Additional responsibilities of the Banking Customer Service Rep include: • Handling cash and processing customer transactions • Initiating conversations with customers to uncover their needs and referring them to the appropriate
business partners to meet personal and financial center referral and sales goals • Personally maintaining a balancing record, finding and
correcting errors and asking for help in this process as needed • Handling customer issues with professionalism and seamlessly directing complex issues to management staff • Maintaining up - to - date knowledge of financial center policies, procedures, products and services • Performing
daily office responsibilities alongside other staff members to maintain the efficient operation of the financial center.
Dollar Tree (Auburn, NY) 11/2005 — 2/2006 Sales Associate / Cashier • Oversaw store sales and cash register operation ensuring
correct daily totals • Assisted mangers with advertising materials and product placement • Managed stockroom including current inventory and new product orders • Provided excellent customer service resulting in client satisfaction and repeat
business
Professional Duties & Responsibilities Created and directed graphic design, art, web design, and print production for large, varied client base Implemented design processes and managed production schedules Developed marketing collateral, strategies, and design concept for clients Generated new
business including American Public Health Association (APHA), Brand Design, Brochures Inc., Deloitte and Touche, George Mason University, Kael Direct, and Linnie Carter & Associates Provided graphic design support to numerous governmental projects including the Lean Six Sigma Marine Corps Systems Command and Special Inspector General for Iraqi Reconstruction Maintained security clearance for work on sensitive materials Designed magazine art and layout for Naval Reserve Association News, Mariner, Hiker, and Focus magazines Fashioned ads, article layout, and covers for The American Journal of Public Health, The Nation's Health, and American Public Health Association books Produced wide variety of promotional items including signage, overhead graphics, and maps Designed direct mail (OE's, BRE's, Letter / Reply's) for clientele and company use Enhanced and color
corrected photos meeting the highest standards of quality Provided excellent customer support guaranteeing client satisfaction and repeat
business Performed
daily administrative support and accounting duties ensuring effective and organized operations Ordered art and office supplies for office ensuring efficient and cost effective operations