Sentences with phrase «clients in a positive manner»

My style of therapy is to help direct my clients in a positive manner with a «plan in hand» after leaving my office.

In Collaborative divorce, each party has an attorney, trained in mediation, trained in mediation as well who supports each client in positive manner that benefits both parties and their children.

Not exact matches

Entrepreneurs often fail to present themselves in a positive manner to their clients and eventually lose important business deals

«We use feedback in a positive manner to get clients ready for the next date,» Mairead explained.

The Clinic Receptionist is responsible for providing positive first and last impressions by answering phones / messages in a prompt, professional manner, greeting clients quickly and professionally, performing clerical and financial transactions and providing accurate information to clients.

The insurer outlined changes meant to have long - term positive impact on the legal representation rate among its clients, including resolving claims effectively and quickly «in a fair and reasonable manner» through streamlining determination of coverage and payment of benefits, implementing initiatives improving access to benefits and providing education to customers so they have more control over the claims process.

We accept Visa, MasterCard and Discover and maintain a constant focus on providing cost - effective services to our clients, seeking always to promote positive legal outcomes in the least expensive manner.

«Our goal is to help clients resolve the issues arising from separation and divorce in a positive, cost - efficient manner.

Krystle believes that the practice of law enables her to make a positive difference in the community as well as her clients» lives, and she is dedicated to taking the time to find out what is important to clients, and providing quality legal services in a timely manner.

The process allows clients to not only zero in on tailored best practices to establish a positive work environment for all employees, but to also demonstrate from inception to completion (including ongoing monitoring) the thoughtful, systematic and proactive manner in which the organization identified, assessed and mitigated risk with regard to sexual misconduct and workplace harassment.

Greeted patients and directed them in a positive manner — Interacted with clients in a very friendly manner.

If for example an organization has acquired a new product that needs to be introduced to its clients and the general public, the role of the account executive in charge of public relation will be to make the public aware of the products in the most positive manner possible.

A receptionist at a hair salon understands the importance of first impressions and as such, carries him / her self uprightly to make a positive impression on clients by dressing in good and decent manner.

Anxious to apply deep knowledge of providing the highest level of customer services in a positive, courteous and enthusiastic manner to ensure client satisfaction and recurring business opportunities.

Enthusiastic to apply knowledge of providing the highest level of quality services to clients by meeting their banking needs in a friendly, positive and professional manner.

Greeted all clients in a warm and friendly manner to create a positive first impression of the office.

Rob is highly regarded by his T+O+M colleagues for his positive mindset and the human touch he brings to his interactions with clients and candidates, whom he treats in the same manner as he does his friends.

Maintained up - to - date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Excelled in exceeding daily credit card application goals.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Worked as a team member performing cashier duties, product assistance and cleaning.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Assisted customers in finding out - of - stock items.Recommended, selected and helped locate merchandise based on customer needs and desires.Replenished merchandise shelves with items from the stockroom.Organized the store by returning all merchandise to its proper place.

Professional Duties & Responsibilities Determined client financial goals and created comprehensive investment portfolios Recommended funds, allocation percentages, and risk management products Performed market and investment research, analysis, and asset allocation studies Authored market and portfolio commentaries and customer correspondence Generated product sales through cold calling, networking, and client presentations Oversaw loan process, determined risks, and recommended course of action Trained and supervised junior associates ensuring effective and efficient operations Experienced in legal compliance, research, and document creation Developed marketing and development plans as well as all collateral materials Resolved customer service inquiries resulting in client satisfaction and repeat business Performed all duties in a positive, courteous, and timely manner

Professional Duties & Responsibilities Determined client financial goals and created comprehensive investment strategies Recommended funds, allocation percentages, and risk management products Resolved customer service inquiries resulting in client satisfaction and repeat business Performed all duties in a positive, courteous, and efficient manner

