A reputable service provider will uphold client satisfaction by offering such services as free - of - charge revisions or a money back guarantee should
the customer feel unhappy with any aspects of the work.
Not exact matches
The goal of
customer service is to transform an
unhappy customer into a
customer who
feels thrilled about how well they were taken care of.
In restaurants, only a small handful of
customers complain in the hopes of getting a discounted meal or free service... but most people only express a concern if they truly
feel unhappy or uncomfortable.
It is so effective that
customers often
feel unhappy about its unavailability at times.
There are several
unhappy customers who
felt cheated out of money, and who continue to be charged even with numerous calls and emails to try and cancel.