The employee may have shown disrespect to a client or
customer of the company which resulted to sales loss or a complaint from the customer involved in the transaction.
Not exact matches
Delta responded by defending its
customers and employees, and said the
company would refund Coulter $ 30 for the preferred seat she had chosen in the exit row,
which the airline had changed as a way
of accommodating other seating requests.
By its own admission, McKesson's monitoring program —
which assigned
customers monthly thresholds for controlled substances and involved three levels
of review — was geared more towards reporting suspicious
customers than isolated suspicious orders; the
company believed this was the more practical approach to identifying and preventing diversion.
Important factors that could cause actual results to differ materially from those reflected in such forward - looking statements and that should be considered in evaluating our outlook include, but are not limited to, the following: 1) our ability to continue to grow our business and execute our growth strategy, including the timing, execution, and profitability
of new and maturing programs; 2) our ability to perform our obligations under our new and maturing commercial, business aircraft, and military development programs, and the related recurring production; 3) our ability to accurately estimate and manage performance, cost, and revenue under our contracts, including our ability to achieve certain cost reductions with respect to the B787 program; 4) margin pressures and the potential for additional forward losses on new and maturing programs; 5) our ability to accommodate, and the cost
of accommodating, announced increases in the build rates
of certain aircraft; 6) the effect on aircraft demand and build rates
of changing
customer preferences for business aircraft, including the effect
of global economic conditions on the business aircraft market and expanding conflicts or political unrest in the Middle East or Asia; 7)
customer cancellations or deferrals as a result
of global economic uncertainty or otherwise; 8) the effect
of economic conditions in the industries and markets in
which we operate in the U.S. and globally and any changes therein, including fluctuations in foreign currency exchange rates; 9) the success and timely execution
of key milestones such as the receipt
of necessary regulatory approvals, including our ability to obtain in a timely fashion any required regulatory or other third party approvals for the consummation
of our announced acquisition
of Asco, and
customer adherence to their announced schedules; 10) our ability to successfully negotiate, or re-negotiate, future pricing under our supply agreements with Boeing and our other
customers; 11) our ability to enter into profitable supply arrangements with additional
customers; 12) the ability
of all parties to satisfy their performance requirements under existing supply contracts with our two major
customers, Boeing and Airbus, and other
customers, and the risk
of nonpayment by such
customers; 13) any adverse impact on Boeing's and Airbus» production
of aircraft resulting from cancellations, deferrals, or reduced orders by their
customers or from labor disputes, domestic or international hostilities, or acts
of terrorism; 14) any adverse impact on the demand for air travel or our operations from the outbreak
of diseases or epidemic or pandemic outbreaks; 15) our ability to avoid or recover from cyber-based or other security attacks, information technology failures, or other disruptions; 16) returns on pension plan assets and the impact
of future discount rate changes on pension obligations; 17) our ability to borrow additional funds or refinance debt, including our ability to obtain the debt to finance the purchase price for our announced acquisition
of Asco on favorable terms or at all; 18) competition from commercial aerospace original equipment manufacturers and other aerostructures suppliers; 19) the effect
of governmental laws, such as U.S. export control laws and U.S. and foreign anti-bribery laws such as the Foreign Corrupt Practices Act and the United Kingdom Bribery Act, and environmental laws and agency regulations, both in the U.S. and abroad; 20) the effect
of changes in tax law, such as the effect
of The Tax Cuts and Jobs Act (the «TCJA») that was enacted on December 22, 2017, and changes to the interpretations
of or guidance related thereto, and the
Company's ability to accurately calculate and estimate the effect
of such changes; 21) any reduction in our credit ratings; 22) our dependence on our suppliers, as well as the cost and availability
of raw materials and purchased components; 23) our ability to recruit and retain a critical mass
of highly - skilled employees and our relationships with the unions representing many
of our employees; 24) spending by the U.S. and other governments on defense; 25) the possibility that our cash flows and our credit facility may not be adequate for our additional capital needs or for payment
of interest on, and principal
of, our indebtedness; 26) our exposure under our revolving credit facility to higher interest payments should interest rates increase substantially; 27) the effectiveness
of any interest rate hedging programs; 28) the effectiveness
of our internal control over financial reporting; 29) the outcome or impact
of ongoing or future litigation, claims, and regulatory actions; 30) exposure to potential product liability and warranty claims; 31) our ability to effectively assess, manage and integrate acquisitions that we pursue, including our ability to successfully integrate the Asco business and generate synergies and other cost savings; 32) our ability to consummate our announced acquisition
of Asco in a timely matter while avoiding any unexpected costs, charges, expenses, adverse changes to business relationships and other business disruptions for ourselves and Asco as a result
of the acquisition; 33) our ability to continue selling certain receivables through our supplier financing program; 34) the risks
of doing business internationally, including fluctuations in foreign current exchange rates, impositions
of tariffs or embargoes, compliance with foreign laws, and domestic and foreign government policies; and 35) our ability to complete the proposed accelerated stock repurchase plan, among other things.
