What this means for CMO's is the gaze of the CEO's on
the customer health of the business will be stronger than ever.
Not exact matches
NPS is crucial to understanding the
health of your
business when you ask
customers «the most important question
of all.»
On average, a broker who connects a small
business with a healthcare provider collects between 4 and 8 percent
of the company's
health premiums — fees that translate to several hundred dollars or more per employee per year, and keep coming in for as long as the
business customer continues to maintain coverage.
In
health care, especially, consumers want products and services that are comfortable and familiar to them, and in terms
of business customers, no one ever got fired for selecting a power brand.
Dr Haley has also run an engineering consulting
business, serving
customers across a range
of industry segments, including transport and logistics, defence, and
health.
Good
customer service lies at the heart
of any successful
businesses, and is vital for ensuring the overall
health of your
business.
MaRS
Health's team
of accomplished founders, entrepreneurs and experienced
business leaders supports these ventures with mentorship and strategic advice, as well as connections to a robust network
of investors, industry specialists, potential partners, policy - makers,
customers and talent.
While the number
of patients and
customers may be vast and growing, finding the help to treat them may be the biggest hurdle to overcome when starting a new home
health care
business.
At Vita
Health Fresh Market our commitment to our
customers,
business partners and staff is simple — we are in the
business of empowering people to lead healthy lives.
«We have examined all areas
of our
business, and we are confident that we have a successful formula — superior award winning quality, exciting innovation, strong brand
health, strategic
customer partnerships, efficient operations and service — that will continue to see great value offered both to our direct
customers and to end consumers.»
Topics: Asian, Associations, Back Office, Bakery Cafe, Burger / Steak / BBQ,
Business Strategy and Profitability, Catering, Cheese, Coffee / Specialty Beverages, Communications, CONNECT: The Mobile CX Summit, Consultant / Analyst, Credit / Cashless, CRM, Curbside & Takeout,
Customer Service / Experience, Digital Signage, Display Technology, Equipment & Supplies, Ethnic, Events, Fast Casual Executive Summit, Financial News, Financing and capital improvements, Food Allergies / Gluten - free, Food & Beverage, Food Cost Management, Food Safety, Food Trucks, Franchising Focus, Franchising & Growth, Fresh Mex, Furniture and Fixtures, Gaming, Going Green,
Health & Nutrition, Hot Products, Human Resources, ICX Summit, Independent Restaurant, Industry Services, In - Store Media, Insurance / Risk Management, International, Internet
of Things, Italian / Pizza, Kiosk ROI, Kitchen Display, Legal Issues, Loss Prevention, Loyalty Programs, Marketing, Marketing / Branding / Promotion, Menu Boards, Menu Labeling, Mobile Payments, Music Services, Mystery Shopping, National Restaurant Association, Online / Mobile / Social, Online Ordering, Online Services, On - site
Customer Management / Paging, On the Menu, On the Move, Operations Management, Other, Ovens, Packaging, Packaging Trends, PCI Compliance, Policy / Legislation, POS, Product Reviews, Professional Services, Research & Development / Innovation, Restaurant Design / Layout, Safety, Sandwich, Sauce, Security Systems, Self - Ordering Kiosks, Self Service, Social Responsibility, Software, Software - Back Office, Software - Inventory Management, Software - Supply Chain, Soup / Salad, Staffing & Training, Supplier, Sustainability, Systems / Technology, Top 100, Trade or Association, Trade Show, Trends / Statistics, Video Gallery, Webinars, Window Treatments, Workforce Management
In fact, our deepest purpose as an organization is helping support the
health, well - being, and healing
of both people —
customers, Team Members, and
business organizations in general — and the planet.»
Some
of the concerns opponents
of the project at the press conference expressed were: perceived risk to public
health of drinking Hudson River water; effect on wildlife
of the Haverstraw Bay; and rising costs
of water for United Water
customers and Rockland
businesses.