Delta Airlines (Atlanta, GA) 11/1991 — 09/2006 In - Flight Board Leader • Managed and trained 15 flight attendants in daily operations and industry best practices • Responsible for in - flight service and adherence to domestic and foreign air travel regulations • Provided exceptional customer service resulting in a positive client experience • Oversaw employee and client relations resolving issues in a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client serviIn - Flight Board Leader • Managed and trained 15 flight attendants in daily operations and industry best practices • Responsible for in - flight service and adherence to domestic and foreign air travel regulations • Provided exceptional customer service resulting in a positive client experience • Oversaw employee and client relations resolving issues in a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client serviin daily operations and industry best practices • Responsible for in - flight service and adherence to domestic and foreign air travel regulations • Provided exceptional customer service resulting in a positive client experience • Oversaw employee and client relations resolving issues in a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client serviin - flight service and adherence to domestic and foreign air travel regulations • Provided exceptional customer service resulting in a positive client experience • Oversaw employee and client relations resolving issues in a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client serviin a positive client experience • Oversaw employee and client relations resolving issues in a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client serviin a timely and professional manner • Performed all duties with positivity, integrity, and dedication to client service

Professional Duties & Responsibilities Managed team of 40 employees delivering timely and effective service Served as head bartender meeting varied and complex customer orders Designed and implemented promotional events and collateral material Handled employee hiring, training, reviews, and scheduling Managed opening and closing of restaurant Responsible for meeting restaurant budget and revenue projections Operated cash registers and credit card / debit card payments Built long - term relationships with vendors and other industry figures Offered exceptional customer service resulting in client satisfaction and repeat business Led team and completed all tasks in a professional, positive, and respectful manner

West Communication, Inc. 12/2001 — 6/2003 Customer Service Representative • Represented company in a positive, professional manner consistent with company image • Provided excellent customer service ensuring client satisfaction and repeat business • Processed client purchases and billing information in a timely and accurate manner • Performed administrative functions including phones and filing

Deluxe Corporation (Shoreview, MN) 03/2006 — 12/2006 Account Manager • Effectively employed solution selling of both traditional and new products and services to a varied client base • Consistently exceeded revenue targets through effective sales and customer service techniques • Optimized solution selling techniques to small businesses and regional banks through direct customer contact and marketing • Cultivated positive customer relationships with accountants, national accounts, and large regional corporations • Increased sales results from initial 77 % of goal to 105 % of goal • Developed detailed territory business plan to effectively meet 100 % of new product sales goals • Proficiently utilized CRM tool to manage 500 + account base in an efficient and effective manner

Century 21 (Bronx, NY) 1997 — 2000 Real Estate Agent • Marketed commercial and residential properties ensuring timely and profitable sales • Prepared contracts, purchase agreements, closing statements, deeds, and leases • Interviewed clients and determined housing needs, budget, and desired amenities • Coordinated property showings with sellers and potential buyers • Performed all duties in a positive, professional, and effective manner

Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Responsible for benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budgets, accounts payable, and accounts receivable Recruit, interview, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Negotiate and confirm contracts with vendors, partners, employees, and clients Create and present financial reports and purchasing proposals to senior management Build and strengthen long term relationships with clients, vendors, and community leaders Direct purchasing and licensing of information technology equipment and software Assist students and families with financial aid application process Provide additional administrative support including data entry, phones, and customer service Utilize proficiencies in English and Spanish to effectively serve clients of varied backgrounds Perform all duties in a positive, professional, and courteous manner

Professional Duties & Responsibilities Served as technical consultant and engineer for varied technology companies Responsible for major client accounts including Emerson Motors Therm - O - Disc Designed, developed, and launched multiple programs for a variety of applications Created backend logic for E-Warranty System and integrated with Oracle E-Business Suite Database using PL / SQL procedures Wrote scheduled interfaces for data extraction and loading into Oracle E-Business Suite Developed Oracle Reports using Oracle Developer Suite 10g, XML Publisher, and OBIEE Significant experience in design, development, and testing of E-Business Suite Oracle Apps 11i, D2K Forms, Reports 6i, XML Publisher Reports, Discoverer Reports, Conversion & Interfaces, Oracle apps modules inventory, Order Management, BOM, WIP, AR, AP, GL, and Install Base Completed multiple academic projects utilizing Java Swings for Object Oriented Programming, VB6, Oracle Database, Oracle 9i, Developer 2000, and Autocad Performed all duties in a professional, positive, and timely manner

