a retail setting
Business Manager — Duties & Responsibilities Provide full service construction and contracting services including electrical, plumbing, masonry, roofing, etc.. Manage daily
operations of home sales, construction, and contracting businesses ensuring profitable
operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Oversee sales, customer service, and construction
site personnel Set and strictly adhere to budgets and schedules Maintain compliance with all applicable zoning codes, laws, and safety protocols Oversee company finances ensuring profitable and fiscally responsible
operations Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Craft effective sales presentations and proposals, tailoring them to
clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports,
site visits, and other pertinent data Build and strengthen relationships with key
clients, partners, and industry leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing
clients Represent company brand with poise, integrity, and positivity
• Coordinated effort between Development, QA, Production, DR, System, DBA, Production - support, Network Administration, Applications group and vendors for project completion ahead of schedule under budget • Incorporated new technologies with legacy systems to improve performance and reduce cost • Experienced in incorporating leading open source tools: nagios, mysql, tomcat, apache, wikis, etc. • Performed broad range of UNIX Systems, Net - Working and SAN Administration tasks for large financial and networking
clients such as HSBC Bank USA, Deutsche Bank, Citi Group, ISO.com, GE Corporate Treasury, Globeop Financial Services, LLC., Sothebys.com, Church Pension Group, and Verizon Partners Solutions • Provided project leadership for managing technical resources,
client / server issues, vendors, senior management reviews and hands - on technical expertise • Designed and deployed iPlanet Web / Directory server Architecture for the purpose of authentication and Widows 2000 active Directory compatibility • Prepared estimates and diagrams for the new secured Development Environment comprised of Cisco routers, local directors, hubs, Sun servers, firewalls for deployment, staging and production • Developed one to one disaster recovery using Bourne Shell scripting for Reuters» Kondor 3.0 on Solaris 8 • Minimized website down time through careful monitoring of Sotheby's Web Vision to Amazon by using FTP servers to manage high volume uploads which optimized online trading functionalities • Directed installation, configuration, and security of multiple online global auction
sites • Automated
operations, disk space monitoring, and backups using Bourne and Korn Shell scripting • Developed standard operating procedure for IP multi-pathing, Emulex LPFC, HBAs, EMC Power path, Navisphere, and installed JASS on new built servers
Electrician — Duties & Responsibilities Own and operate electrical contracting company ensuring efficient and profitable
operations Direct human resources, accounting, sales, marketing, customer service, and project management Oversee and organize multimillion dollar commercial and residential electrical construction projects Design and implement company safety program, investigation procedures, and safety manual Responsible for
site safety, employee training, and investigation of accidents and injuries Distribute safety equipment and PPE ensuring compliance with all applicable safety codes Proficient in all aspects of commercial, residential, and industrial work as well as the National Electric Code Perform pipe bending, wire pulling, fire alarm system installation, circuitry design, and panel installations Skilled in service entry selection installations, transformer installation, fiber optic lighting, and blue prints Encourage high customer retention by maintaining friendly, supportive contact with existing
clients Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Perform all duties in a professional, timely, and courteous manner
Construction Project Manager — Duties & Responsibilities Oversee multimillion dollar construction projects including restaurants, retail centers, and multi-family dwellings Recruit, train, and manage field and office staff ensuring effective and efficient
operations Direct daily administrative functions including HR, accounting, and communications Lead construction
site operations, logistics, subcontractor supervision, and scheduling Create an atmosphere of professionalism, teamwork, and dedication to company goals Responsible for compliance with all applicable construction, environmental, and safety regulations Manage subcontractor bid process, contract negotiations, and subcontractor buyouts Design and implement architectural plans for fitness centers, markets, retail centers, and surgery centers Prepare and adhere to construction schedules and budgets ensuring timely, cost effective project completion Craft estimates, bids, and proposals, tailoring them to
clients based on their specific needs and styles Maintain comprehensive records detailing project specifications, activity reports, and other pertinent data Proficient in Project, Tiimberline, AutoCad, and other industry software Develop a rapport with customers and provide exceptional service Build and strengthen strong relationships with partners, coworkers, and industry leaders Represent company brand with poise, integrity, and positivity
Financial Manager — Duties & Responsibilities Manage daily
operations, sales, and customer service activities for multiple financial institutions Oversee company expansion and branch openings in new markets and territories Manage
client assets in excess of $ 285 million across a wide range of investment vehicles Design and implement professional development and employee recognition programs Consistently meet or exceed sales goals through networking, cold calling, and other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing
clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing
clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to
clients based on their specific needs and styles Negotiate and execute contracts with C - Level decision makers Maintain records of
site visits to potential and existing
clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and project timelines
Business Manager — Duties & Responsibilities Manage multiple technology companies ensuring effective, efficient, and profitable
operations Design and implement sales and marketing strategies, campaigns, and collateral materials Recruit, train, and direct sales and customer service teams resulting in significant company revenue Consistently meet or exceed sales goals through networking, cold calling, and other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing
clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing
clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to
clients based on their specific needs and styles Conduct public relations activities and attend relevant events, fairs, and conferences Negotiate and execute contracts with C - Level decision makers Maintain records of
site visits to potential and existing
clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee accounting activities including budgets, accounts payable / receivable, and tax filings Prepare and present periodic financial reports to fellow members of senior leadership