Unit 1: Understanding
Customer Service in the Retail Sector Unit 2: Understanding the Retail Selling Process Unit 3: Understanding how individuals and teams contribute to the effectiveness
of a retail
business Unit 4: Understanding how a Retail Business Maintains Health and Safety on its Premises Unit 5: Understanding Retail Consumer Law Unit 6: Understanding Security And Loss Prevention In A Retail Business All work sheets that cover all criteria for the BTEC Certificate in Retail Knowledge Lv2 including some multiple choice practice qu
business Unit 4: Understanding how a Retail
Business Maintains Health and Safety on its Premises Unit 5: Understanding Retail Consumer Law Unit 6: Understanding Security And Loss Prevention In A Retail Business All work sheets that cover all criteria for the BTEC Certificate in Retail Knowledge Lv2 including some multiple choice practice qu
Business Maintains
Health and Safety on its Premises Unit 5: Understanding Retail Consumer Law Unit 6: Understanding Security And Loss Prevention In A Retail
Business All work sheets that cover all criteria for the BTEC Certificate in Retail Knowledge Lv2 including some multiple choice practice qu
Business All work sheets that cover all criteria for the BTEC Certificate in Retail Knowledge Lv2 including some multiple choice practice questions.
Unit 1: Understanding
Customer Service in the Retail Sector Unit 2: Understanding the Retail Selling Process Unit 3: Understanding how individuals and teams contribute to the effectiveness
of a retail
business Unit 4: Understanding how a Retail Business Maintains Health and Safety on its Premises Unit 5: Understanding Retail Consumer Law Unit 6: Understanding Security And Loss Prevention In A Retail Business Unit 8: Understanding the control, receipt and storage of stock in a retail business Unit 9: Understanding visual merchandising for retail business Unit 29: Understanding how the smooth operation of a payment point is maintained Please note these resource are for the Online assessment units, in order to achieve the Diploma the learners are required to complete portfolio based assessmen
business Unit 4: Understanding how a Retail
Business Maintains Health and Safety on its Premises Unit 5: Understanding Retail Consumer Law Unit 6: Understanding Security And Loss Prevention In A Retail Business Unit 8: Understanding the control, receipt and storage of stock in a retail business Unit 9: Understanding visual merchandising for retail business Unit 29: Understanding how the smooth operation of a payment point is maintained Please note these resource are for the Online assessment units, in order to achieve the Diploma the learners are required to complete portfolio based assessmen
Business Maintains
Health and Safety on its Premises Unit 5: Understanding Retail Consumer Law Unit 6: Understanding Security And Loss Prevention In A Retail
Business Unit 8: Understanding the control, receipt and storage of stock in a retail business Unit 9: Understanding visual merchandising for retail business Unit 29: Understanding how the smooth operation of a payment point is maintained Please note these resource are for the Online assessment units, in order to achieve the Diploma the learners are required to complete portfolio based assessmen
Business Unit 8: Understanding the control, receipt and storage
of stock in a retail
business Unit 9: Understanding visual merchandising for retail business Unit 29: Understanding how the smooth operation of a payment point is maintained Please note these resource are for the Online assessment units, in order to achieve the Diploma the learners are required to complete portfolio based assessmen
business Unit 9: Understanding visual merchandising for retail
business Unit 29: Understanding how the smooth operation of a payment point is maintained Please note these resource are for the Online assessment units, in order to achieve the Diploma the learners are required to complete portfolio based assessmen
business Unit 29: Understanding how the smooth operation
of a payment point is maintained Please note these resource are for the Online assessment units, in order to achieve the Diploma the learners are required to complete portfolio based assessment packs.
The Royal Bank
of Scotland (RBS) wanted to reach its small
business customers with good quality eLearning across a wide range
of employment law & HR,
health & safety and environmental management topic areas.
