Sentences with phrase «customer data collection and analysis»

Not exact matches

«The explanation for this phenomenon is likely to be found in inadequate satisfaction data collection and analysis derived from a general misunderstanding of just how valuable satisfied customers are to the firm,» Fornell said.

His expertise is in the areas of systems thinking; shared leadership; strategic planning; data collection, measurement, information, and analysis; customer service; and aligning school districts as professional learning communities.

They are required to support the customer in data collection for the risk analysis part of insurance underwriting, and to complete all the necessary paperwork with them and / or on their behalf in order for their risks to be underwritten with effective policies.

A Database Marketing Specialist with many years of experience, many successful projects, possessing sound knowledge in data collection and data analysis, with a history in maintaining very good relationship with the other employees and customers.

• Proficient in review and analysis of transactions, sheet balancing and financial auditing • Expert in conducting ratio trends and cash flow analysis • Known for understanding, following and implementing company's financial policies • Demonstrated ability to interact with customers for data collection and account verification • Track record of reducing lease default rate by implementing thorough background check protocols prior to loan sanctioning

Tags for this Online Resume: Call Center, Credit and Collections, Customer Accounts, Electronics, Core Based Trees, Data Analysis, Engineering, English Language, Microsoft, Microsoft Office

I have made numerous presentations, led technical teams in data repair and installation, human resources, wired and wireless, billing process development and management, procurement, payroll, budgeting, root cause analysis, process development, budgeting, customer interface and collection...

Data entry, customer service, collection and analysis of blood and body fluids, tracking and recieving of lab results.

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Professional Experience JP Morgan Chase (Tempe, AZ) 3/2006 — Present Assistant Vice President — Prime Securitized Collections (4/2010 — Present) • Recommend and implement specific procedures to ensure maximum effectiveness and efficiency of service, while establishing efficient operational policies, technological support systems and budgets • Assist in long - term strategic planning for related departmental section, ensuring the attainment of all departmental goals through detailed reporting, trend utilization, and performance tracking • Hold responsibility for the compilation and analysis of statistical data relative to unit productivity, monitoring live calls and providing feedback to staff, coaching, and issue resolution concerning collection and loss mitigation activities • Manage various teams of supervisors, including personnel issue resolution and functional task delegation • Utilize exceptional problem solving abilities while dealing with conflicting financial and personnel variables, developing and recommending viable courses of action as required • Ensure timely performance management of all staff, communicating expectations and closely supervising job functions • Travel to Manila to train staff on loss mitigation processes, train supervisors on procedural adherence, develop customer satisfaction, negotiations, and conflict management documents, and facilitate training class utilization