It is often not possible for staff to give individual attention to
every customer on busy days, so the more the products can sell themselves, the better.
Not exact matches
While walking in with lots of questions for those
on the sales floor is totally acceptable,
customers who don't realize it's the
busiest shopping
day of the year may feel let down when it's impossible for you to spend as much time catering to their requests, says Mike Wittenstein, founder of Storyminers, an Atlanta - based
customer experience and service design consultancy.
«
On our
busiest day [at Surly's beer hall], Hell is probably the No. 1 seller,» Haug says, adding that the Munich helles provides
customers with a clear message: «It's okay if you don't like IPAs.
Since I'm always
on the go I end up doing the majority of my shopping online and Zappos.com is a favorite site because of the Zappos promise of fast, free shipping, a 365 -
day return policy, and world class
customer service that fits in perfectly with a
busy lifestyle.
Maybe I caught them
on a
busy / stressful
day, but I don't think I'll be returning there for service... I'm surprised they received the Toyota President's award for
customer service!
Some
customers simply prefer to browse — and
on busy days, even the best employees might not get a chance to speak with every
customer.
Set up golf carts for
customers, receive used golf carts, clean carts, park and plug in to charge for next
day or dry down and re-use
on busy days.