Professional Experience Merrick Contracting Service (Glendora, CA) 1998 — Present Owner / Operator • Managed daily
operation of commercial and residential construction company • Constructed custom homes and completed varied subcontract work • Directed construction crew of eight individuals ensuring timely project completion • Established project budgets, timelines, and necessary equipment and materials list • Oversaw compliance with all applicable zoning laws and building regulations • Responsible for sales, marketing, accounting, and human resources • Hired, trained, managed, and reviewed company personnel • Set company policies including on -
site safety procedures and requirements • Delivered excellent customer service ensuring
client satisfaction and repeat business • Generated significant business through networking, sales presentations, and other tactics • Built a reputation for honest, professional, and timely service
Brand, Inc. (Burger King)(Columbia, SC) 2002 — 2007 Restaurant Manager • Supervised restaurant employees ensuring efficient and profitable
operations • Named Manager of the Year (2004) for consistently exceeding company expectations • Created safe, clean, and enjoyable environment boosting staff morale and product sales • Designed and led employee job skill and safety training sessions • Managed
site inventory and replenished supplies as needed • Provided excellent customer service ensuring
client satisfaction • Performed multiple roles including in store sales, drive through service, and administrative support to further company goals
Pharmaceutical Sales Representative — Duties & Responsibilities Direct pharmaceutical sales, marketing, and customer service ensuring professional and profitable
operations Consistently recognized as company leader in sales, customer service, and team development Set and strictly adhere to departmental budgets and project timelines Negotiate lucrative contracts with
clients, vendors, and suppliers Generate record breaking sales through networking, in personal sales, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Build and strengthen relationships with key
clients, partners, and industry leaders Maintain 100 % customer satisfaction by maintaining friendly, supportive contact with existing
clients Study internal literature to become an expert on pharmaceutical products Conduct research on prospective leads and existing
clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to
clients based on their specific needs and styles Maintain records of
site visits to potential and existing
clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Train junior team members in sales and customer service best practices Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with poise, integrity, and positivity
Account Executive — Duties & Responsibilities Direct pharmaceutical sales, marketing, and customer service ensuring professional and profitable
operations Consistently recognized for excellence in sales, customer service, and team leadership Design and implement marketing campaigns including commercials and collateral materials Set and strictly adhere to departmental budgets and project timelines Negotiate lucrative contracts with medical facilities, third party vendors, and other industry leaders Designed and implemented award winning staff development and recognition programs Serve as community liaison offering health and pharmaceutical education at various speaking engagements Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Generate record breaking sales through networking, in personal sales, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Build and strengthen relationships with key
clients, partners, and community leaders Develop a rapport with customers and orient them to various products and services Maintain 100 % customer satisfaction by maintaining friendly, supportive contact with existing
clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing
clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to
clients based on their specific needs and styles Maintain records of
site visits to potential and existing
clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with poise, integrity, and positivity
Hershey Entertainment and Resorts Company, Hershey, PA VICE-PRESIDENT OF SALES 2004 - 2009 Functioned as Senior Officer in conjunction with six VPs including finance, general counsel, human resources, marketing, entertainment division, and resort division Directed sales and marketing
operations of three divisions involving two hotels, theme park, 10,000 seat arena, corporate sponsorships, hockey sales and luxury suites, and premium / club seating Reported directly to the CEO and collaborate with core operational departments Designed sales compensation commission plan for each division Administered and streamlined annual budget process for sales divisions Evaluated, reviewed, and monitored capital budgets and projects Executed company - wide
site inspection form and procedures ensuring consistent management of
clients; implement sales training program for all sales managers Key Accomplishments: Successfully achieved record revenue for each sales division from 2005 to 2007 with annual sales revenue of $ 350 million and more than $ 300 million in invested capital Integrated and improved sales call center facilitating one stop shopping for the customers Played a key role in the launching of marketing partnership with Air Marketing Instituted advisory boards for all divisions with focus groups on key feeder markets Successfully created the first North American MPI Chapter in more than 5 years, Mid-Penn MPI
Pharmecutical Sales Respresentative — Duties & Responsibilities Manage sales, marketing, and customer service departments ensuring professional and profitable
operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and project timelines Consistently recognized as company leader in annual sales since 2004 Increase company revenue by 45 % through networking, in personal sales, and other tactics Negotiate lucrative contracts with
clients, third party vendors, and other industry leaders Utilize medical training, experience, and education in pharmaceutical sales environment Identify needs of medical professionals and effectively tailor sales presentations Build and strengthen relationships with physicians, nurse practitioners, and hospital management Maintain up to date knowledge of pharmacology, medical technology, and standards of care Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain 100 % customer satisfaction by maintaining friendly, supportive contact with existing
clients Conduct research on prospective leads and existing
clients to assist in developing sales strategies Maintain records of
site visits to potential and existing
clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity
Professional Duties & Responsibilities Directed all daily
operations, customer service, personnel, and finances for multiple hotels and resorts Designed and implemented marketing and sales campaigns resulting in increased business Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw customer service personnel, kitchen staff, and cleaning crews Set company budgets, maintained profit / loss statements, and ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Performed
site inspection tours as well as potential