Risks and uncertainties include without limitation the effect
of competitive and economic factors, and the Company's reaction to those factors, on consumer and
business buying decisions with respect to the Company's products; continued competitive pressures in the marketplace; the ability
of the Company to deliver to the marketplace and stimulate
customer demand for new programs, products, and technological innovations on a timely basis; the effect that product introductions and transitions, changes in product pricing or mix, and / or increases in component costs could have on the Company's gross margin; the inventory risk associated with the Company's need to order or commit to order product components in advance
of customer orders; the continued availability on acceptable terms, or at all,
of certain components and services essential to the Company's
business currently obtained by the Company from sole or limited sources; the effect that the Company's dependency on manufacturing and logistics services provided by third parties may have on the quality, quantity or cost
of products manufactured or services rendered; risks associated with the Company's international operations; the Company's reliance on third - party intellectual property and digital content; the potential impact
of a finding that the Company has infringed on the intellectual property rights
of others; the Company's dependency on the performance
of distributors, carriers and other resellers
of the Company's products; the effect that product and service quality problems could have on the Company's sales and operating profits; the continued service and availability
of key executives and employees; war, terrorism, public
health issues, natural disasters, and other circumstances that could disrupt supply, delivery, or demand
of products; and unfavorable results
of other legal proceedings.
Prior to Heritage Union, Ms. Roper was Vice President
of Operations at North American Company for Life and
Health, where she oversaw distribution and
customer support, including new
business, call center, underwriting, claims, agency services and
business analysis.
TrailBlazer has taken its mission
of supporting pets»
health even further by creating a Consumer Promise, through which the
business aims to provide
customers with the greatest possible assurance
of the
health and safety
of the products it stocks.
«It is our goal to support
customers not only with the best medicines available, but also by providing services that uniquely support the
health of their practice,» said Ted Gannon, director, Marketing, Veterinary
Business Solutions, U.S. Companion Animal.
«Henry Schein's companion animal
health distribution business is the largest in North America and our customers consistently rely on us for a comprehensive line of products and services, including a full range of veterinary diagnostics products such as instruments, consumables and rapid assays,» said Lonnie Shoff, the Chief Executive Officer of Henry Schein's Global Animal Health and Strategic Partnership
health distribution
business is the largest in North America and our
customers consistently rely on us for a comprehensive line
of products and services, including a full range
of veterinary diagnostics products such as instruments, consumables and rapid assays,» said Lonnie Shoff, the Chief Executive Officer
of Henry Schein's Global Animal
Health and Strategic Partnership
Health and Strategic Partnership Group.
The acquisition was completed in December 2010 and the integration
of the
business was announced to Pfizer Animal
Health customers on July 5, 2011, when Pfizer Animal
Health formally assumed the
customer service and shipping
of all Synbiotics products.
Madison, N.J., May 7, 2013 — Zoetis Inc., formerly the animal
health business unit
of Pfizer Inc., today announced that Broad Ripple Animal Clinic & Wellness Center (BRAC)
of Indianapolis is the 2013 recipient
of the company's
Customer Diversity & Inclusion Award.
«With VetSummit's expanded focus, attendees can rely on us to deliver a rich learning experience that will help them run more successful
businesses that generate greater revenue, deliver better
customer service, create a more productive working environment, give them a competitive advantage in their community, and improve
health outcomes for the benefits
of pets and their owners,» said Chris Dollar, global president
of Henry Schein Veterinary Solutions.
The ability to deliver a high level
of customer service is just as vital to the continued
health of a grooming
business as the quality
of the grooming being done in the salon.
When interviewed for the Focus on Flea and Tick that will appear in the February issue
of Pet
Business, Bayer HealthCare Animal
Health's Dan Peizer and Vet's Best's Mike Mockler both recommended pet store staff ask
customers about their pets, their home and their lifestyle to help them decide which flea and tick product is the best fit for them.
Doing so will not only benefit for the
health of your fish and your
business, but it will enable you to be a valuable resource to your
customers.
That
customer's commitment to the
health and wellbeing
of her dog will still be there when the recession fades and that foundation will keep your
business in
business.
Don't get complacent with clients that you've checked in the past either - things can change quickly in
business and a company's financial
health can fluctuate, so you should regularly credit check your existing
customers to spot early signs
of financial difficulties.
Harvey Spevak, a principal
of Bikeshare Holdings LLC and CEO
of Equinox ® said, «We are passionate about
businesses and initiatives that enhance
health and wellness and are excited about the acquisition
of Alta and utilizing our deep operational experience and our
customer - focused expertise to expand the availability
of bicycle share programs.