Professional Duties & Responsibilities Directed manufacturing processes and personnel ensuring profitable operations Consistently recognized and promoted for excellence in management Responsible for team training, supervision, and performance reviews Set budgets, production schedules, and oversaw successful completion of all projects Prioritized team goals across multiple departments and stages of production Designed and implemented measures to cut operational costs and increase efficiency Ensured adherence to all quality controls guaranteeing product excellence Enforced compliance with legal and corporate safety policies and procedures Directed purchasing of high quality and cost effective raw materials Built strong relationships with clients, partners, vendors, and industry leaders Responsible for multimillion dollar inventory and production machinery Skilled in demand planning, MRP, database management, and Microsoft Office Suite Resolved client inquiries in a timely, positive, and professional manner

Professional Duties & Responsibilities Recognized team leader who consistently improves company efficiency and efficacy Managed, trained, and reviewed junior staff offering guidance and best practices Provided excellent customer service resulting in significant repeat business Built strong, long - term relationships with clients, piers, and employers Generated significant new business through networking, referrals, and other tactics Offered administrative assistance to senior leadership as needed Handled phones, filing, financial software, and data entry Served as first point of company contact with the public Performed all duties in a professional, courteous, and positive manner Trained in business management, accounting, and related disciplines Highly motived and willing to take on new responsibilities in support of company mission Dedicated to personal and professional growth

Professional Experience CarMax Auto Superstore (City, ST) 2006 — 2009 Insert Position • Oversaw customer service ensuring client satisfaction and a positive shopping experience • Responsible for multimillion dollar automotive inventory • Maintained detailed records of all cars, parts, and supplies • Assessed incoming cars for aesthetic and mechanical imperfections • Recommended repairs and improvements to deliver products of the highest quality • Transported vehicles to various dealerships for customer viewings • Assisted team with additional administrative support as needed • Performed all duties in a positive, professional, and efficient manner

Professional Duties & Responsibilities Managed all daily operations of military dining facility serving over 180,000 meals annually Responsible for equipment and facility valued at more than $ 2 million Oversaw food inventory and orders of approximately $ 720,000 annually Designed and implemented daily menu, 1,500 line items, and 48 ethnic dishes Trained, directed, and reviewed kitchen and service staff Maintained 98 % customer satisfaction rate for both food service and meal quality Collected customer feedback and designed strategies to improve client experience Ensured 100 % compliance with all applicable FDA food safety regulations Performed approximately 200 facility inspections and staff evaluations Programmed and repaired cash registers to guarantee accurate financial operations Authored and presented meal, service, personnel, and financial reports for senior leadership Devoted free time to honing skills and assuming additional duties Assisted base with security operations, logistics, inventory, and other tasks as needed Completed all assignments in a professional and positive manner Created an atmosphere of respect and devotion to team goals Received exemplary reviews resulting in consistent promotions ahead of schedule

Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Responsible for benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budget, accounts payable, and accounts receivable Recruit, interview, screen, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Build and strengthen long term relationships with supervisors, peers, and community leaders Provide additional administrative support including data entry, phones, and customer service Utilize proficiencies in English, Hindi, and Malayalam to effectively serve clients of varied backgrounds Perform all duties in a positive, professional, and courteous manner

Professional Duties & Responsibilities Directed professional installation of advanced residential and commercial satellite television and internet Oversaw, trained, and reviewed customer service, sales, and installation staff ensuring effective operations Directly responsible for approximately 50 technicians at 5 offices throughout the region Designed and implemented training workshops for certification in Satellite Internet System installation Successfully reduced staff turnover while improving team skill sets and morale Responsible for multimillion dollar company inventory, tools, and vehicles Generated significant sales through cold calling, networking, and other sales tactics Consistently exceeded service goals through effective scheduling, routing, and relationship management Authored company sales and service reports and presented to senior leadership Delivered exceptional customer service resulting in client satisfaction, repeat business, and referrals Resolved customer service inquiries in a timely, positive, and professional manner Built and strengthened relationships with key clients, partners, and industry leaders Consistently promoted and awarded for excellence in sales, customer service, and leadership

