You have to have a strategy to replace almost your entire
customer base each year.
We've experienced a 250 % increase in
our customer base this year.
Expanded
customer base year - over-year to 1,700 customers, while increasing annual revenue to over $ 2.1 million through referrals and providing market information; allowed LES to become the number one vender for non - hazardous liquid services in Colorado just under 5 years
Not exact matches
The advantage of having a small business with a smaller
customer base is that you are better able to provide your clients with the attention they deserve — the kind of attention that will keep them satisfied and loyal to you for several
years.
Harley, which commands about half of the U.S. big - bike market, has seen its U.S. market share erode in recent
years as it grapples with an ageing
customer base, weak demand from younger buyers and discounts offered by rivals.
Airbnb CEO Chesky confirmed that the California -
based company expected to double African
customer numbers this
year.
Late last
year, Officevibe, the leader in employee engagement software, released an unprecedented, real - time report on the «State of Employee Engagement,»
based on hundreds of thousands of answers from their
customer survey software.
A positive sign: The firm, founded in 2006, has accelerated its growth in the last
year, with its
customer base up about 22 % from a
year earlier, to 950
customers (that growth was about 9 % from a
year before that).
While marijuana legalization has spread around the country in recent
years, the product still remains illegal federally — but these brands are using the occasion to appeal to members of their
customer base who might be celebrating the annual event.
While walking in with lots of questions for those on the sales floor is totally acceptable,
customers who don't realize it's the busiest shopping day of the
year may feel let down when it's impossible for you to spend as much time catering to their requests, says Mike Wittenstein, founder of Storyminers, an Atlanta -
based customer experience and service design consultancy.
Anthony Smith, founder and CEO of Insightly, a
customer relationship management software startup
based in San Francisco, plans to more than double his 34 - employee roster this
year.
This
year it wants to dramatically expand its
customer base outside South America, with popular apps like PlayKids — which offers streaming, mobile - optimized videos and games for children — and FreeZone, which finds and automatically connects mobile devices to open Wi - Fi networks.
Coinbase said it would put the newly raised money toward bolstering its engineering and
customer support teams, opening a New York office for its professional trading operations, and continuing to develop Toshi, an Ethereum -
based messaging and wallet app that it debuted last
year.
Last
year New York City -
based Adafruit did a booming $ 10 million trade in sales of DIY open - source electronic hardware kits, so - called because project designs are free and publicly accessible, and
customers are encouraged to modify or «hack» the final product.
The approach appears to be working: Although the company is not yet profitable, it's been steadily increasing its
customer base both in retail stores and online, and doubled its revenue to $ 1 million last
year.
A LendingTree survey found that
customers who received five quotes on its platform for a typical 30 -
year home loan of $ 223,000 witnessed a difference of 52
basis points from the highest to the lowest quotes.
The two -
year - old New York City -
based mattress maker gained notoriety after videos of
customers «unboxing» their mattresses began proliferating online.
Over the course of Sarnova's 10 -
year partnership with Water Street, the company doubled its
customer base to serve more than 30,000 of the nation's hospitals, surgical centers and EMS providers.
Retailers should look at historical data to anticipate what
customers might be seeking
based on last
year's purchases and what they're likely to purchase again.
It's the sort of rapid gearshift that few companies ever experience, much less master: over the course of about five
years, FouFou Dog (FFD), a Markham, Ont. -
based dog apparel firm, has seen its revenue grow by more than 800 % — a steep growth trajectory matched by the company's shift from providing very specialized boutique goods, like jewelry and booties for small dogs, and to a far wider range of products suitable for mass merchandisers and large offshore
customers.
Perth -
based financial services group Pioneer Credit has delivered full -
year profit of $ 4.6 million in its first
year as a publicly - listed company on the back of strong gains in
customer payments.
It's not just Comcast either: Time Warner Cable (TWX) recently announced that it added 32,000 TV
customers in 2015, the first
year the company has increased its subscriber
base since 2006.
Both companies are betting that the same
customer base who would have laughed at the idea of paying $ 6 for a cup of coffee 20
years ago but now does so daily can be persuaded to do the same for a carefully steeped cup of Jasmine Oolong.