Carlsbad, Calif., and Lexington, Mass., February 21, 2013 — 3E Company, a leading provider
of environmental
health and safety (EH&S) compliance and information management services, and Atmospheric and Environmental Research (AER), a leading provider
of weather risk management solutions, today announced they have both won
Business Achievement Awards from Environmental
Business Information publications for their ongoing commitment to developing innovative data services aimed at reducing risk for their
customers.
A growing part
of our
business today is helping
customers decrease their dependency on paper by digitizing more documents, creating Web - based digital repositories, and simplifying paper - based processes, like all those
health forms and camp registrations.
Customer agrees that: (i) BigTime is not acting on
Customer's behalf as a
Business Associate or subcontractor; (ii) the Service may not be used to store, maintain, process, or transmit protected
health information and (iii) the Service will not be used in any manner that would require BigTime or the Service to be compliant with the Health Insurance Portability and Accountability Act of 1996, as amended and supplemented («HIPAA&ra
health information and (iii) the Service will not be used in any manner that would require BigTime or the Service to be compliant with the
Health Insurance Portability and Accountability Act of 1996, as amended and supplemented («HIPAA&ra
Health Insurance Portability and Accountability Act
of 1996, as amended and supplemented («HIPAA»).
A group
health plan or
health insurance issuer or HMO, or their
business associate on their behalf, may perform such analyses for an employer
customer and provide the results in de-identified form to the
customer, using integrated data received from other insurers, as long as protected
health information is not disclosed in violation
of this rule.
Member Month In the field
of health insurance, a member month refers to the average
customers they have in a given month, and this relates to how they perform in the
business.
By changing the way small
business owners purchase
health insurance with our 100 % online platform, we're transforming a $ 20 billion dollar industry and delighting thousands
of customers.
We help our
customers with Auto Insurance, Car Insurance, Homeowners Insurance, Renters Insurance, Boat Insurance, Life Insurance,
Health Insurance,
Business Insurance, in order to protect them from the unexpected perils
of daily life.
Posted in beneficiary,
business life insurance, buy / sell life insurance, CEO life insurance,
customer service, executives, impaired risk life insurance, insurance, life insurance, private pilots Tagged
business life insurance,
business liquidated, buy / sell life insurance funding, complicated
health issue
business life insurance, death
of a
business partner, insurance, key person life insurance, life insurance, private aviation
business life insurance, retirement bonus life insurance, seamless transition life insurance, stock repurchase life insurance
Our Mission is to help people manage the risks
of every day life, recover from the unexpected and realize their dreams by providing a Remarkable
Customer Experience in Auto, Fire, Life,
Health and
Business Insurance as well as other Insurance and Financial Services needs.
Tags for this Online Resume: Leadership Abilities, Healthcare Insurance Denials, Registration Requirements, Proficient in Microsoft 2007 - 2010, Excellent Communication Skills, Electronic Database Proficiency, Healthcare Billing and Payments, Ability to Organize and Prioritize, Ability to Audit Medical Records, Focus is on
Customer Service and their Experience, Certified Electronic Medical Records and A / R Implementation Specialist and Trainer, Provider Credentialing thru CAQH and / or paper, Medicaid Regulatory Requirements, Medicare Regulatory Requirements,
Health Insurance Regulatory Requirements, HIPAA Rules, HIPAA Standards, HIPAA Implementation Guides, Bill Collection and Cash Handling Experience, Coordinate Registration Department, Coordinate Medical
Business Office, Transcriptionist, Ability to Troubleshoot Office Equipment including PC's, Fair and objective, Utilizing Ques for Denials will lead to better financial outcokmes, Keeping abreast
of regulatory changes will enhance the effectiveness
of team goals, Leader in utilizing Microsoft Products - Obtained Employer Certifications, There is a difference in Great Communication Skills vs. Mediocre, Database Management is ongoing, Utilizing the best technologies available on the market will decrease days outstanding and will show employees that the company is willing to be a trendsetter, Prioritizing a day on the way to work can fall apart as soon as you get to work.