Financial Analyst — Duties & Responsibilities Oversee corporate finances and accounting procedures ensuring timely, effective, and efficient operations Utilize extensive management training to effectively lead daily business operations Analyze financial reports, market trends, and other pertinent data Manage varied corporate portfolios, checking accounts, and credit card accounts Set and strictly adhere to departmental forecasts, budgets, and timelines Responsible for accounts receivable, accounts payable, and general ledger Offer sales, customer service, and project management best practices to junior staff Craft effective financial plans for clients based upon their interests and goals Build professional relationships with clients, coworkers, and business partners Draw upon extensive mathematics and engineering background in financial planning Oversee customer account maintenance and provide exceptional customer service Perform all duties in a professional, positive, and timely manner

Professional Duties & Responsibilities Directed manufacturing processes and personnel ensuring efficient, effective, and safe operations Responsible for team training, supervision, and performance reviews Extensively trained to serve as a level 3 technician and first responder Performed routine, preventative, and emergency maintenance on manufacturing machinery Managed company shipping and receiving processes and support staff Oversaw production and service quality controls guaranteeing company excellence Enforced compliance with all legal and corporate safety policies and procedures Built strong relationships with clients, partners, and industry leaders Delivered exceptional customer service resulting in client satisfaction and repeat business Resolved customer service inquiries in a timely, positive, and professional manner Consistently recognized for excellence in management and technical support services Served as a biomedical technician for a plasma donation company Responsible for proper operation of complex machinery and management of patient data Exceeded client donation quotas and customer service standards of excellence

Professional Duties & Responsibilities Successfully managed multiple businesses ensuring professional and profitable operations Utilized management abilities to cut operating costs while increasing revenue Hired, trained, directed, and reviewed sales, administrative, and customer service personnel Designed and implemented employee review and recognition programs Oversaw company human resources, accounting, and supply departments Responsible for benefit administration, payroll, budgets, volume, ordering, and merchandising Negotiated and finalized vendor contracts guaranteeing quality product at low prices Generated record breaking sales through successful marketing, networking, and other tactics Consistently recognized for excellence in team leadership, sales, and marketing Built long - term relationships with business partners, clients, and community leaders Provided exceptional customer service resulting in repeat business and referrals Fostered an atmosphere of respect and dedication to company goals Performed all duties in a positive, courteous, and timely manner

Professional Duties & Responsibilities Served as office manager ensuring effective, efficient, and profitable operations Recruited, trained, and supervised administrative personnel and salon talent Responsible for accounting, billing, payroll, and inventory management Directed marketing and advertising resulting in significant sales and brand awareness Negotiated contracts with vendors, partners, and clients Oversaw compliance with all applicable health and safety regulations Designed and implemented employee development program to increase team skill sets Utilized employee recognition program to boost morale and dedication to company goals Provided excellent customer service ensuring client satisfaction and repeat business Performed additional administrative duties including faxes, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner

Accountant — Duties & Responsibilities Trained in corporate finance and accounting with a proven record of academic excellence Maintain proficiencies in industry accounting software including QuickBooks Online Pro and PTS Skilled in financial management and customer service best practices Oversee company payroll, P&L statements, credit cards, savings accounts and general ledger Provide exceptional customer service resulting in client loyalty and referrals Build and strengthen professional relationships with clients, vendors, and corporate partners Responsible for corporate cash flow, inventory, and other assets Create spreadsheets tracking sales, customer service, accounting, and other activities and data Author and present reports regarding corporate financial health, customer service operations, and sales Train junior team members ensuring they understand the brand and adhere to corporate protocols Perform all duties in a professional, positive, and timely manner

The Vitamin Shoppe Customer Care Call Center (City, NJ) 10 / 2003 — 6/2007 Technical Product Information Agent / Customer Care Associate • Oversaw all product inquiries and ensured accurate, coordinated corporate responses • Trained, managed, and supported Customer Care team and Retail Communications group • Researched and implemented product information changes with developers and vendors • Provided timely resolutions for client health complaints and product defects • Tracked late or lost shipments and corresponded with mail carriers to remedy errors • Processed returns, freight claims, and other transactions in an accurate manner • Served as liaison with vendors, retail stores, customers, and Better Business Bureau • Performed all duties in a professional, positive, and timely manner

Teleperformance USA (Columbus, OH) 2004 Technical Support Analyst • Managed technical support calls ensuring client satisfaction and total issue resolution • Diagnosed and remedied hardware, software, printer, and networking technical problems • Utilized remote tools and product information databases • Performed all duties in a professional, positive, and timely manner