client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal
client base through excellent customer service and a quality guest experience Built and strengthened relationships with
clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed
Passports and Consular Officer — Customer Service Duties & Responsibilities Deliver on -
site support to all departments and coordinate all daily business efforts through effective collaboration and communication with team members while providing and ensuring a high - quality customer service experience Track, file, and view important documents, applications, information and records on a daily basis, organizing and maintaining sensitive files in an efficient and organized manner Develop and employ a working knowledge of related procedures, regulations and legal applications with respect to the administration of organizational services Act as a liaison between all interested parties to ensure effective information flow, exceptional customer service, efficient
operations administration and timely issue resolution Prepare various materials as well as manage all data and information with the utilization of various software applications, including word processing, database and spreadsheet programs Collaborate in the execution of various operational aspects, including statistics management, information exports and backups, and regular records updates Support various reception functions, including acting as first point of contact to guests as well as ensuring the placement of accurate and up - to - date information related to services and fees throughout reception area Address and resolve
client queries and issues in a timely manner, researching all topics thoroughly for complete solutions Provide translation and interpretation services as needed to on -
site and Australia - based staff in relation to complex consular matters, including official meetings and functions Maintain security of and access to sensitive information, systems and other data Provide phone coverage as needed as well as manage various forms of critical correspondence Assist mid - and senior - level management with various other duties as assigned to facilitate efficient administrative and business
operations
Resort Manager — Duties & Responsibilities Directed all daily
operations, customer service, personnel, and finances for multiple hotels and resorts Increased Guest Services scores by 21 % and Guest Loyalty Program enrollment by 138 % Consistently ranked as one of the top 50 sales agents throughout the United States Oversaw human resources, accounting, marketing, special events, and sales efforts Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintained profit / loss statements, and ensured overall financial health Performed
site inspection tours as well as potential
client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee recognition and development programs building staff dedication, skill sets, and value Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal
client base through excellent customer service and a quality guest experience Built and strengthened relationships with
clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed
Account Executive — Duties & Responsibilities Direct pharmaceutical sales, marketing, and customer service ensuring professional and profitable
operations Consistently recognized as company leader in sales, customer service, and team development Design and implement marketing campaigns including commercials and collateral materials Set and strictly adhere to departmental budgets and project timelines Negotiate lucrative contracts with medical facilities, third party vendors, and other industry leaders Designed and implemented award winning staff development and recognition programs Serve as community liaison offering health and pharmaceutical education at various speaking engagements Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Generate record breaking sales through networking, in personal sales, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Build and strengthen relationships with key
clients, partners, and community leaders Develop a rapport with customers and orient them to various products and services Maintain 100 % customer satisfaction by maintaining friendly, supportive contact with existing
clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing
clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to
clients based on their specific needs and styles Maintain records of
site visits to potential and existing
clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with poise, integrity, and positivity
Groveside Homes (London, England) 1985 — 1990
Site Manager • Oversee residential construction site ensuring cost effective, efficient, and safe operations • Responsible for budgets, schedules, materials, purchasing, and subcontractor management • Ensure compliance with all applicable laws, regulators, and inspectors • Document daily activities, process change orders, and issue RFIs and RFCs • Serve as liaison between company and home owners ensuring client satisfaction • Review and compile the close out documents • Build more than 400 single family homes a year in London and south East of Eng
Site Manager • Oversee residential construction
site ensuring cost effective, efficient, and safe operations • Responsible for budgets, schedules, materials, purchasing, and subcontractor management • Ensure compliance with all applicable laws, regulators, and inspectors • Document daily activities, process change orders, and issue RFIs and RFCs • Serve as liaison between company and home owners ensuring client satisfaction • Review and compile the close out documents • Build more than 400 single family homes a year in London and south East of Eng
site ensuring cost effective, efficient, and safe
operations • Responsible for budgets, schedules, materials, purchasing, and subcontractor management • Ensure compliance with all applicable laws, regulators, and inspectors • Document daily activities, process change orders, and issue RFIs and RFCs • Serve as liaison between company and home owners ensuring
client satisfaction • Review and compile the close out documents • Build more than 400 single family homes a year in London and south East of England
Professional Experience Munz Designer Showroom (Holland, PA) 2008 — 2009 Designer / Estimator • Oversee sales, customer service, and design of custom kitchen and bath renovations • Generate significant revenue through networking, marketing, and other tactics • Provide exceptional customer service resulting in
client satisfaction and referrals • Manage project timelines and budgets ensuring timely and cost effective
operations • Tailor renovations to customer specifications • Strictly enforce building codes and work
site safety protocols
Newmark Knight Frank's integrated services platform provides
clients with a single - source solution for every phase of occupying or owning a property - from strategic planning,
site selection, design, construction and initial occupancy to ongoing cost - effective
operations and dispositions.
An integrated platform provides
clients with a single - source solution for every phase of occupying or owning a property: from strategic planning,
site selection, design, construction and initial occupancy to ongoing cost - effective
operations and dispositions.