Sentences with phrase «customer field issues»

Built a new SQE sustaining team supporting customer field issues, reproduced them in the lab, risk assessed them, assisted development with root cause analysis

Not exact matches

«Like choosing a doctor, the customer's lack of specified knowledge in the field makes trust an essential issue,» the Forrester report notes.
This could theoretically result in problems if adults are in the seats in case of an accident, though Tesla says that they haven't seen anything related to this issue in the field, or in any customer car as of yet.
Our content writers and strategists will then work to take issues your customers are asking about and turn it into content for your brand and have readily available answers so you can be go - to for anything related in your field.
Related: ESPN issues official apology for Brent Musburger's comments during National Championship game Related: Aaron Murray tweets about AJ McCarron's girlfriend and McCarron responds on Twitter Related: Darnell Dockett tries to pick up AJ McCarron's girlfriend through Twitter Related: Jon Gruden attends WWE Raw instead of watching the BCS National Championship game Related: Lou Holtz was very sad after Notre Dame's loss Related: AJ McCarron and Barrett Jones push and shove each other during on - field argument Related: Musburger drools over A.J. McCarron's girlfriend Related: Lee Corso following the game: Alabama beats N.D. 20 times in a row» Related: Clinton - Dix has amazing interception Related: Amazon crowned Notre Dame as winner in email to customers
«With a commercial license issued, and with the field built, we will continue with operational tests, generating and delivering grid - connected power to paying customers
In «An Upbeat Crowd: Fast In - store Music Alleviates Negative Effects of High Social Density on Customers» Spending,» appearing in the September issue of The Journal of Retailing, the authors describe a six - week field experiment in 2014 that tested the interaction between manipulated music tempo and measured social density.
Self - motivated and enthusiastic about our work in the careers field, she inputs to government policy and translates that policy to our operational contracts, providing innovative solutions to our clients issues while not losing sight of the customer experience.
Having been in the field for some time, TradeKing has functional customer support structures to make sure that your trading is not held up by hitches or any other issues that may crop up when you are on their interface.
We do, however, make an effort to field member issues related to stays and the Marriott Rewards program to the appropriate customer support agents.
Customer service professionals give information, resolve issues and provide support and across diverse roles ranging from dispatchers to field technicians.
Resume samples in the field make display of skills such as construction expertise, customer service, good observational skills, knowledge of construction issues, being able to work with mathematical concepts, and practical skills.
Escalated issues to third party vendors; provided assistance to field representatives, and followed - up to ensure customer satisfaction
Please apply directly to this positing Responsibilities • Provide level 1st & 2nd level technical assistance in analyzing, diagnosing, replicating and troubleshooting customers reported issues to resolution on Microsoft Windows 7 OS • Manage assigned support incidents and maintain up - to - date status in the Numara Ticketing Systems Console - Escalate unresolved issues that require more in - depth knowledge to engineering in a timely manner • Teach new employees on basic computer, Wi - Fi, and cell phone features & functionality • Create reproducible test cases, when necessary, for customer reported issues - Report and submit product defects in the bug tracking system - Create new knowledgebase articles and keep them up - to - date - Provide after business hour support on a rotation basis • Image and configure new PC equipment for deployment (MS MDT, SCCM, Numara) • Keep Technical Support equipment organized and readily available for deployment • Deploy hardware and software to employees Qualifications • Bachelor's degree in Computer Science or related field of studies • Comfortable teaching large groups • Knowledge of Dell Laptops and repair • Strong analytical, troubleshooting, and problem solving skills • Extensive Windows 7 knowledge • Databases, preferably, SQL Server • Read and understand log and config files • Support, QA, training or field experience with enterprise software, preferably monitoring and / or performance suites, or system administration experience • Experience creating documentation, procedures, and knowledge base entries • Excellent written and verbal communication skills required • Excellent customer service skills required Please apply directly to this positing.
Essential work responsibilities of a Field Service Technician are providing customer support, running maintenance tests, diagnosing technical issues and errors, creating service reports, documenting processes, cultivating positive relationships with customers, following company procedures, reading service bulletins, adhering to safety standards, understanding customer requirements, collaborating with technical teams, and using field automation sysField Service Technician are providing customer support, running maintenance tests, diagnosing technical issues and errors, creating service reports, documenting processes, cultivating positive relationships with customers, following company procedures, reading service bulletins, adhering to safety standards, understanding customer requirements, collaborating with technical teams, and using field automation sysfield automation systems.
Essential functions listed on a Planning Assistant example resume are developing planning studies, collecting statistical data, liaising with clients, solving customer issues, conducting field evaluations, and attending meetings with local officials.
Resume samples in the field highlight duties such as receiving and storing items, solving customer issues, maintaining storeroom documents, checking goods for damage, handling inventory control, and making sure the storeroom is clean and organized.
Resolve issues and complaints on equipment in the field with the satisfaction of customers.
Global Leadership: Led new product training for 100 + globally dispersed field engineers, increasing their productivity and reducing delays in resolving customer issues by 70 %.
Billing Clerks work in the finance field and are mainly responsible for issuing invoices to customers and maintaining customer files.
