As of Dec. 2016, data from the Consumer Financial Protection Bureau (CFPB) found that 39 % of consumers
complaining about debt collection practices said they were being contacted about debts they no longer owed.
To
complain about debt collection practices, go to your local Better Business Bureau, and the Federal Trade Commission (FTC) takes consumer complaints online and through its toll - free number: (800) FTC - HELP.
Not exact matches
You have a right to
complain to the Financial Ombudsman Service
about how your lender or a
debt -
collection agency has dealt with your account.
Under the Consumer Credit Act 2006 there are new rights to
complain to the Financial Ombudsman Service
about how your lender or
debt collection agency has dealt with your account.
You can
complain to the Financial Ombudsman Service (FOS)
about how a creditor or
debt collection agency has behaved when dealing with your account.
Our fact sheet «
Complaining about your lender» deals with complaints
about creditors and
debt collection agencies.
From April 2007, you can
complain to the Financial Ombudsman service
about how a lender or
debt collection agency has behaved when dealing with your account.
Consumers
complained about credit reporting more often than mortgages,
debt collection, bank accounts or services, credit cards, consumer loans, money transfers, payday loans, prepaid cards, or virtual currency.