RECRUITMENT CONSULTANT BIRMINGHAM CITY CENTRE # 18 - # 22K PA PLUS UNCAPPED OTE If you have the drive and ambition to succeed in a highly pressurised environment Extra Personnel are currently recruiting for: INDUSTRIAL RECRUITMENT CONSULTANT Hours
of Work — Monday — Friday 40 hrs per week with flexibility to the business KEY DUTIES OF THE RECRUITMENT CONSULTANT * To identify suitable candidates for current and prospective industrial clients * Conduct interviews and full reference including right to work for all workers * To canvass new and existing clients to generate new business opportunities * Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager * Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours of work and rates of pay * To conform to all statutory employment and contractual legislation * To ensure all administrative requirements are satisfied to ensure candidates are paid correctly, promptly and customers are invoiced promptly and correctly * Covering out of office calls and demands on a rota requirement * On time reporting of key information to Extra Personnel SKILLS REQUIRED FOR A RECRUITMENT CONSULTANT * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from worker to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of Work — Monday — Friday 40 hrs per week with flexibility to the
business KEY DUTIES
OF THE RECRUITMENT CONSULTANT * To identify suitable candidates for current and prospective industrial clients * Conduct interviews and full reference including right to work for all workers * To canvass new and existing clients to generate new business opportunities * Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager * Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours of work and rates of pay * To conform to all statutory employment and contractual legislation * To ensure all administrative requirements are satisfied to ensure candidates are paid correctly, promptly and customers are invoiced promptly and correctly * Covering out of office calls and demands on a rota requirement * On time reporting of key information to Extra Personnel SKILLS REQUIRED FOR A RECRUITMENT CONSULTANT * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from worker to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
OF THE RECRUITMENT CONSULTANT * To identify suitable candidates for current and prospective industrial clients * Conduct interviews and full reference including right to work for all workers * To canvass new and existing clients to generate new
business opportunities * Ensure that all clients and workers comply with
health and safety legislation and promptly refer any concerns to the branch manager * Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours
of work and rates of pay * To conform to all statutory employment and contractual legislation * To ensure all administrative requirements are satisfied to ensure candidates are paid correctly, promptly and customers are invoiced promptly and correctly * Covering out of office calls and demands on a rota requirement * On time reporting of key information to Extra Personnel SKILLS REQUIRED FOR A RECRUITMENT CONSULTANT * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from worker to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of work and rates
of pay * To conform to all statutory employment and contractual legislation * To ensure all administrative requirements are satisfied to ensure candidates are paid correctly, promptly and customers are invoiced promptly and correctly * Covering out of office calls and demands on a rota requirement * On time reporting of key information to Extra Personnel SKILLS REQUIRED FOR A RECRUITMENT CONSULTANT * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from worker to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of pay * To conform to all statutory employment and contractual legislation * To ensure all administrative requirements are satisfied to ensure candidates are paid correctly, promptly and
customers are invoiced promptly and correctly * Covering out
of office calls and demands on a rota requirement * On time reporting of key information to Extra Personnel SKILLS REQUIRED FOR A RECRUITMENT CONSULTANT * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from worker to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of office calls and demands on a rota requirement * On time reporting
of key information to Extra Personnel SKILLS REQUIRED FOR A RECRUITMENT CONSULTANT * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from worker to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of key information to Extra Personnel SKILLS REQUIRED FOR A RECRUITMENT CONSULTANT * Strong Sales and
Customer service experience within a fast paced changing environment * Able to communicate at all levels from worker to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part
of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of our commitment our Recruitment Consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum
of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement traini
of 29 days plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement training
Customers often ask to speak to the manager, and how the manager interacts with customers is crucial for repeat business, employee morale and the health of the
Customers often ask to speak to the manager, and how the manager interacts with
customers is crucial for repeat business, employee morale and the health of the
customers is crucial for repeat
business, employee morale and the
health of the company.
Outstanding
customer service, clinical and regulatory skills and extensive knowledge
of the rules and regulations
of health care and
business services.
