Find out how to
create buyer personas as active tools, in our new eBook featuring Ardath Albee, «The Intelligent Guide to Buyer Personas.»
Not exact matches
But
as useful an exercise
creating buyer personas might be, it's something that has always felt a little nebulous — still once removed from yielding any practical value.
As Adele explains, even if you have two distinct audiences with two distinct
buyer profiles (e.g., the CMO and the CIO of a company), if their decision criteria or insights (i.e., those turning - point factors instrumental to winning them over) are primarily the same, you may be able to use one
persona to
create content that will meet the needs of both
buyers.
We got our sales and service team,
as well
as marketing and technology teams involved, so that we could
create a complete picture of each
buyer persona.
Note: You usually do not
create requirements (or build) to fit
buyer personas because,
as part of their buying criteria,
buyers want you to build features that satisfy users.
When we
create content at IDC to support our clients» content - based marketing efforts, we first indentify our clients» target audience (buying
persona) plus
buyer cycle stage (i.e., general awareness / education, preference, purchase and post-purchase; within each stage there are specific tasks or «jobs» you prospects / customers need to accomplish such
as, short list creation, business case development, final recommendation and decision, etc.) We also consider our clients ideal outcome or action they want their target prospect / customer to take once they interact with the content or messaging.
As you mock up a
buyer persona, you essentially are
creating a semi-fictional character.
Buyer personas are fictional representations of your actual, paying customers,
created based on the data you have about them — such
as their job title, budget, buying motivation, challenges, company size, age, pain points, education level, buying concerns, etc..
As we continued to build, drive and nurture leads, we also improved our lead scoring related to our
buyer personas and interests by
creating progressive profiling questions in forms.
This role and framework is important also for another crucial reason: if
buyer personas are developed and
created through the prisms of marketing and sales research orientation, they will tend to be self - referential views of target
buyers (an inside - out view)
as opposed to a means for discovering not so obvious and hidden meanings that make up social and cultural contexts.
Gathering «intelligence» and
creating buyer personas on traditional sales intelligence facts —
as if this sales intelligence were newfound revelations.
Spending the time to clearly identify your business»
buyer personas is well worth it,
as this information will also be helpful
as you
create content to fuel your efforts in other marketing channels such
as social media, email marketing, and lead nurturing.
This is
creating implications on how social
buyer personas are researched
as well
as developed and will call for new methodologies.
The actual archetypical
buyer personas that are
created serve
as an interface and a narrative to social, cultural, and behavioral research of
buyers within organizations
as well
as in individual environments.
Creating these pages will allow you to feature targeted language, messaging, and video content,
as well
as provide useful links to targeted content, offers, product pages (we'll discuss this more later), etc. that appeal just to that particular segment or
buyer persona.