Sentences with phrase «customer airline reservation»

Not exact matches

United Airlines (ual) is in the hot - seat once again after a customer said a ticketing agent canceled his reservation apparently because he was recording their interaction.

That's because an airline's revenue management department tells reservation agents what they're allowed to offer to customers, so having a reservation agent check with revenue management or transfer you to them allows you to appeal to the real decision - makers.

Consider: JetBlue customers making an airline reservation likely assume they are submitting their passwords to JetBlue for authentication, when in fact their credentials are being managed by a third party, Useablenet.

That's why we've proposed additional requirements that would increase compensation for passengers bumped from oversold flights; additional requirements that would enable customers to hold reservations without payment for 24 hours or to return tickets for a full refund within 24 hours of their purchase; and additional requirements that would make airlines reimburse your baggage fees if they lose your bags.

Aeroflot violated the rule on full - fare advertising and the rule requiring airlines to include a commitment in their customer service plans allowing consumers either to hold reservations at the quoted fare without payment, or cancel without penalty, for 24 hours after they book a flight.

To convert your Hilton Honors Points into airline miles, rail points or other loyalty points with a participating airline or rail rewards program, just contact your local Hilton Reservations and Customer Care center or go to the exchange section of your account.

Customers can find out how to get these discounts by visiting the website bconsale.com or by calling Pacific Coastal Airlines» toll free reservation line at 1.800.663.2872.

Wisbrun stated that the next phase is focusing more on customer benefits with improved IT infrastructure (sorely needed since many airlines» reservation systems still can not «talk» to each other) and opening additional SkyTeam - branded lounges in places like Beijing and Tokyo.

This personal information may include: your name and contact information, including physical address, email address and telephone number; information related to your reservation, stay or visit to a property; participation in a membership or loyalty program; purchase of products or services; personal characteristics, including date of birth, gender and nationality; passport number and date and place of issue; travel history; payment information; guest preferences; marketing preferences; dates of stay; preferred communication methods; business name, title and address; method of payment; credit card details, including the three or four digit CVV code; amount of charges for stays at properties; products and services received; reviews and opinions about our properties (if they are identified or associated with you); frequent flyer or travel partner program affiliation and member number; hotel and airline packages booked; groups with which you are associated for stays at hotels; information needed to provide products or services or administer the Loyalty Program, including transaction and correspondence details; information provided on membership and account applications; information maintained in individual customer profiles; and other types of information that you choose to provide to us.

If an American Airlines flight has been cancelled or excessively delayed, customers may cancel their reservation and request a full refund by visiting www.aa.com.

Additionally, some airlines are offering flexibility policies for customers wishing to change reservations.

While not even the most advanced chatbots have passed the Turing test, these tiny bits of code are great at everything from making airline reservations to handling routine customer service inquiries.

My expertise lies in coordinating and booking airline / accommodation / transportation reservations for individuals, groups, and businesses while responding to and resolving customer questions and concerns.

Successfully orchestrating travel arrangements — incorporating cruises, tours, airline and hotel reservations, and car rentals — for high - value customers to generate significant revenue growth.

The most common duties described in an Airline Ticket Agent resume sample are assisting customers, ticketing, taking payments, handling seat reservations and offering information about flights.

Delta Air Lines, Inc., Dallas, TX 02/2011 - 12/2011 Reservation Support Representative Provided exceptional customer service to Delta Airlines passengers, including the elite passengers and sky team partnerships.

• Industrious, meticulous and customer service - oriented individual, presently seeking a position as an Airline Reservation Agent at Delta Airlines.

• Highly organized, customer service - oriented, courteous and methodical individual, with over 6 years of experience of working as an Airline Reservation Agent, currently looking for a position at Swissport Airlines International.

Tags for this Online Resume: Aviation, Technician, Supervisor, Manager, Customer Service, CRM, Airline, Reservations, QC, Quality Assurance, Operations, Service, Flight, Food, Telemarketing, Travel, Agent, International, Trade, Shipping, Receiving, Entrepreneur, Production, Coordinator, Planner, Controller, Purchasing, Logistics, Freight, Aircraft, Fixedwing, Trainee, Training, Driver, Delivery, Mixologist, Server

Profile Shannon has over 20 years of outstanding management, customer service and sales experience, including call center and airline reservations.