Management of: office staff and training, treatment planning, financial advisement, monthly budget, office accounts (payable / receivable), maintaining office files, ordering inventory and supply, interviewing applicants (doctors / and basic staffing),
conducting monthly staff meetings and employee evaluations, debt collection, and resolving all customer service related issues.
Not exact matches
Assist in
conducting weekly drivers
meetings and
monthly staff meetings.
Kirlin Securities, San Francisco • CA 5/2000 — 5/2001 VP, Investments Managed sales team and
conducted monthly meetings with junior account
staff for a boutique investment house providing personal financial planning for a broad client base.
Front of House Coordinator — Wilson's Steakhouse — 2015 - present • Manage host
staff at elegant, 12 - table upscale steakhouse • Arrange reservations received by phone, online or walk - in guests, and schedule tables in an efficient and streamlined manner based on time of day • Greet guests upon entrance and provide menu with brief overview explanation • Train host
staff in reservations system, point - of - sale system, and company standards for host expectations and duties • Lead daily
staff briefings and
monthly staff review
meetings,
conduct team - building exercises, and complete quarterly performance reviews for host
staff members • Coordinate logistics with dining room
staff to ensure seamless guest experience • Offer rewards program to guests and explain benefits of membership; increased overall guest memberships by 15 % after six months in the position
Instructed computer classes such as Microsoft Office, Introduction To Computers, Resume writing, Cover letters and Job Search Daily and
monthly reports done in a timely matter Maintained inventory for the community library Community Outreaching Established and
conducting programs and workshops for the community library Contact Help Desk for technical support Took minutes for
Staff meetings and distribute copies to staff Assist librarians Supervised hourly - rates Provided assistance for Customer Service Representat
Staff meetings and distribute copies to
staff Assist librarians Supervised hourly - rates Provided assistance for Customer Service Representat
staff Assist librarians Supervised hourly - rates Provided assistance for Customer Service Representatives.
I was promoted to front desk manager after two years and gained even more experience with training new
staff,
conducting monthly meetings, and coordinating maintenance tasks.
• Advise
staff of any changes in policy and procedures, allocate resources, plan work schedule and assign work • Train current and new
staff members,
conduct performance reviews and make recommendations regarding corrective actions and dismissals • Proactively assist departmental manager with scheduling for entire department for various training courses to ensure service level is
met • Create and distribute various reports to
staff and peers Collector III (September 2007 to present) • Assisted non prime borrowers in bringing their loan current using one of the variety of programs offered customized for individual financial needs • Assisted team manager with maintaining and distributing month end numbers to peers needed for individuals to achieve individual as well as team
monthly goal • Proactively created and facilitated various training classes to assist peers with negotiation skills, creating a sense of urgency as well as curing past due mortgage loans • Peer coached Prime and HAD agents on negotiation skills, overcoming objections and handle time Financial Service Advisor / Relief Team Manager (March 2006 to September 2007) • Proactively contacted Card members that were deemed likely to attrite, educated them on their current terms and offered competitive balance transfer rates based on their individual credit history • Assisted with new hire training and development • Created reports assisting peers with agent availability which increased team results by 20 % • Provided feedback to marginally performing associates to improve both individual and department performance in percentage of contacts to attempts, phone availability and sales rate