IRS Workshop for 501 (c)(3) organizations, 2011 American College
of Health Sciences, 2010 Enhanced Technical Writing Workshop, 2007 Interviewing Skills and H.I.R.E Training, 2007 BiTech Seminar, 2006 Leadership Conference for Women, 2004 Time Management & Organization Skills, 2004 Microsoft Project, 2004 Crystal Reports, 2004 Effective
Business Writing, 2004 Listening Skills / Effective Communication, 2004 Microsoft Access, 2003 Microsoft PowerPoint, 2003 Microsoft Excel, 2002 Microsoft FileMaker Pro 5.0, 2002 Microsoft Word, 2000 and 2001
Customer Service Seminars, 1999 Pathways to Leadership, 1992
Tags for this Online Resume: Insurance, Financial, Management, Portfolio Management, Wealth Management, Book
of business,
Health Insurance, Planning, Retirement planning,
customer service, call center, sales associate,
customer service representative
Tags for this Online Resume: Mortgage,
Health administration, medical sales, director, pharmaceutical sales, sales,
Business Development, Time Management, Director
of Sales, Manager, Account Executive, Call Center, Consultative selling, Outside Sales, Inside Sales, SaaS, Tampa, Florida, Bradenton, Sarasota, Lakeland, St Petersburg, Plant City, Aurburndale, Orlando, Clearwater, Brandon, Riverview, Valrico, Seffner, Microsoft Office, Operations, Negotiator, Marketing, Budgets, Recruiter, Cost Management, Risk Management, Trainer, Reporting, Public Speaking, Internet Demos, Relationship Manager,
Customer Service,
Business, Professional
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Required Qualifications * Must be at least 16 years
of age * Licensure requirements vary by state * Attention and Focus o The ability to concentrate on a task over a period
of time without being distracted *
Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers» reactions, and respond appropriately * Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times * Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription * Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS: * Remaining upright on the feet, particularly for sustained periods of time * Moving about on foot to accomplish tasks, particularly for moving from one work area to another * Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm * Extending hand (s) and arm (s) in any direction * Bending body downward and forward by bending spine at the waist * Stooping to a considerable degree and requiring full use of the lower extremities and back muscles * Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately * Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication * Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts * Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and / or up to 10 lbs of force frequently, and / or a negligible amount of force constantly to move objects Preferred Qualifications * Previous experience in a pharmacy, retail, medical, or customer service setting * Previous experience as a Pharmacy Technician * PTCB National Certification Education * High School diploma or equivalent (preferred) Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in t
Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand
customers» reactions, and respond appropriately * Communication Skills o Use and understand verbal and written communication to interact with
customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times * Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply
of a prescription * Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course
of action when faced with a complex situation with several available options PHYSICAL DEMANDS: * Remaining upright on the feet, particularly for sustained periods
of time * Moving about on foot to accomplish tasks, particularly for moving from one work area to another * Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm * Extending hand (s) and arm (s) in any direction * Bending body downward and forward by bending spine at the waist * Stooping to a considerable degree and requiring full use
of the lower extremities and back muscles * Expressing or exchanging ideas by means
of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately * Perceiving the nature
of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication * Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts * Occasional lifting
of up to 30 lbs; exerting up to 30 lbs
of force occasionally and / or up to 10 lbs
of force frequently, and / or a negligible amount
of force constantly to move objects Preferred Qualifications * Previous experience in a pharmacy, retail, medical, or
customer service setting * Previous experience as a Pharmacy Technician * PTCB National Certification Education * High School diploma or equivalent (preferred) Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in t
customer service setting * Previous experience as a Pharmacy Technician * PTCB National Certification Education * High School diploma or equivalent (preferred)
Business Overview CVS
Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the
Health, through our unmatched breadth
of service offerings, is transforming the delivery
of health care services in the
health care services in the U.S..
Core Competencies
Business Development • Sales / Marketing • Brand Development • Patient Service / Support • Communications
Business Analysis • Strong Knowledge
of Chiropractic Procedures • Holistic
Health Care •
Customer Relations
HUMAN RESOURCES AND
BUSINESS MANAGEMENT PROFESSIONAL with over 27 years
of progressive
customer service and
business management experience in
health care, government and financial services industries, serving in for - profit and non-profit settings.