• Devised a system to determine minimum and maximum
number of hours for professional development, which made the process 50 % more efficient than before • Identified training delivery protocols which strengthened delivery methods for all employees who were part
of the PD program • Kept professional development programs dynamic and rigorous by conducting annual needs assessment surveys and writing
corresponding reports • Established learning objectives and goals for
staff development sessions • Developed timelines and training outlines • Coached employees in developing their skills and improving job performance