Sentences with phrase «complaints in a courteous manner»

• Responded to patient and family member complaints in a courteous manner.

Not exact matches

Provide superior customer service by assisting customers with their shopping needs, handling all customer transactions in a timely and courteous manner, and responding to customer complaints / concerns with a sense of urgency to see to their resolution.

Handle customer complaints and problems, such as missing reservations and overbooked rooms, in a courteous manner to maintain customer satisfaction.

Cashiers are frequently the only workers with whom customers come into contact and therefore they must field questions and complaints in a friendly and courteous manner.

Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.

It is the duty of a credit union teller to respond to members» inquiries, requests, or complaints in a professional and courteous manner.

Resolved complaints and concerns in courteous and friendly manner, focusing on customer service needs and interest

• Responded to guest complaints in a courteous, timely manner.

Provided customer service while handling questions / problems / complaints in a courteous, efficient and professional manner via email, face - to - face or telephone.

Essential Duties · To welcome and serve all guests in an efficient, courteous and friendly manner whether face to face, on the phone or via email · To handle all guest compliments, comments, observations and complaints in a timely and effective manner, achieving guest satisfaction · To reserve, register and check out guests completely and accurately, following the procedures and policies set up for this process · To utilize proper selling techniques and strategies to maximize room and outlet revenues · To ensure the proactive building of guest history · To process credit card authorizations for each guest upon arrival and as needed during stay · To accurately post charges to group, guest, member and house accounts when necessary · To forward messages to departments with regards to guest requests and expectations and to follow up on requests with the guest via email, phone, radio and / or trace system · To liaise with bellstaff in order to ensure that gift delivery, luggage service, parking and rooming is taken care of in a courteous and timely manner · To ensure the accuracy of billing for each guest · To accurately account for daily bank issuance · To order room drop items and ensure ancilliary charges are scheduled appropriately · Sell, make, process and mail gift certificates · To run nightly audit and separate guest tickets for accounting · To maintain accurate house account excel spreadsheets · To run reports and perform some accounting duties (may include sales reports and statistics, processing and reconciling daily service charge breakdowns, completing billing instructions, etc).

Respond to all guests» requests, problems, complaints and / or accidents presented at the Front Desk or through reservations, comment cards, letters and / or phone calls, in an attentive, courteous and efficient manner.

Provided guests with prompt and courteous service, answered their questions, appreciated their suggestions and above all resolved any customer related issues, complaints and problems by interacting in a professional and approachable manner.

Provides prompt service when dealing with guest complaints and resolves problems in a friendly and courteous manner.

Furthermore, I am a diligent and hardworking individual who is adept at cleaning and stocking customer eating areas, greeting customers and handling complaints promptly in a courteous manner.

● Answering to customers in a prompt and courteous manner ● Providing quotations and pricing information to customers ● Performing indoor and outside marketing activities to boost sales ● Managing complaints ● Conducting customer follow - up calls ● Handling cash drawer and payments

Worked directly with the customers to ensure that all their complaints was handled in a courteous and professional manner and that they was happy and satisfied.