Sentences with phrase «current conflict management skills»

Not exact matches

SKILL HIGHLIGHTS Office administration Customer service Calendar management File and records management Time management Technical writing PROFESSIONAL EXPERIENCE 1/1/2015 — Current Administrative Assistant III, Treasury Division Federal Reserve Bank of St. Louis — St. Louis, MO Maintained calendars for officers, and used discretion to schedule appointments while avoiding conflicts.

PA Reps for staff development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems within the team * Assist in the hiring process * Assist in the preparation of performance reviews * Deliver performance reviews in conjunction with the Prior Auth Manager * Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Team.

Additionally, the incumbent must have conflict management and resolution skills and thorough knowledge of all current required legislation, licensing, and frameworks guiding childcare in Canada.

Wendy and I hope to go through pre-marital counseling sessions in order to better understand our strengths, differences, potential future and current conflicts, and to gain self - awareness, and grow in our skills in conflict management, as disciples of Jesus.

Some prime examples of these types of problems are poor communication skills, inadequate conflict management ability, the tendency to blame others for our own faults, poor parenting skills, personality flaws, the tendency to overly criticize or try to control those around us, and historical emotional predispositions that plague us in our current life and make us prone to such things as infidelity, failed marriages, poor parent - child relationships, etc..