There are a wide variety of services that can be obtained through E-Rate, but the funds can only be used to purchase internet service and
infrastructure upgrades from approved providers; the funds can not be used to buy new
computers, software, or training.
Experienced at Configuring,
Computer troubleshooting, Monitoring,
Upgrading, Maintaining systems hardware, software and related
infrastructure.
Developed an overall IT Strategy that lined up with business goals as outlined and approved by Senior Management Partnered with Department Supervisors to support their technology needs Managed all aspects of Information Technology systems Managed all IT employees Responsible for delivering customer satisfaction from the IT department Project Manager of all Information Technology related projects Managed and coordinated all IT Vendors Coordinated all clinic setups and relocation of all
computer, telephony and network
infrastructure Reviewed and approved all IT expenditures Recommendation for technology solutions by assessing needs and providing justification for equipment and service purchase and updates Created and maintained IT Policies and Procedures Maintained working knowledge of all applicable policies and procedures Created and presented to executive staff future network
upgrades including MPLS, VOIP, and centralized data solution within an offsite data center.
Regional IT Manager • Manage HQ
infrastructure team and Asia information technology team, leading 11 staff in the servicing of over 800 users and 9 offices with responsibility for global
infrastructure architecture and global network and focus groups • Drive global standardization firm - wide within networks, storage, backup, servers,
computers and other critical hardware • Utilize cross-regional focus groups to connect functional experts between sites, establishing roadmaps, creating annual project plans and delivering global projects • Define incident management and change management processes, working with application teams for full implementation • Create datacenter in ShenZhen technology center to support ASIC team, software team, firmware team, hardware team and sales and FAE teams • Manage high volume of acquisitions and IT integrations on a global scale, including the CSR integration preparation (2011), the Microtune integration (2010), the Letitwave integration in France (2008) and the Emblaze Semiconductor in Israel (2004) • Supervise and lead numerous technology refresh projects including the global Exchange 2010
upgrade, the global MPLS network
upgrade, the network switch
upgrade, a global firewall project and internet bandwidth
upgrade • Execute critical operations functions and projects including global wireless technology management, network monitoring, the global SSL VPN project, the management of Microsoft licenses and the e-mail gateway • Support critical business continuity tasks, including the development of a low - cost Oracle ERP system DR solution, server virtualization, E-mail DR and Perforce DR • Lead cost - saving and expense management endeavors including the build - up of a Quintum VoIP gateway globally to utilize traditional PBX gateway and the build - up of near - line archive storage with de-duplication technologic