Sentences with phrase «customer hardware upgrade»

Following up on a story we broke last week: it looks like Rogers Wireless has reverted back to a 24 - month term for their customer hardware upgrade program.

Not exact matches

«While some near - term upgrade activity may be associated with failing hardware of aged devices, customers with the flexibility to extend the life of their devices may choose to do so until OLED panel and incremental functionality are more widely available,» Lamba writes.

While some near - term upgrade activity may be associated with failing hardware of aged devices, customers with the flexibility to extend the life of their devices may choose to do so until OLED panel and incremental functionality are more widely available.

Those enhanced resources include a contemporary video conferencing system that allows customers and manufacturers to be directly involved in the creative process, fully integrated on site marketing research and testing facilities to gather pre-launch consumer insights and feedback and upgraded design hardware and software for enhanced modeling capabilities.

laptop repair and service jaipur http://www.jicsindia.com/ Jics arena training institute — certified it & hardware courses for bright career of students Laptop Service Centre in Jaipur is a professional Laptop repair centre, in the Rajasthan offers a comprehensive range of Laptop Services in Jaipur We repair and upgrade services along with friendly customer service.

The thicker gears, the improved carriers, upgraded clutches are all part of a set of hardware actions that translate to superior performance and durability for the customer.

Customers will have to go to the dealership for a hardware and software upgrade.

We're also happy with the drop in Gingerbread users which we hope is due to both more Ice Cream Sandwich updates releasing around the world as well as customers who are upgrading to newer Android hardware.

This would give Apple a major advantage over the Surface Pro in the 2 - in - 1 battle, especially if the May 23 unveiling doesn't bring any other upgrade for Microsoft customers than hardware.

administrative, Asset Management, ATM, Banking, budget management, budget preparation, budget, cable, change management, compliance reporting, hardware, consultant, client management, conversion, client, clients, Customer Relations, customer satisfaction, databases, decision making, Delivery, Dell, desktops, documentation, driving, due diligence, Facilities Management, financial, Help Desk, HP, inventory, Leadership, team leadership, leadership skills, Lexmark printers, managing, Marketing, meetings, Mental Health, Office, negotiation, Network, order entry, PC's, personnel, policies, problem resolution, process design, processes, Procurement, progress, Project Management, Project Coordination, proposal, quality, quality assurance, Retail, risk management, Sales, scheduling, schematics, SDLC, sound, specification, Staff Management, strategy, T - 1, unique, upgrades, vision, wCustomer Relations, customer satisfaction, databases, decision making, Delivery, Dell, desktops, documentation, driving, due diligence, Facilities Management, financial, Help Desk, HP, inventory, Leadership, team leadership, leadership skills, Lexmark printers, managing, Marketing, meetings, Mental Health, Office, negotiation, Network, order entry, PC's, personnel, policies, problem resolution, process design, processes, Procurement, progress, Project Management, Project Coordination, proposal, quality, quality assurance, Retail, risk management, Sales, scheduling, schematics, SDLC, sound, specification, Staff Management, strategy, T - 1, unique, upgrades, vision, wcustomer satisfaction, databases, decision making, Delivery, Dell, desktops, documentation, driving, due diligence, Facilities Management, financial, Help Desk, HP, inventory, Leadership, team leadership, leadership skills, Lexmark printers, managing, Marketing, meetings, Mental Health, Office, negotiation, Network, order entry, PC's, personnel, policies, problem resolution, process design, processes, Procurement, progress, Project Management, Project Coordination, proposal, quality, quality assurance, Retail, risk management, Sales, scheduling, schematics, SDLC, sound, specification, Staff Management, strategy, T - 1, unique, upgrades, vision, workshops

Typical tasks seen on a Computer Repair Technician resume sample are answering to customer inquiries, providing cost estimates, visiting users at home, upgrading hardware and software, performing repairs, and testing applications.

Specializing in planning, building, or upgrading existing infrastructure, optimizing performance, while evaluating existing hardware / software; Suggesting minimal / optimal requirements by offering the most efficient and cost friendly solutions, including products and services, for SMB customers.

Sales Associate 6/1/2015 — 9/1/2015 Car Toys — Belltown, MI Advised customers of automotive electronics upgrade options Researched and provided technical assistance for DIY customers and installers Assisted customers with selecting compatible wiring harness and hardware for upgrades.