Professional Duties & Responsibilities Assisted in sales and marketing efforts for a number of companies across varied industries and cultures Marketed company and partner products through print and telephone mediums Successfully planned and executed diverse special events including plays, receptions, and fundraisers Utilized extensive literary background to edit newspaper copy, advertising materials, and related writings Served as the literary assistant and assistant editor to a prominent Israeli author Experienced in artistic and cinematographic material design, creation, and display Developed English and French fluencies and an appreciation for varied cultures Oversaw and maintained client information database ensuring accurate recordkeeping Served as company receptionist performing all duties in a positive and respectful manner Provided exceptional customer service resulting in client satisfaction and repeat business Consistently recognized for excellence in sales, marketing, and team leadership

Professional Duties & Responsibilities Supervised administrative support team ensuring effective and efficient operations Trained new staff members in daily operations, billing, and company policies Oversaw all financial records, bookkeeping, and accounts payable / receivable Responsible for scheduling of all patient appointments, procedures, and follow - ups Handled all company correspondence ensuring professional image and reputation Served as first point of company contact with clients and general public Provided excellent customer service ensuring client satisfaction and repeat business Maintained confidential client and patient information database Opened new patient accounts and upgraded existing files Inventoried company office supplies and replenished as needed Performed additional administrative duties including faxes and phones Conducted all responsibilities in courteous, polite, and positive manner

H & H Ranch (City, ST) 03/2008 — 07/2009 Sales Assistant • Assisted sales and marketing departments generating strong sales and brand awareness throughout the community • Organized and maintained detailed client records in an accurate and accessible manner • Provided exceptional customer service resulting in client satisfaction, repeat business, and referrals • Performed in person, telephone, and email reception duties with a positive and professional attitude

Professional Duties & Responsibilities Directed sales and customer service operations for a variety of companies and products Oversaw, trained, and reviewed customer service and sales staff ensuring effective operations Consistently exceeded sales goals through cold calling, networking, and other tactics Authored company financial and sales reports to determine trending and growth opportunities Negotiated contracts and agreements with vendors resulting in significant company revenue Delivered exceptional customer service resulting in client satisfaction and repeat business Conducted periodic client account reviews to ensure high level service and information accuracy Resolved customer service inquiries in a timely, positive, and professional manner Built and strengthened relationships with key clients, partners, and industry leaders Responsible for e-commerce technology and client information database Provided IT support, quality assurance analysis, and system upgrades to increase efficiency Authored and presented reports to senior leadership regarding data management best practices Consistently promoted and awarded for excellence in sales, customer service, and leadership

Professional Duties & Responsibilities Served as office manager and executive assistant ensuring effective and efficient operations Directed customer service department resulting in client satisfaction and repeat business Trained and supervised junior administrative support staff and customer service personnel Managed and streamlined company shipping, receiving, and documentation processes Decreased receiving errors, increased quality control, and improved client satisfaction levels Oversaw company inventory, replenishment, and tracking of supply usage Maintained confidential patient records ensuring accurate and easily accessible information Authored workman's compensation reports for main billing office Achieved highest proficiency rating for MPC code entering in 5 years Responsible for written correspondence, telephone system, and in person reception duties Scheduled patient appointments and handled patient intake procedures Performed additional administrative duties including faxing, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner

Accounting Professional — Duties & Responsibilities Develop and maintain a strong and extensive working knowledge of various accounting principles, regulations, tax codes and related applications, continuously applying shifts in the accounting landscape to current responsibilities and client situations Manage important and sensitive financial documents, receipts and invoices on a daily basis, providing organization for audit assistance and execution as well as compliance with various accounting standards Execute various functions and tasks including risk management, discrepancy analyses and resolution, compliance and controls, transaction accounting and other critical functions Perform analysis, research and evaluation of current accounting policies and procedures, providing thorough presentation on the potential positive and negative impacts of any modifications to present strategies Facilitate the efficiency and implementation of all accounting operations from concept to execution, partnering with clients to understand, assess and resolve current financial - and accounting - related issues Utilize technological resources, including software and accounting applications, to execute all aspects of both corporate and personal accounting as well as prepare, audit and file important and sensitive tax documents with appropriate authorities Employ in - depth knowledge of the Internal Revenue Code, IRS, SOX, audit executions, strategy development, financial statement development and maintenance, tax filings and other critical functions Work closely with clients to develop specific plans - of - action to address future taxation and accounting issues, collaborating with other professional advisors as needed Understand and apply accounting and financial reporting standards (GAAP), rules and regulations, and FASB statements Address and resolve client queries and issues in an expedited manner while delivering personalized and professional service Ensure adherence to professional codes of conduct, applicable rules and regulations, laws and other relevant benchmarks

