Take advantage of
customer intelligence tools to upgrade your service options.
Not exact matches
Thanks to
tools like Intercom and Drift, marketers can already use artificial -
intelligence - powered live - chat
tools to communicate with
customers.
Artificial
Intelligence (AI) will deliver highly targeted emails, which will make marketing automation and
Customer Relationship Management (CRM) software required
tools for small businesses.
As complex software
tools that help with things like
customer retention and development — read Salesforce.com — have migrated to the cloud and within reach of just about every company, so too has business
intelligence.
Nuvi is a real - time social
intelligence tool that gives your company an upper - hand when dealing with
customers on social media.
Using a variety of keyword research
tools that are available online, you can gather some very important
intelligence about how to reach your key
customers.
Over the past year, DiscoverOrg has expanded its sales & marketing
intelligence offerings to include a robust account - based marketing suite of
tools aimed at helping
customers identify and expand their audience of best fit prospects and prioritize them based on predictive data that indicates likelihood to purchase.
Financial companies that provide mobile services need advanced malware detection
tools and threat
intelligence to protect
customers from financial fraud.
Truth be told, I was frustrated at the lack of a
tool to make
customer intelligence easily available and truly actionable, so I decided to team up with Apparao to create it.»
It's an incredibly powerful competitive
intelligence tool for us — to understand what our
customers think about the industry, Marketo, and other solutions in the space.
The network is backed by Panasonic's new
Customer Performance Center, which drives improved network performance, greater reliability, and faster response and resolution times, along with business
intelligence tools and reports that provide
customers with the data and analytics to deliver and monitor targeted pricing and advertising campaigns.
«The partnership improves Elevate's Cael software products with advanced analytics and machine learning features and provides
customers with the combined consulting capability of Elevate and LexPredict to address problems that might have been too large or unfit for standard business
intelligence and data mining
tools in the past.
The next
tools on the Roadmap include an AfterCare mobile app (in a test phase), a Webapp for collective
customer intelligence (in a test phase), a dental assurance model, a trading platform for dental care products, materials and equipment, and a decentralized database for medical records.
''... Tom continues to excel as a database developer... he equipped our marketing, sales and billing groups with business
intelligence tools that improved operations, efficiency and profitability...» ``... As a result of Tom's efforts in customizing our CRM database, we are now able to provide an unprecedented level of service and support to our domestic and international
customers...» ``... of particular value to me has been Tom's ability to identify and resolve glitches... His efforts prevented a potentially disastrous data loss... he is a key member of our IT team...»
EMPLOYMENT HISTORY September 2001 — Present Acme Inc. — Corpus Christi, TX Business
Intelligence Analyst • Manage and disseminate information regarding
tools and strategies for business enhancements • Identify and monitor current and potential
customers • Identify and analyze industry trends and apply business strategies to manage implications • Assist in minimizing blind spots • Produce reports compiled from both internal and external sources • Respond to ad - hoc requests on strategic issues
Specific work elements Conducting strategic account reviews, developing corporate brand strategy, identifying
customer needs, delivering ongoing market analysis, market
intelligence and competition assessment, supporting, servicing and managing account - related needs, developing marketing
tools for clients, building referral and lead generation networks, addressing client concerns and handling calls that require manager involvement.
Introduced real time reporting
tools and business
intelligence for
customer acquisition, marketing metrics, spend optimization and financial goals