Not exact matches
• Processed incoming calls and ensured appropriate customer issues were escalated using established procedure with quick resolution using chat, e-mail, message boards,
phone, etc. • Provided
phone support regarding
inquiries concerning pain clinic care from referring Physicians, patients, or patient's representatives and diligently worked to
convert prospects into patients.
It
converts consumer
inquiries received from Web sites into voice messages that are then sent to a subscribing member's cell
phone.
The answer for Cendant was LeadRouter, a proprietary system that uses software to immediately
convert consumers» e-mail
inquiries into voice messages that go directly to an associate's cell
phone.
The great opportunity for the real estate industry — which remains very call - centric — is to leverage the information gained from
phone and text
inquiries and
convert them into actionable leads (i.e.,
phone number and name, versus an email address).