Some of the criteria established by the NASFAA Monograph include: loan cost, quality of customer service, problem resolution (responsiveness to complaints), lender default rates and lender default aversion efforts (including early intervention), ease of loan
certification process, 24/7/365 availability to borrowers, disbursement flexibility, loan products offered (Stafford Loan, Parent PLUS Loan, Grad PLUS Loan, Private Student Loan, Consolidation Loan), borrower preferences for national and local lenders, life of loan servicing, entrance and exit
counseling, financial literacy and debt management
counseling, clarity and accuracy of lender marketing materials and web site, protection of borrower privacy, response time for processing loan
applications, and quality of lender toll free telephone numbers and call centers (e.g., hold times and complexity of phone menus).
Excel in program and organizational planning, with documented success overcoming challenges of limited resources and financial constraints to design high - quality, cost - effective and comprehensive service offerings skills Domestic Violence
Certification Life skills
counseling Sexual assault victim
counseling Organized Culturally - sensitive Medicare and Medicaid
applications Skilled community - based case manager
Once the Board has evaluated and approved your
application for Virginia
counseling certification, you should be notified of your eligibility to take the written National Clinical Mental Health Counselors Examination.