LendEDU analyzes each private student loan provider using the following criteria:
communication process with consumers and / or required cosigner, ease of use when applying, clarity of necessary disclosures, availability of 24/7 customer support staff, availability of customer support channels including but not limited to email, phone, fax, and text, competitiveness of interest rates
offered at a high level and at a credit profile level, wide variety of terms available, non-financial benefits and
services offered, incentives for responsible borrowing, tools to promote educated repayment, relationships with
servicing companies, availability of a soft credit check process, experience industry executives, track record of excellent consumer happiness, values upheld
by the institutions, and timeline for funding process.
• Introduced core office systems which resulted in increased efficiency of work processes • Implemented a novel filing system which dynamically assigned library numbers to folders and files • Reorganized the office supplies inventory system, incorporating a module that sounded alarms when the inventory for any item went lower than 30 % • Decreased office supplies cost
by $ 58000
by switching from an expensive supplier to a cheaper one who
offered the same quality • Set up a core system to organize incoming mail which eliminated distribution hurdles completely • Streamlined the client scheduling system, resulting in increased
communication between office and clients • Singlehandedly prepared a plethora of materials, now being used for all workshops and conferences that the
company organizes • Introduced and implemented a forms processing system, resulting in a 50 % decrease in processing time • Successfully implemented a client information system, decreasing information pulling time
by 80 % • Scheduled 3 meetings and a large annual event simultaneously, without a single evident problem in any of the 4 occasions • Reduced executives» travel expenses
by 50 %
by incorporating the
services of a less expensive travel agent
Client
Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, a
Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct customer
service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and
company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to
company mission Represent
company brand with poise, integrity, and positivity Study internal literature to become an expert on products and
services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, a
services Develop a rapport with customers and orient them to various products and
services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, a
services Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Interact with support staff and
company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to
offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer
service records detailing pricings, sales, activities reports, and other pertinent data Manage
company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including
communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer
service, technical support, and sales