Sentences with phrase «customer frustration»
"Customer frustration" is a term used to describe the feeling of dissatisfaction or irritation that a customer may experience when they encounter problems or difficulties with a product, service, or interaction with a company. Full definition
Excellent communicator and patient provider of constructive guidance during moments of customer frustration.
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This report allows you to better optimize your customer support team schedule and eliminate customer frustration.
These tools can help lower customer frustration, help them better engage with your company and increase retention rates, especially if whatever you're offering is complicated.
Plus, their experience on the sales floor means they likely know more than you do about specific customer frustrations.
All functions involved in customer frustration need to be accountable for improvement in customer satisfaction and loyalty.
QantasLink cuts flight numbers to combat cancellations in a bid to quell customer frustration over cancelled flights.
Being transparent about details like this can reduce customer frustration and help prevent anger from spilling over to social media when customers are waiting to speak to a corporate representative.
It would surprise me if Amazon release the Kindle into our markets without significant global access as customer frustration would be huge along with the associated backlash.
Resolved customer frustrations due to busy store location and high wait times by initiating a new greeting process, welcoming all customers within 30 seconds of store entry.
After answering hundreds of thousands of customer support requests, we've discovered that a big source of customer frustration is silence, not the actual time it takes to answer a customer's question or resolve their problem.
BA is blaming the fall on a combination of Eurostar's growing success and customer frustration over hand luggage restrictions, which were lifted at most major UK airports earlier this month.
That means if something goes wrong with the service, there can be delays in getting things fixed, which leads to customer frustration.
Customer frustration is the most common cause of customer churn.
«Too many choices makes decisions hard and can lead to customer frustration.»
I sent a secured message to American Express, explaining the situation and urging them to relay their customers frustration at these changes to HHonors.
«You think you're buying like a Kingston or a SanDisk but you're actually not, and they're extremely poor quality, they're slow, they sometimes just stop working, and it gives people huge number of issues, apps crashing all the time, users losing data, a lot of basically complaints and customer frustration,» he added.
Barra: «You think you're buying like a Kingston or a SanDisk but you're actually not, and they're extremely poor quality, they're slow, they sometimes just stop working, and it gives people huge number of issues, apps crashing all the time, users losing data, a lot of basically complaints and customer frustration.»
Understanding of customer frustration and ability to diffuse potentially disruptive behavior