Bain and Company, Torrington, WY 2/2008 — 5/2011 Help Desk Assistant • Assisted customers with installations and upgrades by providing them with step by step guidance • Gauged customers» problems by engaging them in conversation, and provided them with viable solutions • Provided support to technical teams in installing hardware and software, and performing upgrades on them • Monitored and identified network connectivity issues, and ensured that they were communicated to supervisors • Created and maintained logs of information on service calls and provided resolutions

Bridge Help, Bowbells, ND 11/2004 — 8/2011 Help Desk Agent • Responded to incoming calls for information and assistance by following a standard script • Walked customers through installation procedures and troubleshot their problems over the telephone • Created tickets for escalated issues, and ensured that they were followed up on in a consistent manner • Provided customers with information on available upgrades and ensured that they were kept updates about technical specifications • Assisted walk - in customers with their problems, including handling installations and upgrades, and software and hardware configurations

• Act as the first point of contact for customers or users looking for solutions to their information technology problems • Coordinate and schedule information technology support through tickets • Review incoming tickets and determine priorities by figuring out which ones need the most help • Respond to tickets by providing step by step guides or asking for additional information • Communicate with customers to keep them in the loop about service ticket progress • Interview customers directly or over the telephone to acquire details of problems with their computers or peripherals • Assist customers by working out reasons for faults and explaining why they transpired • Troubleshoot software and hardware issues including license problems, file corruption and component malfunction • Set up new computer systems and peripherals and upgrade existing ones • Install and configure operating systems and monitor and maintain networks and systems • Set up new user accounts and profiles and handle any corresponding password issues • Resolve incidents with peripherals such as printers, copiers and scanners • Track daily performance of systems and conduct analysis in order to improve system performances

Resolved issues with Customer Hardware and software issues; Repaired or replaced faulty hardware, installed and upgraded Computer Firmware and Software to latest version (Lotus Email, Microsoft Office, Ghosting, and proprietary sHardware and software issues; Repaired or replaced faulty hardware, installed and upgraded Computer Firmware and Software to latest version (Lotus Email, Microsoft Office, Ghosting, and proprietary shardware, installed and upgraded Computer Firmware and Software to latest version (Lotus Email, Microsoft Office, Ghosting, and proprietary software)

• Arbitrate software application installation and upgrading processes, system inspection and troubleshooting procedures • Execute network channeling, wireless configuration and connectivity set up • Evaluate existing routing, LAN / WAN, network type and security status and take measures to enhance the same • Collaborate with telecommunications department to ensure delivery of highest quality network services to customers • Coordinate with IP service providers for inter and intranet provision and maintenance • Identify hardware and software threats proactively, initiate maximum protection SOPs for the same and recover systems in case of infection • Facilitate users in creating and maintaining new accounts • Conduct regular analysis and maintenance of voice, video and data communication networks • Carryout problem identification, resolution and general troubleshooting of network related issues • Generate and handle email, data distribution and communication systems • Provide help desk support and perform hardware and software installation and network configuration • Take periodic backup of systems and provide the users with same in case of system collapse • Repair and replace faulty or damaged network cabling as and when required • Facilitate the team in development of new network designs and architecture • Connect user servers with other servers at various workstations using localized internet services • Initiate, develop, implement and enhance network security policies • Track and resolve fault tickets using latest TCP based troubleshoot strategies in minimal time • Determine all aging servers and systems and upgrade the same to latest Operating System versions • Maintain productive business relations and effective communication channels with department coordinator and broadband vendors

Adobe Acrobat, Agile, AP, budget, Hardware, Content development, customer services, Customer support, Detail oriented, documentation, Editing, edit, Employee training, HTML, IDs, Illustration, Indexing, Notes, managing, meetings, Mentor, Microsoft Dynamics, Excel, Microsoft Office, office, page layout, testing product, Proofreading, Quality Assurance, RoboHelp, scheduling, scrum, scripts, Microsoft SQL Server, SQL, stories, strategy, technical writing, Technical writing, Upgrade, Visuacustomer services, Customer support, Detail oriented, documentation, Editing, edit, Employee training, HTML, IDs, Illustration, Indexing, Notes, managing, meetings, Mentor, Microsoft Dynamics, Excel, Microsoft Office, office, page layout, testing product, Proofreading, Quality Assurance, RoboHelp, scheduling, scrum, scripts, Microsoft SQL Server, SQL, stories, strategy, technical writing, Technical writing, Upgrade, VisuaCustomer support, Detail oriented, documentation, Editing, edit, Employee training, HTML, IDs, Illustration, Indexing, Notes, managing, meetings, Mentor, Microsoft Dynamics, Excel, Microsoft Office, office, page layout, testing product, Proofreading, Quality Assurance, RoboHelp, scheduling, scrum, scripts, Microsoft SQL Server, SQL, stories, strategy, technical writing, Technical writing, Upgrade, Visual Studio

Multi-talented customer service professional specializing in hardware repairs, upgrades, and installs including: IBM, HP, Dell, NETAPP, EMC, and Cisco UCS.