Since Chen came aboard late last
year, he's focused the company on its traditional
customer base of business users and outsourced other functions so the company can pay less attention to the consumer market.
Respondents have been in a leadership role at their respective small businesses for at least five
years and they are
customers of Waltham, Mass. -
based Constant Contact.
Thanks to the treaty, she says her four -
year - old El Monte, California -
based company is able to sell products at a cheaper price than it would cost
customers to rent tuxedos and formal dresses for little tykes.
The CRTC last
year approved a request by Bell Canada to charge its wholesale ISPs
based on how much their
customers use the Internet, but the firestorm kicked off two weeks ago when the rates were finalized.
The DHP Rosedale Metal Canopy Bed Frame has a 4.4 - star rating
based on 27
customer reviews, which isn't a ton, but we took into consideration that this model came out less than a
year ago.
Long - term loyalty of a
customer base is the best way to guarantee profitability for
years to come.
However, its acquisition of the Chicago -
based user design and app building company is a hat - tip to the need for a well - designed
customer experience, which has fueled acquisitions completed in recent
years by other large companies.
A few
years later, Rae transformed Syntenic into CloudOps when he decided to focus on the emerging cloud computing sector, leveraging many of his contacts in San Diego and Silicon Valley to build a
customer base for the new firm.
A Tesla spokesperson told Mercury News, «While we can always do even better, the BBB numbers are
based on a tiny number of
customer issues dating back several
years, most of which were resolved a long time ago.
San Francisco -
based Breeze, founded this
year, offers
customers week - by - week access to vehicles they can use to support jobs as drivers for Uber, Lyft and other sharing - economy platforms; co-founder Jeffrey Pang describes the service as an «equalizer» for those who want to get in on the action but don't have cars of their own.
With the hopes ditching its image as a sucker, this summer the Seattle -
based rugged outfitter REI, which
customers have jokingly referred to as «Rental Equipment Inc.» «Rent Every Item,» jettisoned its lifetime warranty return policy — giving
customers just a single
year to return or exchange items.
With 30
years of extensive banking experience with JPMorgan Chase and its predecessors, Rodriguez is responsible for driving the growth and profitability of a portfolio of approximately $ 6 billion in revenue, comprised of a national
customer base of over eight million households.
So why not look into the growth strategy tips of a pair of Stanford MBAs whose startup has expanded its
customer base nearly 200 percent a
year in the last two - and - a-half
years?
The SurePayroll Small Business Scorecard,
based on data from the company's 15,000 small business
customers, reported that hiring increased by 0.1 % in July, bringing the
year to date growth to 0.4 %.
Mr Sherwood said: «Cloud
based services are deployed in our Australia and New Zealand environments, AI bots have been working side by side with our personnel throughout this financial
year and we look forward to wider deployment of our recently initiated digital knowledge
base to maximise
customer retention and conversion.»
Growth from CenturyLink's broadband, hosting, and TV
customers wasn't enough to outweigh decreased income from higher - margin legacy services, which led the Louisiana -
based telecom to swing to a full -
year loss from a 2012 profit.
