«This book aims to
demonstrate how the profession has held to its anachronistic ways at key
crisis points in US history: Watergate, communist infiltration, arrival of waves of immigrants, the litigation explosion, the civility
crisis, and the current economic
crisis that blends with dramatic changes in technology and communications and globalization.
There were times in my career when I succumbed to
pointing the finger of blame at others, missing key opportunities during a
crisis to tangibly
demonstrate my commitment to our mission.