Auctioneers faced an interesting dilemma: The Vancouver - based
company,
which organizes auctions for industrial equipment, was accumulating massive amounts
of information on its
customers and the items it was listing for sale, but it had no one on staff who could really dive deep and make sense
of it all.
When I have teams that don't want to build Prof Services or don't want to really interact daily with
customers helping them solve problems —
which are often political in nature such as functional stovepipes in the
customers organization — I then advise them to build a different kind
of companies.
In an interview with the Canadian Press, Canaccord Genuity analyst Dvai Ghose noted a number
of challenges that will face Laurence once he begins his new role at Rogers, including the improvement
of customer service and the efficiency
of the
company's cable division,
which competes directly with Bell's Internet protocol TV service.
«We really do feel that the [TaskUs] team is part
of our extended family,» says Kirsty Traill, vice president
of customer support at Hootsuite,
which has used the
company to handle
customers» email queries for about a year.
Charter has also agreed that the new
company won't implement «data caps,»
which are restrictions on the amount
of data
customers can use in a month, and hefty fees for going over the limit.
Online reviews reveal how well a business is catering to
customer needs and desires,
which is indicative
of a
company's future prosperity.
The five biggest insurance
companies in the U.S. spent around $ 3 billion on advertising last year,
which of course got passed on to
customers.
Marketing comprises everything a
company does to attract and retain
customers,
which includes determining where and when a product is sold, its optimal price, how it's creatively positioned in consumers» minds, and even actual attributes
of the product itself.
Parsons»
company, Indosole,
which produces and sells a line
of sandals and shoes made entirely
of repurposed old tires, has achieved a great deal
of visibility thanks in large part to its community
of customers, who support and advocate the
company's quest to save one million tires from landfills.
Starbucks CEO Kevin Johnson has apologized profusely for the incident, a major black eye for a
company that paints itself as espousing progressive values and
which famously caused a controversy in 2015 when it sought to foster discussions
of racial matters between its baristas and
customers, an idea it quickly dropped.
The
company,
which did work for U.S. President Donald Trump's 2016 campaign, said it lost «virtually all»
customers and suppliers as a result
of reports that it improperly obtained information from tens
of millions
of Facebook Inc. users.
As inflation rises in tandem with economic growth, growth stocks» future potential profits look less enticing compared with the steady profits
of value
companies, many
of which are in industries where they can pass their costs through to
customers.
There are also subscription services such as Hoover's,
which provides detailed descriptions
of companies for a fee, and Dun & Bradstreet,
which sells reports on
companies with information about history, directors,
customers, employees and recent developments.
The size
of your
company allows you to reach people at a more personal level than big businesses,
which turns into stronger relationships with
customers.
But 98 percent
of LevelUp's
customers also use the service to manage loyalty campaigns,
which is how the
company makes money.
Secondly, for maintenance services like plumber, electrician, there is a considerably low loyalty factor due to lack
of personal connection &
customers are mostly motivated by cheaper cost points & discounts;
which is definitely not a sustainable strategy for any
company.
Large though that figure may seem, analysts say it's within investor expectations: Delivery Hero,
which brokers deliveries from a network
of restaurants or brings the food to
customers» homes via courier, was most recently valued at between 3.5 billion euros ($ 3.9 billion) and 4 billion euros ($ 4.1 billion), when it raised funding from Naspers, a South African e-commerce
company.
Hitch said that when the
company asked
customers to describe the robot, «nobody realized it was two meters tall» because they focused on the smaller robot body (resembling the Star Wars cylindrical robot R2 - D2) and not its tower,
which comprises the bulk
of the robot's height
of around 6.5 feet.
Here's why: Forrester Research states that less than 1 %
of leads ever generate revenue for B2B
companies,
which means B2B marketers doing traditional lead gen waste 99 %
of their time, energy, and money marketing to people who will never become
customers.
Simon Slade is CEO and co-founder
of Affilorama, an affiliate marketing training portal with over 100 free video lessons; SaleHoo, an online wholesale directory
of more than 8,000 prescreened suppliers; and their parent
company Doubledot Media Limited,
which provides seven different training and software applications to over 1 million
customers worldwide.
