Permanent C - level position leading enterprise business development, transformation,
cross functional operations, technology and finance in a company needing fresh executive leadership, vision, strategy, innovation and sales transformation... especially active in post M&A business where short - term ROI is a requirement.
Not exact matches
Helped define and execute
operations strategy and led
cross functional team to meet supply chain and manufacturing quality targets
Facilitated launch of new products by interfacing with
cross functional departments including sales
operations, customer service, retail, HQ marketing, IT, and network teams
Supervised a
cross functional team of 25 during «
Operation Iraq Freedom» and provided counseling to military personnel in a critical situation.
I am a highly skilled Business
Operations Management professional with substantial
cross functional experience in large - scale customer service and fulfillment
operations.
Coordinate all release activities across
cross functional teams, marketing, business, engineering, PMO, field
operations and training in successfully driving the release strategy and roadmaps.
Led
cross functional creative and technical team in creating customizable landing page template via content management system, which resulted in 60 % decrease in time required for landing page test
operations.
PROFILE Successful global finance and
operations executive with expertise driving change and implementing
cross -
functional strategic initiatives to improve business performance and manage risk, including turn - arounds and post-M & A integration.
Tags for this Online Resume: Management, business development,
cross functional skills,
operations, human resource, problem solving
Tags for this Online Resume:
operations management, process improvement, employee development, project management, contact center, Six Sigma, business analysis, technology implementation, business requirements, system integration, process design,
cross functional collaboration
Tags for this Online Resume: strategy,
operations,
cross functional, Legal Management, director, brand management, Team development, Contract Negotiations
Lead and empowered
cross functional teams to improve processes, streamline
operations and cost saving by tackling data a...
PROFESSIONAL SUMMARY Senior management engineering professional who delivers solid expertise and results in leading
cross functional teams of engineers, project managers, marketing, quality, validations and
operations.
Scientist / Lab Supervisor • Oversaw team activities including quality control, batch release, and legal compliance • Responsible for team training, work assignments, and overall product development • Developed training materials which cut training time by 50 % while increasing efficacy • Directed investigations regarding corrective actions and preventative actions • Restructured testing process reducing testing time and expense by 50 % • Conducted internal audits to ensure professional and efficient
operations • Authored IQ, OQ, and PQ plans, protocols, methods, and summary reports • Reduced batch cycle time from 6 months to 4 weeks by creating of
cross functional team • Motivated team members resulting in company loyalty and increased productivity
Professional Experience Audi of America (Herndon, VA & Auburn Hills, MI) 8/2006 — Present Manager, After Sales Marketing & Communications • Develop and guide the strategic direction and successful implementation of after sales marketing programs impacting customer loyalty and market share growth • Execute CRM systems delivering one - to - one customer messaging • Manage incentive and retention programs inclusive of performance metric setting, measuring, and reward program
operations • Serve as lead contact for the after sales business of
cross functional integration projects joining people, processes, and systems • Analyze data and market research to provide insight on customer retention opportunities • Manage multiple departments» budget to ensure profitable financial performance • Serve as a motivational public speaker in large and intimate settings