Provided remote telephone support for LAN and telecom to both technicians and end - user customers; designed solutions to resolve issues over the phone and in the field.
I can handle switch operations, field operations, customer installations, customer solutions and customer service issues.
Candidates must meet the following requirements for consideration: • High School Diploma • At least 2 years experience in Data Entry / customer Service or related field • Excellent verbal and written communication skills • Make good decisions and resolve issues in a clear, calm, and diplomatic matter • Computer literate - Proficient with Email and Microsoft Word • Able to work in a team environment
MAJOR DUTIES AND RESPONSIBILITIES Perform basic installations, disconnects, reconnects, service... Field Engineering Escalate unresolved customer issues to supervisor Clean the premises of all...
• Organized and processed paperwork, reports and all kinds of claims documentation • Entered, recorded and reviewed claims into claims information management system • Performed verification checks on the customer / claimant loss - claims following company's standard policies and procedures • Attended to clients, claimants, field appraisers and management queries, regarding claims using the claims MIS • Forwarded appropriate claims for new losses verifying data for accuracy • Performed billing and payment processes • Processed routine claims transactions related to reserves and issued required checks or receipts • Resolved all kinds of issues / problems regarding claims and payments • Regularly run and generated claims reports for management • Gave formal presentations regarding all claims activities to the senior management at the bimonthly • Utilizing outstanding communication and interpersonal skills maintained strong and positive relationships with the providers, the claimants, and the clients • Provided company with necessary clerical support like handling fax, attending and making telephone calls as directed, filing and photocopying, matching checks with receipts etc. • Prepared, updated and organized customer and client's files • Managed all types of correspondence preparing, reviewing and sending memos, letters, emails, reports, applications, and forms • Provided effective CSR to providers, field appraisers, agents, insurance agencies, clients and customers • Matched incoming emails, mails, and faxes with the claims records • Arranged and set up medical appointments for health claims • Kept department's office supplies stocked • Maintained confidential claims information including correspondence with sensitive information • Accelerated claims correspondences as well as updated claims diaries • Worked in a team on several pilot claim projects • Reviewed and kept the record of closed files
Worked cooperatively with field personnel to resolve customer programming and billing issues
Lead CRT SQA engineer for customer escalations, identifying, recreating in - field issues and bugs, and working with development to prioritize the issues, and test solutions / fixes.
Investigates and resolves issues or problems for the sales field, providers or other internal customers.
Seeking a challenging position in the Customer Service and or Help Desk Field * Experience in providing unwavering commitment to Customer Service and I.T. Support with the ability to build productive relationships resolve complex technical issues
Tags for this Online Resume: Program and Project Management, Business Analysis / Process and Data Analyst, Software Quality Assurance (SQA),, Requirements Management, Configuration Management, Defect Management, Quality Systems Development and Quality Management, Business Process Vision and Policies, Organizational Development and Re-engineering, Business Systems Requirements Specification, Course Development and Technical Training, Process and Training Documentation and Technical Writing, Product Design and Qualifications (power and packaging), Component Engineering (analog and materials), European and Asia Pacific business experience, Data Base Development and SQA, Use Case Modeling, Requirements and Defect Management, Issue Management, Document Management, KPI Definition, Analysis and Business Process Improvement, Use Cases Development, Test and Training, Internal Audit Planning, Implementation and Management, Hardware and Software PLC Management, Software Development Life Cycle (SDLC), Product Safety, EMC, EMI Environmental Management, Manufacturing, Customer and Field Support, Standards and Regulatory: UL, CSA, IEC, ISO, VDE, BSI, KEMA, FCC, FDA, PTT, BABT, OSHA, NEC, Sarbanes - Oxley (SarbOx / SOX), COBIT, Standards Making Committees: ECMA TC12, CBEMA ESC2, TIA, Process Frameworks: ISO 9000:2000 and TL 9000 (cGMP / QS9000 equivalent), CMMI, ITIL, SWBoK, PMBoK, RUP, and Sarbanes - Oxley compliance, Mass Quality Award / Baldridge Evaluation / Implementation, ODI and Rummler - Brache Process Improvement Methods, Metrics and Tools: TQM, SPC, TL9000 and GR - 929 metrics implementations and Six Sigma tools and methodologies
10 years in the electro - mechanical design field, followed by 24 years as an ISO9001: 2015 multi-site leader, customer issue resolution manager and team building facilitator.
• Efficiently interfaced and communicated with customers to identify needs, field questions, and resolve system issues.
Reported to management on customer problems, field conditions, safety issues and policy problems.
Support Specialist skilled at resolving complex customer service issues in the fields of Healthcare and Payroll
Responsible for preparing project result summaries, workload, and high cost reports while managing the inventory of equipment, such as, cables, coils, and ordering supplies as necessary Handled inbound and outbound calls regarding repairs, job status, cable installation, material reports, and Verizon customer concerns while resolving issues, record messages, dispatch field technicians and scheduling follow - up appointments.
I have Troubleshooted performance issues in the factory line, in conjunction with field service and the customer.
So, my team at LaMar's Donuts and I peered through our customer's perceptual periscope to address the third step — see the Journal of Retailing's eight steps identified in the August issue's «Field Report» — in building an image: determine how other stores rank on the dimensions that are perceived, sensed and sought by potential customers.
The Motion CL900 Tablet PC solves some of the key issues our business customers are facing when working in the field or moving around an office by allowing them to run the Windows applications they depend on through a mobile, large - screen tablet that is both robust and lightweight,» says Jim Senko, Telus vice-president of small and medium business.
a b c d e f g h i j k l m n o p q r s t u v w x y z