If regulators approve the plan,
which would reduce the number
of major U.S. wireless carriers from four to three, the new
company will have 100 million
customers under its branding and estimated 2018 pro forma revenue
of $ 53 billion to $ 57 billion.
One
of those
companies — I won't say
which one — said the approach was wrong, «They should have come to us and said you do this together because you all have an interest in making this service available to your
customers so you can share in the joy
of doing it and then you compete for
customers.
Plus, it allowed the
company to understand the true drivers
of the buying decisions
of our
customers,
which increased our win rates.
The popularity
of Pokémon Go threatens
companies like Foursquare,
which has a service called Swarm offering coupons and prizes to
customers who «check in» at participating venues, and social e-commerce sites like Groupon and LivingSocial,
which many businesses use as a vehicle to offer discount deals.
That's comparable to what WeWork
customers pay for that
company's «hot desk» offering,
which allows them to work at table in an open space in one
of WeWork's offices.
While Square started out by offering merchants cash advances through its Square Capital subsidiary starting in 2014, the
company announced in March it planned to discontinue those, and was entering the online lending world, offering its
customers loans
which they pay back as a percentage
of sales.
More than just donating money, your
company can be a platform for serving others who can benefit from your
company's existence, whether it's the efforts and labor
of your staff, the distribution
of profits (check out Life is Good's Playmakers program), or just spreading important messages to your
customers (for example, Patagonia,
which has encouraged its
customers to repair products, rather than replace them).
It hopes to maintain its 81 + Net Promoter Score,
which gauges the loyalty
of a
company's
customer relationships.
There are plenty
of free bookkeeping tools on the market, but QuickBooks is the best option for growing
companies, because it's easy to step up to the paid version ($ 99.95),
which lets users track more than 10,000
customers.
However, the
company can make a higher profit margin off look - a-like versions
of products —
which some
customers actually prefer.
After the 2008 financial crisis when Goldman became a bank holding
company, it could take in more
customer deposits,
which led to an increase in its holdings
of more than $ 40 billion over the past six years.
«Because we are in the hospitality and recreation business,
which is largely dependent on discretionary spending,» the
company's latest financial report explains, «we believe that the weak housing market, increases in unemployment, decreases in air flights to Las Vegas, decreases in the value
of stock and other investments, and the general tightening
of spending on business travel have all affected visitations to Las Vegas and the spending budget
of our
customers.»
As chairman
of Puma, Jochen is pioneering an environmental profit - and - loss reporting tool that helps
companies assess the impact their products are having on our planet and our communities, and lets
customers know
which products are sustainable.
Other exciting elements
of the proposed new law include spies being able to legally hack people's computers in bulk, forcing broadband
companies to keep records
of which sites everyone visits, and compelling organizations to hand over bulk datasets about their
customers.
Reddit is taking the opportunity to get in digs, likely hoping to capitalize on some
of that general distaste for the biggest social - media
companies, and the echo chambers
of information in
which they tend to trap their
customers.
Gillespie says that in the mid-2000s, the
company,
which relies on word -
of - mouth referrals for new contracts, had connected with a couple
of Asian
customers.
The
company moves approximately 10,000 bottles
of juice a week,
which is too low a volume to get distributors» full attention, resulting in
customers receiving the wrong products.
Hoffman sees a future for the
company that includes licensing for other Hanukkah - centric items like chocolate gelt, candles, wrapping paper and dreidles — all
of which are in the works to be available to
customers next year.
Sixty - two percent
of global
company value is «intangible»,
of which brand and
customer goodwill are critical components.
The move is seen as appealing to female
customers and as an attempt to bolster the
company's beauty products business,
which generated 4.2 % ($ 3.4 billion)
of CVS's retail sales in 2016, a decrease from the previous year.
In the case
of Fukoku Mutual, the more noble objective is getting
customers a decision — and a payout — faster,
which the
company claims the system will accomplish.
Moreover, what counts as «political» is encompassing an ever greater group
of activities, ranging from
which websites a
company's ads pop up on to who its
customers are.
The Guelph, Ont.,
company,
which connects retailers with contractors willing to deliver and assemble products for their
customers, was in the middle
of a blistering growth spurt.
In 2015, Schultz received a lot
of attention related to the
company's «Race Together» campaign,
which was intended to stimulate conversation about race relations in America among its
customers.
Dao points to the hypothetical example
of a
company that wants to improve
customer service ratings, but
which has an extensive automated phone tree before
customers can talk to an actual person.
If it's cost effective, it's hard to imagine
companies passing up the opportunity to take advantage
of A.I.. That's especially true for positions like
customer service reps,
which require problem solving and a strong knowledge
of the
company's operating standards.