Sentences with phrase «customer claims resolution»

Unless you're looking for an insurance provider with top - notch customer claims resolution, Progressive is one of the best auto insurance companies in the state.

Not exact matches

Despite the downright nastiness that has been lobbed in Amazon's direction for what it claims to be its fight for its customers and low prices, Amazon has openly encouraged readers to purchase Hachette titles from other sources until a resolution can be reached.

Rumors have consistently claimed that Apple's next generation iPad mini will come with a high resolution Retina Display, the kind customers find on the full - fledged iPad.

Writing for Legal IT Professionals, in an article entitled: Web - based Dispute Resolution Systems Gain Traction as Court Delays and Low Value Disputes Surge, Christy highlights how Alternative and Online Dispute Resolution techniques are being applied by private companies seeking to compete with court's claim for «customers».

Customers say The Hartford provides a good purchase experience and provide excellent claims - resolution.

Other customers have said their experiences were fine, and got fair resolution and settlement of claims.

Good insurance companies provide a variety of coverage and service options, great customer service, and a smooth claim resolution process, all at an affordable rate.

Provided efficient and courteous service to internal business partners and external customers concerning investigation and resolution of claims.

Seeking customer focused candidate for role handling collections, verifying benefits, following - up with patients, and working with insurance companies for claim resolution of patient accounts.

Medical Office Administration Conflict Resolution......... Claims / Benefits......... Training......... Customer Service......... Delivers Results

Medi - Cal / Medicare Billing / Coding Customer Service Research UB - 92 / CMS 1500 POS Eligibility Problem Resolution Research Eligibility / Claims Status

• Bachelor's degree or two years of experience working as a claims adjuster • Current adjuster license or equivalent certification • Demonstrated understanding of claims investigation and dispute resolution processes • Able to deal with potentially difficult customers in stressful situation • Excellent communication skills

• Working knowledge of information technology tools such as data warehousing programs and all of the applications in the Windows Professional suite • Expert understanding of front office operations and how those tasks are integrated to help improve overall performance • Familiarity with insurance claim submission and resolution processes • Able to work well as a member of a team • Excellent customer service and communication skills

• Well - researched in several current insurance carrier options • Familiar with provider incentives offered to encourage enrollment • Working knowledge of the claim submission and resolution processes • Excellent customer service skills • Recognized as being an extraordinary communicator and listener

ICD - 9 / CPT Claim Forms • Electronic Claims • Medical Terminology • Patient Relations • Billing / Collections Communications • Conflict Resolution • Confidentiality / Professionalism • Customer Service / Support Insurance Billing • Administrative Support • Office Operations • Culturally Sensitive

Job duties may also require a pharmacy technician to help patients with their insurance claim and health plan applications (see Reference 2 and 3); as part of these job duties, the technician obtains customer information for such requirements as eligibility verification and benefit - related issue resolution (see Reference 2).

My goal is to add value in an Operations position, using my extensive background in Customer Service, specifically directing strategic planning, contract negotiations, claim processing, inquiry resolution and directing call centers.

Create / Edit documents for accuracy Answer Telephones Excellent Customer Service Data Entry 10K @ 14,112 KSPH Accurate @ 49 WPM Evaluate Claims Problem Resolution Alpha / Numeric Filing Inventory MS Office Suite Medical Billing

Medicaid / Medicare Billing / Coding Customer Service Research UB - 92 / CMS 1500 Problem Resolution Research Eligibility / Claims Status

Tags for this Online Resume: Benefit Specialist, Appeals Specialist, Quality Assurance, Claims Representative, Project Coordinator, Customer Resolution Specialist, Telecommute, Customer Service, Clinical / Code Review, Claim Investigations, Data Support Specialist, Adjustment Specialist

Tags for this Online Resume: Visionary Leader, Tenacious, Critical Thinker, Litigation Manager, Benchmarking, Compliance, Regulatory, Workforce Development, Trials, Change Management, Organizational Development, Trainer, Financial controls, Insurance, Contracts, Competitive Negotiation, Conflict Resolution, Ethical, SEC Reporting, Budgets, Customer Service, Claims Management, Business Operations Acumen, New Business Development, Controlling Cost, Reducing Legal Spending, Mentor, Charismatic Leader, Dedicated, Quality, Word, Excel, PowerPoint, Self - motivated, Speed, Reliability, Performance, Dependable, Prepared, Legal, Dynamic, Focused, Bottom Line, Insight, Manager, Project Manager, Microsoft Office Suite

Enrollment Benefits Expertise Customer Service / Support Liaison / Claims Resolution HIPPA Regulations Knowledge Provider Education Cost Effective Healthcare

Provide exceptional service at all times Review and assist with Auto Insurance coverage and billing needs Process transactions and proactively provide recommendations based on customer needs Interprets and understand policy contracts and needs to implement resolutions (Assist sister department) Process «First Notice of Loss» capture new claims and services existing claims Explain and frame updates and expectations for customers on when claims updates would be provided.

Professional Experience United Healthcare 05/2009 — Present Network Account Manager • Generated new business consistently exceeding company production goals • Managed company databases and staff ensuring timely completion of company projects • Oversaw claim resolution, provider performance, and provider appeals • Handled all lines of company products including Medicare, Medicaid, and commercial plans • Provided excellent customer service guaranteeing client satisfaction

Tags for this Online Resume: Claim Management, General Liability, Automobile, Training & Development, Claim Evaluation & Resolution, Customer Satisfaction, Strategic Leadership

The Vitamin Shoppe Customer Care Call Center (City, NJ) 10 / 2003 — 6/2007 Technical Product Information Agent / Customer Care Associate • Oversaw all product inquiries and ensured accurate, coordinated corporate responses • Trained, managed, and supported Customer Care team and Retail Communications group • Researched and implemented product information changes with developers and vendors • Provided timely resolutions for client health complaints and product defects • Tracked late or lost shipments and corresponded with mail carriers to remedy errors • Processed returns, freight claims, and other transactions in an accurate manner • Served as liaison with vendors, retail stores, customers, and Better Business Bureau • Performed all duties in a professional, positive, and timely manner

Skills Summary ♦ Insurance Analysis ♦ Workflow Organization ♦ Staff Leadership ♦ Departmental Efficiency ♦ Claims Administration ♦ Customer Service ♦ Issue Resolution ♦ Quality Control / Audits ♦ Professional Attitude