Actual results, including with respect to our targets and prospects, could differ materially due to a number of factors, including the risk that we may not obtain sufficient orders to achieve our targeted revenues; price competition in key markets; the risk that we or our channel partners are not able to develop and expand
customer bases and accurately anticipate demand from end
customers, which can result in increased inventory and reduced orders as we experience wide fluctuations in supply and demand; the risk that our commercial Lighting Products results will continue to suffer if new issues arise regarding issues related to product quality for this business; the risk that we may experience production difficulties that preclude us from shipping sufficient quantities to meet
customer orders or that result in higher production costs and lower margins; our ability to lower costs; the risk that our results will suffer if we are unable to balance fluctuations in
customer demand and capacity, including bringing on additional capacity on a timely
basis to meet
customer demand; the risk that longer manufacturing lead times may cause
customers to fulfill their orders with a competitor's products instead; the risk that the economic and political uncertainty caused by the proposed tariffs by the United States on Chinese goods, and any corresponding Chinese tariffs in response, may negatively impact demand for our products; product mix; risks associated with the ramp - up of production of our new products, and our entry into new business channels different from those in which we have historically operated; the risk that
customers do not maintain their favorable perception of our brand and products, resulting in lower demand for our products; the risk that our products fail to perform or fail to meet
customer requirements or expectations, resulting in significant additional costs, including costs associated with warranty returns or the potential recall of our products; ongoing uncertainty in global economic conditions, infrastructure development or
customer demand that could negatively affect product demand, collectability of receivables and other related matters as consumers and businesses may defer purchases or payments, or default on payments; risks resulting from the concentration of our business among few
customers, including the risk that
customers may reduce or cancel orders or fail to honor purchase commitments; the risk that we are not able to enter into acceptable contractual arrangements with the significant
customers of the acquired Infineon RF Power business or otherwise not fully realize anticipated benefits of the transaction; the risk that retail
customers may alter promotional pricing, increase promotion of a competitor's products over our products or reduce their inventory levels, all of which could negatively affect product demand; the risk that our investments may experience periods of significant stock price volatility causing us to recognize fair value losses on our investment; the risk posed by managing an increasingly complex supply chain that has the ability to supply a sufficient quantity of raw materials, subsystems and finished products with the required specifications and quality; the risk we may be required to record a significant charge to earnings if our goodwill or amortizable assets become impaired; risks relating to confidential information theft or misuse, including through cyber-attacks or cyber intrusion; our ability to complete development and commercialization of products under development, such as our pipeline of Wolfspeed products, improved LED chips, LED components, and LED lighting products risks related to our multi-
year warranty periods for LED lighting products; risks associated with acquisitions, divestitures, joint ventures or investments generally; the rapid development of new technology and competing products that may impair demand or render our products obsolete; the potential lack of
customer acceptance for our products; risks associated with ongoing litigation; and other factors discussed in our filings with the Securities and Exchange Commission (SEC), including our report on Form 10 - K for the fiscal
year ended June 25, 2017, and subsequent reports filed with the SEC.
If Netflix sees high revenue increases over the next couple of
years,
based on strong subscriber growth,
customer retention, and low marketing spend, he predicts the share price could reach $ 480.
Company: Telegraph Hill Robes, San Francisco
Customer Base: Upscale hotels and spas Old Sales Cycle: Six months to two
years New Sales Cycle: Three months
Now we assume that 10 % of our
customer base could turn over in a
year due to acquisition or bankruptcy.»
As it happens, Jackson is home
base to C Spire, a 26 -
year - old telecommunications powerhouse that has grown into the largest privately held mobile service provider in the U.S. Jackson is also the place where bnotions, a growth - oriented Toronto software developer, scored its first really crucial export client, with a
customer loyalty mobile app that quickly delivered the goods.
Like many companies Road ID provides an effective solution to a real problem — but how have they managed to build a
customer base and average 50 percent
year - over-
year revenue growth for the past nine
years?
By building your database with the names and email addresses of interested
customers, you can utilize your Black Friday success to build your overall
customer base throughout the following
year.
«In just a few
years, we've grown from a handful of software developers and scientists to a team of more than 1,200, inventing new capabilities and products on behalf of millions of
customers around the world,» said Rohit Prasad, Amazon's Boston area -
based vice president and head scientist of Amazon Alexa.
Tratt is using much of the $ 3 million raised this
year to flesh out the development team (11 employees and counting), improve the product (a web -
based version rolled out this summer) and offer above - and - beyond
customer service (Haiku Deck employees like to surprise
customers who make a support request by picking up the phone and calling them).
California -
based OnLive, backed by AT&T and BT Group, launched at last
year's E3 with major studios including Electronic Arts and Ubisoft supplying top - tier console games, which
customers pay to access on a computer or television.
The company said it now expected to add 3.7 million to 3.9 million branded postpaid
customers on a net
basis this
year, compared with its previous forecast of 3.4 million to 3.8 million.