Sentences with phrase «consumer redress»
Consumer redress refers to the actions taken to help consumers who have experienced harm or dissatisfaction with a product or service. It involves providing compensation, refunds, or resolutions to address the consumer's concerns and ensure their rights are protected. Full definition
The commissioners» report, Consumer Redress for Misleading and Aggressive Practices, published last week, recommends a new legal right of redress against traders that carry out misleading or aggressive practices.
newlawjournal.co.uk
While the figures reveal a strong showing in terms of the speed of complaints handling, like few other consumer redress organisations, the LCS also has key quality performance targets to reach.
The arguments made de lege ferenda (need for forum shopping in collective consumer redress) are justifiably rejected.
In addition to its own track record, compared to other consumer redress bodies the LCS compares favourably.
The Code also contains a robust complaints procedure, which includes conciliation via the NCC and subsequently independent dispute resolution at no charge to the consumer, through the Independent Consumer Redress Service (ICRS).
It launched a consultation last week proposing that CILEx - regulated law firms be required to publish information on price, including the charging model, such as fixed fee, and any additional costs; service, including a description of the work included in the price, and how long it will take; consumer redress options; and how the firm is regulated, including professional indemnity cover and availability of CILEx Regulation's compensation arrangements.
We now have an excellent platform from which to deliver a modern 21st century consumer redress organisation which has the full confidence of both consumers and the profession.»
The commissioner, however, has handed out this fine despite the LCS's improving record in the sphere of consumer redress.
The remedies consumers can rely on when rogue traders lie about the products they sell, or use aggressive tactics, lie at the heart of our current consultation, launched last month in collaboration with the Scottish Law Commission (Consumer Redress for Misleading and Aggressive Practices).
A green paper, issued in November 2008 (Green Paper on Collective Consumer Redress) stated that individual consumers and small businesses were often deterred from bringing actions for damages because of the costs, delays, uncertainties, risks, and burdens involved.
The Financial Conduct Authority (FCA) may make rules (under section 404 and sections 404A to 404G of the Financial Services and Markets Act 2000 (FSMA) requiring certain firms to establish and operate a consumer redress scheme in relation to a widespread or regular failure by such firms to comply with requirements applicable to the carrying on by them of any activity.
All EU consumers are entitled to equal access to consumer redress.
Prospect was fined $ 3.5 million, and the two realty brokerages and Planet Home Lending agreed to pay a combined $ 495,000 in consumer redress or fines.