Guest registration, collecting guest payments, making and
confirming guest reservations and maintaining records of assigned and available rooms...
Made and
confirmed guest reservations as well as maintained records of assigned and available rooms
Not exact matches
Upon receipt of your payment, we will send you an e-mail
confirming your
reservation and asking for the full names of your
guests.
We speak personally to each
guest booking prior to
confirming a
reservation.
After a
reservation is
confirmed, hotel will contact the
guest to obtain the CVV code to pre-authorize the card.
Once a Room Award
reservation has been
confirmed, any changes (including hotel, room type, date of check - in, length of stay or
guest name) will require the
reservation to be cancelled and re-booked, subject to room availability, cancellation rules, policies and penalties that are prevailing from time to time.
In case you wish to change details of your
reservation after it has been
confirmed e.g.
guest names, date changes, etc, you can do so until 30 days before beginning of holiday.
Guests holding
confirmed and fully deposited
reservations (that are within the non-refundable deposit window) that are unable to travel to the resort due to a hurricane *, closing of the St. Lucia airport or closing of Bay Gardens Resorts will be given the option of a full refund or a rescheduling of their vacation, based on space availability, to Bay Gardens Resorts within one calendar year.
The Hotels on Line (HOL) Booking Engine is a secure, reliable and efficient product designed to enable
guests to make instant
confirmed reservations through your website.
Guests body and luggage weight must be advised prior to the
reservation being
confirmed.
When the
guest confirms the
reservation with the payment, aautomatically accept the hotel terms and conditions.
Should you wish to cancel a
confirmed reservation we require notification in writing or alternatively by phoning the
guest house and obtaining a cancellation number.
Processed all
guest check - ins by
confirming reservations, assigning room / s, and issuing and activating room key / s.
Contacted housekeeping and maintenance staff when
guests reported problems, made and
confirmed reservations, issued room keys and promoted a professional persona as the first point of contact with
guests.
Verify
guests» registration information and
confirm other information related to the
reservations, such as room type and number of nights staying
Made,
confirmed, and canceled
reservations for
guests.
Executed and processed all
guest check - ins by
confirming reservations, assigning of rooms, and activating room keys.
May make,
confirm and cancel
reservations for
guests.
Process all
guest check - ins by
confirming reservations in computer system, verifying
guest identity, requesting form of payment, assigning room, and issuing...