I did not receive a phone call back
about the belt issue, but instead got a complete
refund and 25 % of my next order (
communicated via email), so I guess I am (somewhat) satisfied, though have concerns
about items being sent out without vital accessories such as belts.
• Act as first point of contact by welcoming customers in the retail store • Engage customers in short dialogue to determine their purchasing needs • Escort and direct customers to the correct aisle or shelf that holds their choice of products • Provide customers with product information and demonstrate product features • Answer customers» questions
about product features • Provide customers with pricing information and any special discounts or promotions that the store is offering • Attach price tags to each item and make sure that they reflect updated price information • Guide customers to assist them making purchasing decisions • Provide customers with warrantee and after sales services • Ensure that shelves are stocked properly and that all items and shelves are dusted and cleaned periodically • Ensure the overall cleanliness and maintenance of the store • Guide customers through the payment procedure by taking cash or processing credit cards in exchange of sold items • Handle
refunds and exchanges and associated paperwork • Balance cash registers at the end of the shift and make sure that there is sufficient change available for the next shift • Order merchandise and make sure that newly received items are placed on shelves appropriately • Arrange store and window displays for products on promotion • Ensure that any discrepancies are
communicated to the manager immediately • Take and resolve customers complaints and relay complicated ones to the supervisor