Core Competencies IT Administration • Software / Hardware Knowledge • End User Relations • Problem Resolution • Communication Software Installation / Upgrade • Telecommunications Topology Configuration • Customer Service / Support

SUMMARY Highly motivated Software Test and Systems Integration Engineer with 25 plus year experience in telecommunication and networks, developing high - level test design specifications, creating customer specific databases and configuration for system integration, software & hardware upgrade, and network interconnect.

• Installed, configured, and managed multiple web sites supporting global trading, e-commerce, e-treasury, and business credit in technical environment encompassing Solaris2.6 through 2.10, HP - UX 10.20 and 11.00, AIX 4.2.5 - 5.0 operating systems • Managed DNS, DHCP, NIS, NIS +, FTP, HP OpenView, LDAP, and Apache web administration • Streamlined the business credit process by developing a communication system between the proxy server, IBM Mainframe, and Apache web server using Jet 3270 Emulator • Applied Veritas Volume Manager to provide High Availability (HA) and NFS fail over using the Veritas cluster for numerous Sun E250 - E15K and HP Superdome 9000 servers • Administered backup and recovery using LEGATO backup solution • Performed hardware and software upgrades and built new Sun and HP servers to incorporate Oracle and Sybase RDBMS • Migrated ADSM backup to Veritas Netback up and Autosys 3.4 running on AIX3.3.3 to Autosys 3.5 running on Solaris 2.7 • Employed EMC software for HA and automatic fail over and managed BMC software to monitor operation, development, and administration • Supported HSBC's branch banking on an RS 6000 platform running AIX • Optimized data security through close cooperation between Network Administration, Unix System Administration, NT Administration, DBA, and Backup and Recovery Administration teams • Implemented policies and procedures to streamline operations and minimize system downtime • Built a 128 - bit RSA encrypted proxy server for internal and external customers, which increased transaction security • Installed and configured Aix and Sun Solaris Operating systems on IBM and Sun Servers.

IT Project Manager — Professional Highlights Serve multinational corporations in a variety of technology based strategic planning and administration roles Offer expertise as a consultant, programmer, engineer, business analyst, and database administrator Lead technology projects for NASA, U.S. Customs, American Express, and General Electric Design and implement reporting, customer service, marketing, sales, and financial management software Responsible for network and database design, administration, and security Oversee enterprise - wide hardware and software upgrades resulting in increased efficiency Minimize operational and manpower costs through effective technology solutions Serve as forecast budget analyst for Joint Project Management Operations at Kennedy Space Center Develop reporting application tool using crystal reports engine on CD throughout Kennedy Space Center and Cape Canaveral Air Station resulting in $ 500,000 savings on user licensing fees Create detailed project plan with well - defined tasks, milestones, client sign - offs, test cycles, and specifications which served to communicate project progress to management Develop visual basic application for financial banking Institution using crystal reports to reduce the company's response time resulting in initial reporting from 2 - 3 hours to just 45 seconds Oversee multimillion - dollar software implementation for Miami Air from a consultancy level Upgrade Great Plains software platform and administered security access for Miami internal databases Write over 200 SQL stored procedures from access databases for financial institutions Compose business correspondence and prepared statistical spreadsheet analysis for Kennedy Space Center Recognized by colleagues and superiors for outstanding job performance, reliability, and efficiency Conduct surveys of operations to assess needs and identify high priority improvements Complete major product releases meeting very aggressive schedules and budgets Serve as a member of the International Cyber Threat Task Force Utilize fluencies in English, Portuguese, Arabic, French, and German to communicate with a diverse clientele Continually study emerging technologies and industry best practices Perform all duties with positivity, professionalism, and integrity

Professional Experience Foxxconn Corporation (Houston, TX) 09/2005 — Present Information System Engineer • Manage email infrastructure and administration assignments to support 800 + users • Coordinate with engineers and vendors from USA and China to implement new technology and enhance server performance • Utilize fluency in Mandarin and English to effectively communicate with both local and international teams • Perform restores, implement recovery procedures, and conduct regular system backups • Provide in person, telephone, email, and remote customer service to users in the United States, Mexico, and China • Serve as project lead in the completion of upgrading Lotus Domino R5.0 to R7.0.3 • Manage upgrade of server hardware, Lotus Domino software, Lotus Domino cluster server, and Lotus Notes Client • Implement Barracuda Anti-Spam and Blackberry service to enhance email performance and mobility • Administer email retention system and tape backup • Participate in large scale email migration from Lotus Domino to MS Exchange