Sentences with phrase «contacted customer support over»

I've contacted customer support over nine times, and they've yet to resolve the problem.

Not exact matches

Due to continued growth (858 % revenue growth over the last 4 years), DiscoverOrg will hire another 200 employees by the end of 2017 to support its 2,000 + customers and expanding platform of company and contact business intelligence.

If you wish to receive a full refund of all monies paid before the refund period is over, you must contact Customer Support and we will refund your money within 48 hours.

When I contacted kobo customer support they informed me that there was no replacement parts or service available for the kobo over 1 year.

Personally, I've contacted their customer support on multiple occasions only to find myself waiting on hold for over 30 minutes.

If you are uncomfortable submitting your payment online, you can contact our customer support representatives to make your payment over the phone.

Help Desk Support staff are in charge for solving customer issues through direct contact or over the phone.

• Generate sales leads through telephone and email contact and direct them to appropriate sales team members • Respond to inquiries regarding the company's services and products according to company policy and protocol • Take orders over the telephone and in person and punch them into the sales system / database • Provide customers with information on the statuses of their orders and inquire into their preferred methods of payment • Assist sales teams in achieving sales outcomes and goals by providing logistical and administrative support • Provide support in carrying out dedicated sales activities and promotions to help meet sales targets • Organize and make arrangements for sales meetings, conferences and seminars • Create and maintain a clear channel / liaison between sales and production departments • Develop correspondence for both in - house and customer communication purposes • Receive, sort and distribute incoming mail to intended recipients • Create and maintain accurate records of customers and ensure that all records are backed up on a regular basis • Assist administrators in preparing and distributing schedules for staff members and oversee them to ensure that they are performing accordingly

• Act as the first point of contact for customers or users looking for solutions to their information technology problems • Coordinate and schedule information technology support through tickets • Review incoming tickets and determine priorities by figuring out which ones need the most help • Respond to tickets by providing step by step guides or asking for additional information • Communicate with customers to keep them in the loop about service ticket progress • Interview customers directly or over the telephone to acquire details of problems with their computers or peripherals • Assist customers by working out reasons for faults and explaining why they transpired • Troubleshoot software and hardware issues including license problems, file corruption and component malfunction • Set up new computer systems and peripherals and upgrade existing ones • Install and configure operating systems and monitor and maintain networks and systems • Set up new user accounts and profiles and handle any corresponding password issues • Resolve incidents with peripherals such as printers, copiers and scanners • Track daily performance of systems and conduct analysis in order to improve system performances