Adult Nurse Practitioner — Duties & Responsibilities Provide exceptional patient care and medical team support across multiple medical specialties Currently completing clinical and academic work toward a master of science in nursing Utilize strong background in biology, chemistry and mathematics Maintain working knowledge of current medical technology, procedures, and standards of care Proven ability to remain calm and levelheaded in high pressure situations Direct therapeutic, educational, and recreational activities for eight developmentally disabled adults Responsible for patient health, safety, and attainment of therapy goals Train and supervise medical lab personnel ensuring efficient and professional operations Offer guidance and support to junior lab technicians and medical technologists Perform a wide variety of daily testing utilizing machines such as AXSYM — Hitachi RA 1000 CX 7 Responsible for preventative maintenance on machines by running calibrations and controls Successfully complete monthly state proficiency tests for therapeutic drug, blood, and urine chemistries Prioritize stat specimens for immediate reporting Maintain direct contact with clients to resolve problems regarding appropriate tests and specimens Oversee confidential patient information, customer service, phones, and other administrative functions as needed Perform all duties in a positive, professional, and courteous manner

Professional Duties & Responsibilities Responsible for company customer service departments across multiple fields Hired, trained, directed, and reviewed customer service representatives Directed call center ensuring professional and efficient operations Increased company efficacy through the establishment of best practices Ensured professional and timely response to customer service inquiries Maintained extremely high client satisfaction rate resulting in repeat business Authored and presented customer service, finance, and personnel reports for senior leadership Tracked daily, weekly, and periodic customer service interactions Handled financial transactions including credit card payments, declines, and collections Resolved shipping, warranty, and product operation inquiries Oversaw the creation, update, and maintenance of client information database Maintained working knowledge of company products and services to best assist clients Built long - term relationships with employers, piers, clients, and industry leaders Assisted various company departments with special projects as needed Fostered an atmosphere of respect and dedication to company goals Performed all duties in a professional, positive, and timely manner

Professional Duties & Responsibilities Directed customer service departments across a wide variety of industries Oversaw, trained, and reviewed customer service staff ensuring efficient operations Increased department efficiency by 25 % through effective management tactics Designed and implemented staff development and recognition programs Performed internal financial audits and customer service quality assessments Resolved customer service inquiries in a timely, positive, and professional manner Delivered exceptional customer service resulting in client satisfaction and repeat business Managed $ 41 million in company inventory, supply replenishment, and product shipments Handled human resources tasks including benefit administration and promotions Directed accounting operations including payroll, accounts receivable, and accounts payable Responsible for company correspondence, phones, reception, data entry, and financial recordkeeping Built and strengthened relationships with key clients, partners, and industry leaders

Administrative Assistant — Duties & Responsibilities Provide effective administrative support services across a variety of industries Represent company brand with poise, integrity, and positivity Strictly adhere to department budgets and project timelines Responsible for tracking and replenishing office supplies and product inventory Study internal literature to become an expert on products and services Develop and strengthen relationships with vendors, customers, and coworkers Encourage high customer retention by maintaining friendly, supportive contact with existing clients Generate record sales through networking, referrals, and other tactics Manage complex, high volume telephone systems and in person reception duties Oversee financial records, bookkeeping, and accounts payable / receivable Provide excellent customer service ensuring client satisfaction and repeat business Consistently recognized for excellence in customer service and operational support Proficient in Microsoft Office suite, software troubleshooting, and minor hardware repair Perform additional administrative duties including faxes, photocopying, and filing Conduct all responsibilities in courteous, polite, and positive manner